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Occidental Lanzarote Playa

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Occidental Lanzarote Playa hotel invites you to enjoy a holiday you will never forget in one of the best climates in the world, known as the eternal spring of the Canary Islands. Located in the quiet tourist resort of Costa Teguise, the hotel is set in a magnificent volcanic landscape, which contrasts with the crystal-clear waters of the Atlantic. Five swimming pools set in lush subtropical gardens, wonderful sea views, not forgetting restaurants, a children’s playground, multi-use sports pitches, a gym and a Mini Club for the youngest children, all combine to guarantee a funfilled holiday for all ages. Under the hotel’s “All-Inclusive” package, guests can enjoy a full food-and-drinks service without having to worry about anything.
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Property amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Bar/Lounge
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Family
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Up to 15% discount
Hotel deals
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
34Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews & more
3,498Reviews
2,596Photos
1,335Q+A
100Room tips
Traveller rating
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  • 138
  • 65
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We have stayed at this hotel before, they have refurbished the lounge and stage area. The hotel was very clean, the cleaners were still working late in the evening. The reception staff were really helpful. The animation team were amazing. Very energetic the shows they put on were
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Staff 100% food and drink excellent. Great family holiday, especially with small toddler. Rooms cleaned to perfection. Would recommend this to any family or friends. Will certainly be back to stay in the near future ☺
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Review collected in partnership with Barcelo Hotels & Resorts
Response from lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa
Responded yesterday
Dear guest, Thank you for your review about your holidays here at Occidental Lanzarote Playa. We are happy to read that you enjoyed the resort and our service. We hope to see you back soon, here at your second home, Occidental Lanzarote Playa! Kind regards, Nancy Steinert Guest Experience Manager
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Have just returned from a weeks stay here.
This is not a 4 star hotel!
Good, reception looks stunning, the beds are very comfortable, great nights sleep, plenty of sun beds
Bad, the food, never hot, mostly tepid. The soft drinks included in AI are revolting, obviously imitation.
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Response from lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa
Responded yesterday
Dear guest, Greetings from Lanzarote. Although we sincerely regret your disappointment with your stay in our Occidental Lanzarote Playa, we would like to thank you for sharing your feedback as it will help us to identify areas of concern and act immediately so as to enhance our future guest´s experience among us. However we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. In our chain we don´t use imitation of drinks. All brands are original and of quality certified by the supplier. For a future occasion, please do not hesitate to contact our reception desk or Guest Experience Manager to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Once again thank you for providing us with your feedback and we hope you will give us another chance to make it up to you and show you how good our resort can be and standards you can expect from us. Warmest regards, Nancy Steinert Guest Experience Manager
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There are many positive things about this hotel....but also some negative

The main reception area is very impressive, but open to the bar below and very noisy when the evening entertainment is in on. There isn't anywhere to sit quietly in the evening.

Our room was spacious and
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Response from lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa
Responded yesterday
Dear guest, Thanks for choosing our hotel for your vacations. First of all we would like to apologise for the dissatisfaction you encountered during your stay, we are going to pay close attention to all your feedback in order to prevent similar events in the future. We hope to welcome you and your family in the future to offer you an amazing holiday as expected. Kind regards, Nancy Steinert Guest Experience Manager
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We have been going to this hotel for over 20 years, as have many other guests. It is faultless; good food, excellent service, friendly staff and an excellent location for a walk or a jog. It has great facilities and seems to get better every year
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Review collected in partnership with Barcelo Hotels & Resorts
Response from lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa
Responded yesterday
Dear guest, We would like to thank you for choosing our Occidental Lanzarote Playa hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We look forward to welcome you back in the near future for another unique and memorable stay. Warmest regards, Nancy Steinert Guest Experience Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorOccidental Lanzarote Playa
The Junior Suite Sea View at Occidental Lanzarote Playa
Professional photo exclusively commissioned by TripAdvisorOccidental Lanzarote Playa
The Junior Suite Sea View at Occidental Lanzarote Playa
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Hi im stopping here in January I know you not aloud to hop from resturant to resturant or bar to bar with the sister hotel with the all inclusive But can you still go in & use the pools in the mar & use the bar & watch entertainment at the night time & partake in the daytime entertainment but still pay for the drinks. Regards Gary.
Apologies its meant to say. Not allowed
0 votes
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Occidental Lanzarote playa and Occidental Lanzarote Mar appear to have the same address. Could you advise if this is correct and if so what is the difference between the two hotels. Many thanks.
They are two hotels across the road from each other. In my opinion Playa was lovely. Very big hotel and busy.
2 votes
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Can anyone who has stayed here since 1 November 2018 let me know, does the music play round the pool all day or just when the entertainment team are working?
Music is louder when entertainment doing classes etc. Quieter or off otherwise
1 vote
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Hi again guys First of all thanks to everybody that answered my question yesterday regarding the all inclusive drinks package :) I've booked the hotel for a short duration 👌 Just one more question please guys, does the restaurant enforce a dress code as I'll be travelling fairly light. I read the mar across the road did before my recent stay but I, and 99% of the hotel seemed to wear s horts at an evening and nothing was ever mentioned. Thanks in advance guys & girls Ash
Hi Ash We were at the Occidental Playa last month (November 2018). There is no strict dress code, there are signs saying that tops must be worn, and no bare feet. The a la carte restaurant asked for long trousers, but the buffet restaurant was fine with shorts. Hope this helps, have a good trip
1 vote
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Hi Guys. Recently stayed in the Mar across the road (Very good) and thinking of staying here shortly for a few nights. Does anybody know if the drinks on the all inclusive package are self served (like the Mar) Thanks in advance Ash
You can get beer in restaurant but wine tended to be waiter service which we quite liked and staff really friendly and helpful. You will find bars are waiter service as well but soft drinks help yourself. Hope this helps, we really enjoyed
1 vote
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Previous
"Ask for poolside room"
"If requesting a sea view ask for a room that faces the sea, they classify a 'side sea view' as being a sea view."
"The rooms to the left of the hotel overlook a power station, but get the sun on the balcony most of the day,"
"Brilliant En Suite with Jazzuci"
"Go all inclusive; it is absolutely worth it"
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PRICE RANGE
US$77 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental allegro oasis hotel costa teguiseoccidental allegro oasis costa teguiseoccidental oasis lanzarotehotel occidental allegro oasishotel oasis occidental
FORMERLY KNOWN AS
Be Live Family Lanzarote
LOCATION
SpainCanary IslandsLanzaroteCosta Teguise
NUMBER OF ROOMS
370
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