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R2 Rio Calma Hotel & Spa & Conference

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C/ Artistas Canarios 8, 35627 Costa Calma, Pajara, Fuerteventura Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$5,876
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Free cancellation until 21/09/21
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Traveller (2306)
360
Panoramas (24)
Pool & Beach (551)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from R2 Rio Calma Hotel & Spa & Conference
Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 26 hotels in Costa Calma
Travellers' Choice
R2 RIO CALMA HOTEL & SPA & CONFERENCE awaits you in the heart of Costa Calma and on the seafront, a perfect place for any person or holiday or professional circumstance. Its colonial architecture with wide rooms and panoramic windows guarantee long hours of natural light. An idyllic setting in which to enjoy the beauty of the 16,000m2 of landscaped areas and the turquoise crystal clear waters of a unique island that amazes everyone. Our 4 stars offers 416 rooms, almost all with sea view, equipped with all the comforts and details that you may need for your days of rest. In addition to a fabulous Spa and a wide range of swimming pools, it has an extensive range of customisable rooms for celebrations of all kinds of events.
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Location

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Contact
C/ Artistas Canarios 8, 35627 Costa Calma, Pajara, Fuerteventura Spain
Name/address in local language
Getting there
Puerto del Rosario Airport50 kmSee all flights
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1876Reviews148Q+A100Room tips
Traveller rating
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  • 254
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  • 64
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Popular mentions
michiweck1 wrote a review 14 Sep
Luxembourg24 contributions19 helpful votes
The hotel is older but well maintained and in warm, nice colours. Clean. Decent sized rooms. Choice of (tasteless) food (well, that’s a problem with buffet everywhere though). The location is not great. A rental car is a must. We booked for a week. We did not manage to get a free chair at the pool, bc crazy unmannered tourists got up at 6am (yes, we saw them!) with torches (!!) to find their way to the pool and reserve chairs. So that when you got up at 8 the pool was empty but not one single person !! So you’d end up camping in the grass. And “keep your covid distance” .. like sardines !! Since hotel is far away from a beach, you couldn’t escape. (I find it incredible that hotel management accepts this !) For breakfast you had to wait forever to get served coffee. And once a server brought us a second cup , she got yelled at from her supervisor, how she dared bringing a second !!!!!! Unacceptable. The service staff works like slaves there. And really try their best. But it’s clearly mismanagement. So many things could be changed to make it better, for both. Clients & staff. We decided to leave hotel and go to better place. And it’s the best decision. I’ve travelled a lot, but I’ve never experienced this, never.
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Date of stay: September 2021Trip type: Travelled with family
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Response from Rdos Hotels, General Manager at R2 Rio Calma Hotel & Spa & Conference
Responded 3 days ago
Dear guest, We regret to read that we were unable to fulfill your expectations with our hotel's fabulous accommodation, outstanding facilities and services. We realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. With regards to sun beds, we do try our best to avoid that our guests reserve them by putting their towels on them. We also leave signs and politely notify them personally as according to our own hotel policy sunbed reservation is strictly forbidden. Nevertheless on exceptional occasions, especially in high season, we sometimes have difficulties to guarantee that all our visitors adhere to this policy because some are not as respectful of requests as others. We are sorry that during your stay this must have been the case and we promise we will continue trying our best to enforce this policy. Also we want to apologize for not having met your expectations related to the service from our buffet restaurant. Although you do mention in your review that the food on offer was good, we have since passed your comments to the involved department management and we will be revising our procedures to guarantee a splendid service from each and every staff member. On the other hand, we are grateful for your positive highlights on the room and the archictecture of the hotel. Please be assured, your feedback will be shared with the appropriate managers for further review. Thank you again for visiting us and we hope to get a chance to exceed your expectations in the future. Kind Regards Quality department
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Anna B wrote a review 7 Sep
1 contribution2 helpful votes
We are here since one week, it is not possible to get a free place at the pool, or a second beverage at the restaurant. In the morning you have to wait about 30 minutes to get the table fresh and to order one cup of coffee. Even toodlers are treated not friendly, if they want to get a small fork or a second glass of water. i am very disappointed about always cold meals at the main restaurant and the ignorance of the service- 2 friendly stuff members excluded.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Rdos Hotels, General Manager at R2 Rio Calma Hotel & Spa & Conference
Responded 1 week ago
Dear traveller, We are sorry to read that we have not possibilitated a relaxing time for your holiday. It is our goal that every guest can feel at home and at ease in our hotel. Hence, we apologize for not having fulfilled this goal during your stay. We will talk to the reponsible people about your complaints, so that we can work on improving our services and attention. Thank you for taking the time to leave us a review. We hope we can show you our improvements. Kind regards, Quality department
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Magdalena M wrote a review Aug 2021
7 contributions5 helpful votes
Excellent stay and luxurious rooms. High standard of service. Great experience with the pools and SPA. The variety food and beverage buffet - everybody will find something. That is the experience you will never forget!
