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BEST WESTERN PLUS Hotel & Spa de Chassieu

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243 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Tirgoviste
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 week ago via mobile

After reading the reviews about Best Western I was sure that my experience would be a good one. And I was right about it. We arrived at the hotel late in the afternoon and we were immediately check in. The room had a decent size with a big bed - mattress and pillows were very good. I managed to sleep... More 

Helpful?
Thank Traveler200782
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016 via mobile

Really helpful staff considering my French was limited. They gave out maps and advice to get into the city centre (your quite far out from Lyon). Room was comfortable and clean, serviced everyday. Spa was very relaxing, shame that some of the showers didn't seem to be working. Buffet breakfast was also great, loads to choose from and very French!!

Helpful?
Thank Danielle Y
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2016 via mobile

Nice hotel in a quite town close to the Olympique Lyonnais new stadium but quite far from Lyon. You will need a car or taxi to get to the stadium or into Lyon, because public transport is not easy. Free parking available. I stayed here for business (EURO 2016). For me it was too remote from Lyon and Chassieu is... More 

Helpful?
Thank Thierry D
Cheltenham, United Kingdom
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 May 2016

Chassieu is a small suburb of Lyon, the centre of city being easily reached by bus and tram. We spent 2 nights at the hotel whilst spectating rugby matches at the local stadium about 3 kms from the hotel. Check in was swift and very painless with no paperwork to complete. The Reception team were always pleasant and helpful throughout... More 

Helpful?
Thank Lynne W
Harpenden, United Kingdom
Level Contributor
186 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 May 2016

The hotel has a very good rating and this is clearly merited. The welcome was good as was the service except for dinner on Saturday. Our room was comfortable and in good condition and all in all we had a very good stay. The only let down was the fact that the waiter in the restaurant forgot to process our... More 

Helpful?
Thank David M
Nottinghamshire, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2016 via mobile

Having arrived with a 4x4 and trailer with a Ferrari on was very happy with facilities the staff provided for parking couldn't have been better However from this point on it went a little downhill. We got to our room to find a very bad smell of stale tobacco so had to open windows We did inform reception who offered... More 

Helpful?
Thank susanmckenzie
Aurélie C, Responsable relations clients at BEST WESTERN PLUS Hotel & Spa de Chassieu, responded to this review

Dear Guest, Thank you very much for taking the time to detail your review. We are sorry to read that you were disappointed with certain aspects of your visit, which do not reflect the level of quality we wish to provide to our guests. Your detailed remarks about bad smell, Tv set and restaurant are very important to us and... More 

Venice, Italy
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 December 2015

Rooms are quite new and clean, WIFI is fast and breakfast nice. I apreciated the reactivity of the staff when I asked for a room change due to a recurring nois that I was hearing. In my room there was a recurring noise every 5/8 minutes for all the night long, I asked for a room change, same story on... More 

Helpful?
Thank WORLDTROTTER33
Level Contributor
137 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 15 November 2015 via mobile

I find myself in many hotels for work and the key things for me are the comfiness of the bed and and cleanliness of the bathroom. On both points this hotel scores highly. If I get lost on my travels I tend to look for a Best Western and this proved why quite nicely.

Helpful?
Thank Andrew C
Lichfield, United Kingdom
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 August 2015 via mobile

For any one who is look for a hotel near to Lyon airport this has to be one of the best superb service from arrival to departure. The room we had was clean and very comfortable with a walk in shower and all mod. Coms. We divided to use the very nice restaurant for dinner and equally the service was... More 

Helpful?
Thank Bobbishton
A TripAdvisor Member
Reviewed 22 July 2015 via mobile

Nice hotel with good service, very good breakfast inn å nice resturante. The spa was small but excellente, with sauna, steam sauna, chacussi and a swimming pol holding 28 degrees. There was a fitness room, well equipped. The parking was just outside the door

Helpful?
1 Thank A TripAdvisor Member

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Near BEST WESTERN PLUS Hotel & Spa de Chassieu

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about BEST WESTERN PLUS Hotel & Spa de Chassieu

Address: 82 route de Lyon, 69680 Chassieu, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon > Chassieu
Price Range: €87 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel & Spa de Chassieu 4*
Number of rooms: 84
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel & Spa de Chassieu staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Hotel & Spa de Chassieu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in Lyon and enjoy all that town has to offer rather than the bland & drab environment of Chassieu”
 of 5 bubbles scooby1305, 3 Oct 2013 | Read review
“To reach the reception desk dial 9 on the room's phone as its isn't mentioned on their summary. I appreciated to be able to open the window!”
 of 5 bubbles Newenvies, 7 Nov 2012 | Read review
“I looked at the plan and it seems that there is a choice of rooms with bathroom and toilet together and with those two separate. I would advise to state your preference to the staff before your arrival.”
  • The double room (Premiere) which could easily be a triple one (230)
 of 5 bubbles ArtsAndWines, 3 Sep 2012 | Read review
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