Whilst I do make use of the safe I have never had anything stolen from my room in all my travels. We left 20 euros on the table, the only cash we had as we were using card for everything else and this was for the taxi back. Didn’t really think to put it in the safe as it was just 20 euros and the first day the room was cleaned it went missing. I know we hadn’t spent it as we only withdrew it for the the taxi. I told the lady at reception as I thought she should know, not expecting it to be reimbursed of course as it would be a he said she said situation, she flat out said her maids don’t steal and she would not have the conversation with me. Why would I lie about 20 euros???! Wont stay here again just out of principal for being made to be a liar. I don’t need to lie for 20 euros!
The hotel is ok. Just don't take food or drink from outside the hotel to the pool area. We didn't realise this wasn't allowed but did do after the owner decided to square up to me. Can't help but feel his negativity rubs off on the staff.
A wonderful & beautiful trip to Sal Rossa apartments ! Javier and the team are fabulous! The staff are friendly ! The Apartments are cleaned every day ! The pool is fabulous with views of the sea from the pool! The food is delicious & fresh and well priced ! The inclusive breakfast was delicious cooked fresh with freshly squeezed juice and the frothiest cappuccinos ! These apartments are based right on the beach ! You can have your swim in the pool and be swimming in the sea in seconds! Playa Den Bossa is a beautiful beach with views of the Castle in Ibiza town ! It is totally idyllic and perfect for families and those needing a recharge ! I felt I was in paradise !I have travelled all over Europe and I visited Sal Rossa 22 years ago ! I am so glad that the memories I had have been reinvented ! This is truly my most favourite beach holiday of all time ! Sal Rossa you deserve a travel award your service and staff are impeccable ! Truly truly the meds best kept secret ! I am hoping to return in October ! You offer everything and more ! I enjoy it do much I miss it instantly even if I leave the apartments to pop to the supermarket ! Now I’m home I have the holiday blues and I think I left a little bit of my heart in Ibiza! Thank you for a wonderful holiday !…
I love love love this place. Every thing about it. Let’s start with Javier at the front desk! He’s so nice a friendly face. I have a toddler with me and Javier was so kind an accommodating. The pools were impeccable. The breakfast was crazy fresh and delicious. It’s has white sandy beach access to clear blue water. I couldn’t say nicer things about this place. Definitely stay here again.
I have a done a group booking for June this year which had to be cancelled due to the current COVID situation. After contacting the hotel by email, I was assured weeks later that I will receive my refund. This was 4 months ago and no refund has been given! Not only does the hotel management not contact me or keep me updated about the development but no my emails are bouncing back! This is very disappointing customer service. We all have difficult times in this tough situation we are in; hiding and being un-contactable is a very poor business choice of the management!