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El Dorado Casitas Royale, by Karisma

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El Dorado Casitas Royale, by Karisma
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4,347 Reviews from our TripAdvisor Community

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Collinsville, Illinois
Reviewed 2 days ago NEW

Wonderful Resort!! Can't say enough about how beautiful and clean the place is. All of the workers are over the top good at what they do. Our two concierges, Javier & Miguel, made sure everything was perfect. Be sure to do the Greenhouse tour with Sergio, he makes the tour fun. Biking with Brenda was also fun. Also a big...

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1Thank zackfox2
Gig Harbor, washington
Reviewed 2 days ago NEW

This resort was amazing and all the employees were so nice and helpful! The only things we did not like were the Italian restaurant, and the fact that had no bathrooms close to the pool and we had to run all the way back up to our room.

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Thank kimbert765
Seaville, New Jersey
Reviewed 3 days ago NEWvia mobile

We had a wonderful time at this resort! Casita was immaculate and the staff was engaged and friendly. The food at all the restaurants was excellent. We would recommend this resort and hope to return in the near future!

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Thank Legendjd
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola Dear Legendjd, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. I am so happy to hear that your experience with our resort was in line with our reputation for upscale and quality service. We are excited to welcome...

Kansas City, Missouri
Reviewed 3 days ago NEW

My husband and I just got back earlier this week, we went for our Honeymoon. We had an absolute blast! The resort is truly immaculate - the amount of time they put into the extensive landscape and keeping the beach pristine is crazy! We stayed in the Casitas (29 - swim up suite) and had the best concierges (Luis and...

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Thank lah374
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola Dear lah374, Thank you very much for your recent visit and lovely comments on TripAdvisor.Our customers’ opinions and suggestions are really crucial in the process of improving our performance, so we thank your valuable comments which undoubtedly help us take a step forward in terms of client´s satisfaction. I am sure your comments will be a very nice motivation...

Texas
Reviewed 3 days ago NEW

We had a fantastic travel from the airport to EDCR and were pleasantly surprised with a room upgrade. Being our 4th time here, and members, I will get right down to business. The good: Little Juan (32 bar) and Cesar the beach butler provided an unforgettable experience. They promoted a fun environment and their services made for a great fun...

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Thank 25kristint
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola Dear 25kristint, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. It will be a pleasure to...

WIMAUMA
Reviewed 3 days ago NEW

everything was great: food, service, room, grounds., etc. Alberto and Ruperto on the bell staff were particularly good, as was waiter Efrain at Cocotal and JoJo's. You could run the shuttles more often: we had to walk from the casitas to Cocotal almost every day.

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Thank ROBERT K
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola ROBERT K, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. We will address your kindly comments with all our staff. We are excited to welcome you back next year at El Dorado Casitas Royale, a Spa Resort by...

Pearland, Texas
Reviewed 3 days ago NEW

This hotel was amazing. I preferred the casitas it was quitter and secluded compared to the hotel next to us. The only thing I was disappointment was the dinner. They made it just too fancy and very small portions. We learned, after the first dinner, to order more than one entrée. It was good but it wasn't something spectacular. The...

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Thank maribel_benavides
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola Dear maribel_benavides, Thank you for your recent review on TripAdvisor. We are pleased knowing that you enjoyed your stay with us and were so well looked after by the team here at El Dorado Casitas Royale, a Spa Resort by Karisma. Our customers’ opinions and suggestions are really crucial in the process of improving our performance, so we thank...

Dillon, Montana
Reviewed 3 days ago NEW

We enjoyed how much privacy and individual space we had at the casitas. Plenty of pool and oceanside lounge areas, and never felt like we had to compete for space. The suites are gorgeous and comfortable. The indoor whirlpool and outdoor shower were such bonuses!

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Thank nissarayne
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola Dear nissarayne, Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. We are looking...

New York City, New York
Reviewed 4 days ago NEW

Service was great...like destiny's child...they definitely cater to you...would recommend this place if you want to just relax and get pampered the food was great so many options to chose from...bars and pools were great too

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Thank chaquita2017
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola Dear chaquita2017, Thank you for your wonderful review of your recent stay here at El Dorado Casitas Royale. I am so happy to hear that your experience with our resort was in line with our reputation for upscale and quality service. We hope we can welcome you once again and provide you another pleasant vacation in the Caribbean. Sincerely,...

Reviewed 4 days ago NEWvia mobile

My husband and I are extremely happy we chose this resort. The food although smaller portions (gourmet and it's expected that you order a starter, soup and main) Is exceptional. It's fresh and this resort caters to people who eat gluten free and have food allergies. Every meal I was asked what I am allergic too and substitutes were made...

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1Thank Teenager44
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola Dear Teenager44, Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. I am sure...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 

Additional Information about El Dorado Casitas Royale, by Karisma

Address: Km 45, Carretera Cancun-Tulum, 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range: €459 - €1,788 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
El Dorado Casitas Royale, By Karisma Mexico/Riviera Maya
Hotel Style:
#16 Spa Hotel in Riviera Maya
#16 Luxury Hotel in Riviera Maya
#24 On the Beach Hotel in Riviera Maya
#25 Green Hotel in Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Casitas Royale, by Karisma staff and other travellers.
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Questions? Get answers from El Dorado Casitas Royale, by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ruby section 32 was top notch”
25kristint, 21 Apr 2017 | Read review
“All the Casitas are amazing!”
davidrL514BF, 20 Apr 2017 | Read review
“We were in the casitas with the private pool and it was perfect for anyone looking for some quiet private time. The whole resort is so well laid out that you never feel as if you're on top of each other. ”
X9570NQmicheller, 18 Apr 2017 | Read review
“Upper floor Casitas have decent ocean views if the trees don't block it. Swim-up Casitas have easier pool access.”
rgraben, 17 Apr 2017 | Read review
“Request a higher number swim up Casitas”
jerseygirls, 16 Apr 2017 | Read review
5 of 5