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24/12/2017 25/12/2017
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    El Dorado Seaside Suites

    Carretera Playa-Tulum Kantenah, km 95 | Carretera Cancun, 77710, Mexico
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    24/12/2017 25/12/2017
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    Traveller (1818)
    Room & Suite (456)
    Pool & Beach (233)
    Overview
    • Excellent73%
    • Very good18%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “seaside market” (135 reviews)
    “gourmet pub” (120 reviews)
    “infinity pool” (168 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,320)
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    1 - 5 of 1,267 reviews

    Reviewed yesterday

    The food was fantastic, the rooms were big and clean and the drinks were good although there was often a long wait, not many beach or pool waiters and they often run out of certain liquors. The bed in room was extremely comfortable and the...More

    Thank chan_porty
    Reviewed yesterday

    I have been lucky enough to. Enjoy about 20 all inclusive trips over the last 20 years I have traveled to the Mayan Riviera,. Jamaica, Dominican, Cabo, Porto Vallarta, Manzineo, Huatulco stayed at the Riu Palace we have stayed at Iberostar Grand, Secrets, Dreams, Bahia...More

    Thank holidaybound1962
    Reviewed 3 days ago

    Peaceful property for adults only, great place to recharge the batteries before the final push to Christmas. Rooms were large by resort standards and clean. Staff was very helpful and friendly. Eateries were very different and enjoyable. Our Conceige, Crystal Sandy, was exceptional. She helped...More

    Review collected in partnership with this hotel
    Thank X7512KBdanielc
    Response from EDSS S, Director General at El Dorado Seaside SuitesResponded 2 days ago

    Dear X7512KBdanielc Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our...More

    Reviewed 4 days ago

    There was enough beach beds, lounges and pools. The service was over the top. Our concierge Victor Medellin and Marlon Cabrera made our request seem simple and special to us. Maribel who maintained our room turned back the sheets and made beautiful towel sculptures every...More

    2  Thank Don H
    Response from EDSS S, Director General at El Dorado Seaside SuitesResponded 3 days ago

    Dear Don H Thank you for your wonderful review of your experiences at El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma...More

    Reviewed 5 days ago

    What we booked was not what we received as the website for the property is misleading. There is a “new” side and an “old” side. We initially felt as though it was the biggest “bait & switch” of a lifetime! They combine both properties and...More

    4  Thank HEN33050
    Response from KarismaHotelsResorts, General Manager at El Dorado Seaside SuitesResponded 3 days ago

    Dear HEN33050 Thank you for your recent review , sharing your experiences of you most recent visit to El Dorado Seaside Suites. Our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience and we are very...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$264 - US$730 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Top resorts Hotel in Riviera Maya
    • #31 Green Hotel in Riviera Maya
    • #37 Spa Hotel in Riviera Maya
    • #39 Luxury Hotel in Riviera Maya
    • #47 On the Beach Hotel in Riviera Maya
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 192
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity and Orbitz so you can book your El Dorado Seaside Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya
    • Also Known As
    • El Dorado Seaside Suites Mexico/Riviera Maya
    Add Photo Photos
    Traveller (1818)
    Room & Suite (456)
    Pool & Beach (233)
    Dining (220)
    Hotel & Grounds (871)
    Bathroom (42)
    Business Centre & Event Rooms (7)
    Nearby
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    Ask a question
    Questions & Answers
    Desi_Dancediva
    9 December 2017|
    AnswerShow all 2 answers
    Response from motravelers2017 | Reviewed this property |
    I took a couple hundred dollars. All ones in US dollars. Great for tipping the waiters, room service, housekeeping, etc. We usually tipped the waiters $1-$10 depending on where we ate and the service we received. Any... More
    2
    Votes
    Chris P
    8 December 2017|
    AnswerShow all 2 answers
    Response from JelenaKarisma | Property representative |
    I would kindly like to inform you that our pools are not heated, but they are exposed to the sun most of the day. The temperature depends on the season and goes between 28°C and 30°C. Best regards.
    0
    Votes
    Room Tips
    "Out our room on the 2nd floor was a view of the pool. the 1st floor cost a little more, but the pool would..."
    Read review
    "Beautiful view with Infinity pool"
    Read review
    "Building 7 gets the late day sun"
    Read review
    "we stayed on the top floor which was awseome"
    Read review
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