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The Promenade

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1,042 Reviews from our TripAdvisor Community

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Showing 979: English reviews
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New Delhi, India
Reviewed 3 days ago NEW

Stayed there for 2 Nights along with my colleague on a business trip. We booked the suite room however the AC was not working. Mr Adam - The Manager assisted us and upgraded our suite room at the terrace. The sea view was spectacular and what adds to the beauty is the rood top restaurant. Looking forward for my next...

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Helpful?
Thank SubhashishBiswas
Rotkreuz, Switzerland
Reviewed 5 days ago NEWvia mobile

Nice Hotel directly at the promenade. The rooms are comfortable. Excellent food is served in the restaurant on top of the building. What we really disliked was the smelly water flowing along the road at the entrance of the Hotel.

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Helpful?
Thank hansbucher
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for that delightful review. We are glad that we could make your trip memorable. We are extremely apologetic about the inconvenience you faced because of the maintainace work, which is already been rectified .We hope you would give us an opportunity to serve you with the best services which you are accustomed to....

Reviewed 6 days ago NEW

Situated almost at the end of the serene rock Beach, in the charming area of White Town, you won't need to go anywhere else to get a feel of Pondicherry. The vehicle free zone of Rock Beach Road coupled with a huge number of European style cafes and colorful houses, makes this the perfect location to stay for people who...

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Helpful?
Thank Jaai m
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for that delightful review and kind description on our property. We hope you would give us an opportunity to serve you with the best services which you are accustomed to. Looking forward to welcoming you back to The promenade Best Regards, Ravi

jaipur
Reviewed 1 week ago

The place is absolutely amazing and splendid. Location is just perfect and you can go for walks on the beach at your ease. Ambiance is wonderful. Rooms are comfortable and spacious. Food is good and the staff is courteous and polite. However I would point at one negative experience we had at the hotel that made me rate it an...

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Helpful?
Thank priyati s
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetingd from Pondicherry! Thank you for staying with us and reviewing us on this forum. At The Promenade we endeavor to treat our guests with elite warm hospitality. Your mention about the staff's behavior is unacceptable and corrective actions shall be taken for the same. We sincerely request you to treat this incident in isolation and not our...

Mysuru (Mysore), India
Reviewed 1 week ago

Stayed @ promenade for a 2 day trip, the best bit of staying here is the location and the view from the restaurant.. it is just sooo perfect.. Other than that, rooms were good, well maintained and with decent service.. Spa services were also good here.. the pool is small but nice for a quick dip.. Food at the restaurant...

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Helpful?
Thank gold6386
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetingd from Pondicherry! Thank you for staying with us and reviewing us on this forum. At The Promenade our constant endeavor to treat our guests with elite warm hospitality showcased by our staff and your appreciation for the same pleases us. . Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look...

Mumbai (Bombay), India
Reviewed 1 week ago

The rooms were located facing the ocean. Updated bathrooms. The upholstery was of pure leather which looked very rich and the wooden flooring added to the richness . The breakfast had so many things to choose, one gets confused.

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Helpful?
Thank rajoolsheth
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for that delightful review and kind description on our property. We are very pleased that we were able to provide you with the best hospitality. Looking forward to welcoming you back to The Promenade. Best Regards, Ravi

Reviewed 1 week ago via mobile

Awesome place, located in the beach front, excellent service, excellent food, what more can you ask for. Worth the money spent, you can chill and just relax. Parking is a problem, but manageable.overall very good place.

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Helpful?
Thank Preethy H
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for that delightful review and kind description on our property. We are very pleased that we were able to provide you with the best hospitality. Looking forward to welcoming you back to The Promenade. Best Regards, Ravi

jaipur
Reviewed 1 week ago via mobile

The property is located at the most convenient location in White Town. All the good Cafes & Restaurants are within 5 to 15 mins walking distance. We stayed at the suite room in this hotel for 5 nights. The rooms were clean with a great view of the lighthouse and the beach. House Keeping was a bit shoddy with everyday...

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Helpful?
Thank adityajain86
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for sparing time and posting your review of our hotel on Trip Advisor. We are pleased to note that you enjoyed your stay and that service rendered by my team contributed to the memories. We are extremely sorry for the inconveniences caused .I've shared your feedback with my team and your feedback motivate...

Mumbai (Bombay), India
Reviewed 2 weeks ago

A wonderful hotel in a wonderful location. We had a very pleasant stay. The room was very nice (had a slight problem with the air conditioner control... but nothing major). The breakfast spread was good and so were rest of the things on the menu. The staff was very friendly and helpful. Strongly recommend this place to anyone visiting Pondicherry...

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Helpful?
Thank nnuggets
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for sparing time and posting your review of our hotel on Trip Advisor. We are pleased to note that you enjoyed your stay and that service rendered by my team contributed to the memories. I've shared your feedback with my team as well. We are glad that we could make your trip memorable....

New Delhi, India
Reviewed 2 weeks ago

Location Location Location... is the best thing of this hotel. It overlooks the promenade which is the best & worst part of it. Best as thats the most happening place in Pondicherry. Worst as it gets noisy so forget sleeping till late. Also while your room does overlook the Promenade you cannot really enjoy the beauty from your room. As...

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Helpful?
Thank Ritu P
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! We thank you for having posted your feedback on TripAdvisor. It was our absolute pleasure of having you stayed with us. We are glad to know that you parted with fond memories. Your compliments for our location have been accepted with genuine delight. please accept our sincere apologies for the inconvenience caused. We look forward...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: €77 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Business Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#11 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from The Promenade staff and other travellers.
9 questions
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Paris, France
1 month ago
Chennai (Madras), India

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Questions? Get answers from The Promenade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Roof Top Suite Room is recommended!!”
 of 5 bubbles SubhashishBiswas, 23 Feb 2017 | Read review
“do not take a room facing the back, there is a sewage drain which smells”
 of 5 bubbles , 20 Feb 2017 | Read review
“Choose the sea facing rooms ! View is splendid”
 of 5 bubbles priyatis, 19 Feb 2017 | Read review
“Sea facing room”
 of 5 bubbles nnuggets, 12 Feb 2017 | Read review
“don't take side rooms as they tend to get too noisy with all the traffic.”
 of 5 bubbles RituP846, 11 Feb 2017 | Read review
5 of 5