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All reviews el dorado butler service kids club chef market infinity pool artificial reef jade restaurant family vacation water polo personal butler outdoor shower room service beach butler destination wedding beach beds gourmet food our waiter
The family went down for a week a pool & beach time the days after Thanksgiving. We used Lomas Travel for pick up from and to the airport (couldn’t ask for better service).
The “butlers” here (Nick & Kevin) ALWAYS greeted us with a smile...More
First time at generations for a wedding and it was amazing... the staff was wonderful the entire stay! We will be back! Our Butler Luis was the best, he was attentive to our needs and made this stay one to remember!! Vanessa was stealthlike with...More
We recently stayed at Generations for 12 days and it was our first time at a Karisma Hotel. From the moment we stepped foot into Generations, we were met with a high level of hospitality, including a glass of sparkling wine (as advertised). Our room...More
Excellent resort. Exceptional service. Very good for families with small children. Kids club was amazing. Food was delicious. Drinks excellent. Great shows and entertainment. Luiz our butler was very attentive.
Excellent trip. Staff was great, Our butlers Luis, Jesus, and Kevin provided excellent service along with Baldo our waiter on numerous occasions was delightful.
We will definitely be back next year or sooner
Generations Riviera Maya by Karisma is Mexico's premier all Suite, all Butler, all Gourmet beachfront resort where couples, wedding parties and families savor a Gourmet Inclusive(R) experience, a vacation …Morethat fosters togetherness. This 162 suite hotel stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites with butler service. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. Guests are invited to customize their Gourmet Inclusive(R) experience by completing a pre-arrival form online. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
We’re at the resort at the moment and have seen men wearing shorts and flip flops for lunch and generally shorts or long trousers and canvas sneakers or dressier, ie leather, flip flops in the evenings. Haven’t seen anyone... More
We’re at the resort at the moment and have seen men wearing shorts and flip flops for lunch and generally shorts or long trousers and canvas sneakers or dressier, ie leather, flip flops in the evenings. Haven’t seen anyone wearing runners in the evenings.
Women seem to be slightly dressier in the evenings, I’ve seen some pretty amazing heels! But dresses with sandals seems to be the norm.
Hope this helps with your planning.