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: Higher floors have excellent views!
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1 Helpful vote
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Response from Rdos Hotels, General Manager at R2 Rio Calma Hotel & Spa & Conference
Responded 11 Aug 2021
Dear Magdalena, Thank you very much for your review! We are glad to read that you had a good time in our hotel. Your comments encourage us to keep giving our best. Thank you for choosing us! We hope to welcome you back soon. Kind regards, Quality department
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KENCORRALEJO wrote a review May 2021
Corralejo, Spain28 contributions83 helpful votes
The hotel interior is very classy,the gardens are immaculate and worth walking round to see the various plants.the pools overlook the sea and the views are very nice.the rooms are large and comfortable.There is a good food selection and should be suitable for most taste including options for most people with allergies (just ask)The downside is lack of staff in the buffet area,with long waits for food.Breakfast is worse,getting a cup of coffee at your table is often impossible,and can involve having to queue at the small coffee area,when you get the coffee there is no spoon which you have to ask for(very strange) There is only one knife for breakfast,so if you want bread and jam etc.after a hot breakfast it involves hunting down a waiter,not an easy task in this hotel.These faults maybe due to lack of staff due to covid restrictions.Overall this is a beautiful hotel,but several members of staff should be aware their job is to assist clients ,not ignore them
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Date of stay: May 2021
Value
Location
Service
Room Tip: upper floors for sea views
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2 Helpful votes
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Response from Belen Rivas Perez, General Manager at R2 Rio Calma Hotel & Spa & Conference
Responded 13 May 2021
Dear Ken, Thank you for taking the time to leave us a review. We are glad to read that you had a good time in our hotel. We also want to apologize for the inconveniences you experienced in our buffet. Your comments are valuable to us, as they help us improve our services, even during these trying times. We hope we can welcome you back in Río Calma, so that you can enjoy once again everything you liked, and that you can see our improvements. Kind regards, Río Calma quality department
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Giulia T wrote a review Mar 2021
Zurich, Switzerland3 contributions2 helpful votes
My husband and I spent a few days at Rio Calma. The hotel is really beautiful and the stuff is really friendly. I highly recommend to get a massage with Francesco in the Spa. He is really great and he knows well what he does. After the first massage with him, I came back for a second one! The food was not that good both at breakfast and dinner. Overall, it is a place we would go back to, but without eating there.
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Belen Rivas Perez, General Manager at R2 Rio Calma Hotel & Spa & Conference
Responded 31 Mar 2021
Dear Giulia, Thank you very much for your nice words on Tripadvisor, we are happy to hear that you enjoyed your stay with us. We take all comments very seriously to help us improve and will look into your suggestions regarding food further. Our first aim is to make our clients stay as pleasant as possible. We do hope we are to welcome you back in the future. Best regards, Quality Department
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LOCATION
SpainCanary IslandsFuerteventuraJandia PeninsulaPajaraCosta Calma
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Frequently Asked Questions about R2 Rio Calma Hotel & Spa & Conference
Which popular attractions are close to R2 Rio Calma Hotel & Spa & Conference?
Nearby attractions include Sotavento Beach (4.9 km), Laguna de Sotavento (1.4 km), and Playa del Matorral (1.9 km).
What are some of the property amenities at R2 Rio Calma Hotel & Spa & Conference?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at R2 Rio Calma Hotel & Spa & Conference?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at R2 Rio Calma Hotel & Spa & Conference?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at R2 Rio Calma Hotel & Spa & Conference?
Yes, free parking and street parking are available to guests.
What are some restaurants close to R2 Rio Calma Hotel & Spa & Conference?
Conveniently located restaurants include El Bar de Marko y Moni, L'Aperipizza, and Tasca Dos Jotas.
Are there opportunities to exercise at R2 Rio Calma Hotel & Spa & Conference?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does R2 Rio Calma Hotel & Spa & Conference have an airport shuttle?
Yes, R2 Rio Calma Hotel & Spa & Conference offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does R2 Rio Calma Hotel & Spa & Conference offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at R2 Rio Calma Hotel & Spa & Conference?
The staff speaks multiple languages, including English, Spanish, French, German, and Polish.
Does R2 Rio Calma Hotel & Spa & Conference have any great views?
Yes, guests often enjoy the ocean view available here.