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The Promenade

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1,021 Reviews from our TripAdvisor Community

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Showing 959: English reviews
Pondicherry, India
Reviewed 2 April 2016 via mobile

Am Andrew from Bangalore I visited the hotel for some leisure time I really love the view of the hotel facing the Bay of Bengal ....... The service by the employes was really good , mainly the light house was awesome , we can see the whole Pondicherry beach from the light house of promenade The person named MR. JAYAGURU...

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Helpful?
Thank darvinaravindh
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Bristol, United Kingdom
Reviewed 30 March 2016

This is a great place to stay with fantastic outlook over the sea. Staff were very helpful and professional. Excellent rooftop restaurant with such lovely food that we ate here 3 out of our 4 nights. Breakfast also very good. Management were beyond helpful when we had a room problem and upgraded us. Everyone was more than helpful. Would thoroughly...

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Helpful?
Thank Hilary M
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Chennai (Madras), India
Reviewed 30 March 2016

Rustic feel to it. Excellent place to relax & stroll about the french colony. Hotel is bang on the promenade beach front and all prominent landmarks are within walking distance. Food here is absolutely awesome and they even have live bands playing some nice music in the evenings.

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Helpful?
Thank Anoop V
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Pune, India
Reviewed 29 March 2016

the best part about this modern boutique hotel in lovely pondy is its location right on the sea face. situated in the quaint French quarters of the town, all major attractions are a short walk away. being tall, I found the low-floor beds a bit of a spoiler, but that's my personal feeling which may not be a big deal...

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Helpful?
Thank sunsang
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Kolkata (Calcutta), India
Reviewed 28 March 2016

I have to give 5 stars to this hotel for it's wonderful location. It is situated right in the heart of White Town and overlooks the sea. We got a partial sea facing room but nevertheless it was wonderful. My husband and I like to explore places on our own and this hotel being situated very near to the popular...

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Helpful?
Thank Soneeya
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Mumbai, India
Reviewed 28 March 2016

Stayed at this hotel a couple of times before staying at the neemrana hotel (which was terrible). So even though by usual standards this would be below average / mediocre given the options available in Pondy this is THE BEST i think. The hotel is bang on the promenade and has fantastic views of the sea from most rooms. Stayed...

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Helpful?
Thank Amits
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Gurgaon, India
Reviewed 28 March 2016

We had problems with the hotel right from the time of booking with initially no response from them even after repeated follow ups. However it was nice of the GM to intervene after receiving my complaint mail and agree to give us the package we were looking for listed on their website. So we chose this hotel. On arrival, found...

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Helpful?
Thank barnana11
promenadepondicherry, General Manager at The Promenade, responded to this review

Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the bad experience...

Pune, India
Reviewed 27 March 2016

The biggest plus for The Promenade is the location. It is located bang on the famous Pondi beach front. It is also walkable distance from many of Pondicherry's attractions like Aurobindo Ashram, the Ganesh temple, Notr dam church etc. But other than location, I felt the hotel is bit overrated. I found the food quality quite mediocre especially breakfast. Rooms...

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Helpful?
Thank Hrishikesh P
promenadepondicherry, General Manager at The Promenade, responded to this review

Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the bad experience...

Brisbane, Australia
Reviewed 26 March 2016

I was in room 16 this time, direct sea facing. Amazing room, clean and it was huge with 3 opening doors with little balconies over looking the ocean. This hotel is very good, amazing location, but what makes this hotel 5 stars for me is the staff, they make you feel part of the hotel family. This is my 3rd...

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Helpful?
Thank SchelleT
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Mumbai
Reviewed 25 March 2016

One of the best located hotels in Pondicherry. It is a little dated in terms of infrastructure, but the service, the food and the comfort more than makes up for it. The restaurants serve good food too.

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Helpful?
Thank chait123
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: €79 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Agoda, Travelocity, Booking.com and Hotels.com so you can book your The Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Luxury Hotel in Pondicherry
#2 Business Hotel in Pondicherry
#11 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from The Promenade staff and other travellers.
8 questions
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Questions? Get answers from The Promenade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea facing room should be requested”
 of 5 bubbles R471, 10 Jan 2017 | Read review
“Sea view, upper level, near wifi router :-)”
 of 5 bubbles markp759, 30 Dec 2016 | Read review
“Take a sea facing room!”
 of 5 bubbles , 20 Dec 2016 | Read review
“Sea facing Rooms are simply superb!”
 of 5 bubbles nripengogoi, 20 Dec 2016 | Read review
“Large and Spacious. Lemon Grass favoured”
 of 5 bubbles Altfo, 18 Dec 2016 | Read review
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