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24/12/2017 25/12/2017
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    Castle Harbour Apartments

    Avenida San Francisco 12, 38650 Los Cristianos, Arona, Tenerife, Spain
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    24/12/2017 25/12/2017
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    Traveller (170)
    Room & Suite (65)
    Dining (11)
    Overview
    • Excellent33%
    • Very good42%
    • Average18%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “pool bar” (75 reviews)
    “el paso” (16 reviews)
    “steep hill” (49 reviews)
    Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Poolside Bar
    Kitchenette
    Wheelchair Access
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (765)
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    1 - 5 of 717 reviews

    Reviewed 4 days ago via mobile

    My husband and I stayed here for one week. Was anxious as I read some negative feedback on this place. But as it turned out it was lovely. The staff on reception were lovely, friendly and helpful. The pool area was quiet busy everyday but...More

    Thank Michelle W
    Response from maureenmakins0n, Manager at Castle Harbour ApartmentsResponded 2 days ago

    Thank you for your kind comments. i will pass them onto all the staff who will appreciate them a much as I do.

    Reviewed 1 week ago via mobile

    Just back from a weeks stay in castle Harbour . Lovely complex really lovely pool area & place spotless clean only negative has to be the hill that the hotel sits on . Walked it the first day but got taxis from then on cheap...More

    1  Thank caro433
    Response from maureenmakins0n, Manager at Castle Harbour ApartmentsResponded 1 week ago

    Thank you for your review. It was kind of you to take the time to write this. I do hope you return soon to our complex.

    Reviewed 2 weeks ago via mobile

    The worst thing was that we only had cleaners come in once. The 4th day of our holiday - our towels were minging by then! Other places we stay in change bed linen and towels every 2 days. They charged 2 euros per day for...More

    2  Thank Julie J
    Response from maureenmakins0n, Manager at Castle Harbour ApartmentsResponded 2 weeks ago

    As I have explained in the past, any payment for an apartment goes directly to the Owner and not to the Community who have to pay for the Lifeguard that is required by the Touristic Laws. This is why we as a Community, make a...More

    Reviewed 3 weeks ago

    Our first time to Tenerife, we stayed for 10 days. From looking at other reviews, I think people don't understand that the apartments are privately owned which is why there are charges for wifi, sunbeds etc as it pays for the upkeep of the pool,...More

    Thank RainbowBenno
    Response from maureenmakins0n, Manager at Castle Harbour ApartmentsResponded 3 weeks ago

    Thank you for taking the time to write this review. I am so pleased that you enjoyed your stay, and hopefully you will return soon to our beautiful island and book in at our complex again

    Reviewed 4 weeks ago

    Very nice room, good kitchen facilities, plenty of coat hangers in the wardrobes. very upset you have to pay for sun beds also have to wait til at least 9\:00 until the life guard is on site to take your ticket. Not a big area...More

    Thank Janet G
    Response from maureenmakins0n, Manager at Castle Harbour ApartmentsResponded 4 weeks ago

    Unlike a hotel, we do not have additional funds to pay for the upkeep of the pool and the lifeguard required by touristic laws, not for the cost of the wifi. Each apartment is individually owned and the money paid for an apartment goes directly...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$59 - US$97 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 370
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, getaroom.com, TripOnline SA, Cancelon, Orbitz and Evoline ltd so you can book your Castle Harbour Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Arona >
    • Los Cristianos
    • Also Known As
    • Castle Harbour Apartments Hotel Tenerife ,
    • Castle Harbour Apartments Tenerife/Los Cristianos
    Add Photo Photos
    Traveller (170)
    Room & Suite (65)
    Dining (11)
    Pool & Beach (7)
    Hotel & Grounds (157)
    Bathroom (9)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Laurie L
    4 December 2017|
    Answer
    Response from Agnes M | Reviewed this property |
    There is a supermarket a 5min walk down the hill.there a lots of restaurants about so you should be able to get food on Christmas day.
    1
    Vote
    treeza15
    4 December 2017|
    AnswerShow all 2 answers
    Response from maureenmakins0n | Property representative |
    Please contact the booking company direct who will be able to access your booking and deal with any questions directly with you. This website wont allow me to post the email address though, so please look at the direct... More
    0
    Votes
    treeza15
    4 December 2017|
    AnswerShow all 2 answers
    Response from maureenmakins0n | Property representative |
    Hi there Please contact the booking company direct, who can check your booking and deal with any questions you have. Unfortunately this site will not allow me to post their email address. You can find it on their direct... More
    0
    Votes
    Room Tips
    "Ask for a pool view, facing the sea if possible"
    Read review
    "we stayed in 126"
    Read review
    "try to get an apartment facing the pool but road facing is not bad either"
    Read review
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