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Traveller (664)
Room & Suite (239)
Dining (97)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries.
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Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Airport Transportation
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Boutique
HOTEL CLASS
Reviews & more
1,385Reviews
821Photos
26Q+A
100Room tips
Traveller rating
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  • 47
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  • English
Popular mentions
Hi Am in the City for meetings and needed a coffee / meeting spot for two hours I recall being here a few years back hence the choice of this establishment over others Am disappointed as the place has seen better days Great views and access to the Pondy promenade outside
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Should have known what to expect as I stepped over the raw sewage flowing through the gutter in front of the hotel. This hotel is OK at best. Corners cut on everything mean towels and a lazy if polite staff. Food likewise is OK. Just don’t would be my advice, it’s not worth
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Sure this hotel was once upon a time nice but time has passed...and now it doesn t look as a 4 stars hotel. Bad beds small rooms and toilets. Not enough clean with moist walls and dark and narrow corridors. Good location yes. Young staff doing their best yes. But completly out
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Response from ledupleixpondicherry, General Manager at The Promenade
Responded yesterday
Dear Guest We would like to thank you for sharing your feedback with us regarding your recent stay at The Promenade. Your feedback is truly constructive and I along with housekeeping and team maintenance will look in to it with much detailing and improve upon. We are glad that the you are impressed with the team who put their hearts out to ensure our guests have a great stay. Thank you again and deeply apologizing the inconvenience; Regards
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Good location next to the beach, very friendly service, good buffet breakfast. Rooms are large, beds comfortable, but it's looking a little worn and tired. Some noise from the street. Rooftop bar is good for a sunset drink.
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Response from ledupleixpondicherry, General Manager at The Promenade
Responded 4 days ago
Dear Guest, Thank you for your visit to our hotel and taking the time in sharing your review on Trip Advisor about your experience. We are glad that you had a great comfortable stay. These kind words of appreciation for the the team will surely help in keeping the morale of the team high, and I shall pass them down to the team personally. I take note of you subtle inputs on the hotel facility, and shall work toward it; We look forward to your return and assuring you of our best attention at all times. Warm Regards
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We stayed for two nights and the room was like any good hotel. In fact the bed is the most comfortable I have slept in so far in India. Service is over the top, with so many staff milling around, a little disconcerting. Internet was really bad, but free. The most obvious issue
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Response from ledupleixpondicherry, General Manager at The Promenade
Responded 1 week ago
Dear Guest, Thank you for sharing your review with all of us here; We are glad that you had a nice stay and a comfortable sleep; We understand and empathize with you on the part of the beggar and the noise nuisance he contributes with. Despite having explored all lawful options available to us, trust we have not given up still; We look forward to you returning and staying with us in your future visits to the city again !! Regards
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Promenade
The Deluxe Room with Sea View at The Promenade
Professional photo exclusively commissioned by TripAdvisorThe Promenade
The Deluxe Room at The Promenade
Photo provided by managementThe Promenade
Guest room
View from my room
room view
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Call the Front Desk and place the request. They will arrange it and tell you the price
0 votes
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Check in at most hotels is post 1pm. Check out is 12 noon.But on request some hotels give you a couple of hours extra to check out depending on next bookings.More over you can leave your bags in the lobby if required.
1 vote
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Do a search on any online travel agency.
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Do you have availability for 4 adults..need two rooms
Please call the hotel directly.
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Hi, We can accommodate only 3 guests in our suite rooms.
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123456
"Stay away from the side street rooms if you want quiet from 5-10pm."
"Sea facing"
"28,29,37. Some rooms are advertised as sea facing but are only partial sea facing so please confirm"
"Book on Agoda to get the best rate."
"Get a sea facing room."
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PRICE RANGE
US$98 - US$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the promenade hotel pondicherrypromenade hotel pondicherrypromenade pondicherry
LOCATION
IndiaUnion Territory of PondicherryPondicherry
NUMBER OF ROOMS
38
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