We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Punta Maracayo

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Prices from our online travel partners are not available
Our online travel partners don't provide prices for this accommodation, but we can search other options in Hatillo
Check In Check Out
Show Prices
View Map
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

92 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Hotel Punta Maracayo
See the most recent reviews
Showing 50: English reviews
Reviewed 24 May 2014 via mobile

Employees do not care about the guests and will charge erroneous charges on your credit card. DO NOT STAY HERE! I will never stay not recommend this hotel to anyone. They lie and try to make up policy and rules as they go. Managers are unhelpful

 Report
Helpful?
3Thank Anelia L
Miami, Florida
Reviewed 12 April 2014

We stayed here not long ago, at first we thought how nice it was, the lobby area is very pretty, but the rooms needs a lot of improvements. But the worse part is the security, our rental car got broken into, even thou they have a gated parking (they keep the gate open). When we got our bags, computer and...

 Report
Helpful?
8Thank Danmitrani
Saint Louis, Missouri
Reviewed 13 March 2014

The room I had here smelled musty/moldy, the carpet looked like it hadn't been vacuumed in a couple years, and the front desk actually turns the hot water off on rooms. Yes, I had the guy at the front desk ask if I had hot water and I replied that it was actually pretty cold and he said "Oh let...

 Report
Helpful?
5Thank Dave C
Hollywood, Florida
Reviewed 13 February 2014

Unacceptable security! The room door has just one flimsy lock (push button on inside) with key access from exterior, and a key that could easily be duplicated. Thieves are targeting traveler's cars at the hotel, which uses a municipal lot. (The hotel is owned by the city.) During our stay, a van was broken into in broad daylight. Also, while...

 Report
Helpful?
7Thank AquaDoll303
Harwood Heights, Illinois
Reviewed 22 January 2014

The Hotel itself is very pretty outside, however the rooms... not so much. Very outdated rooms, flat pillows, rusty bathroom magnifying mirrors, pool wasn't clean, staff wasn't friendly and I felt really uncomfortable in our ground level room (Room # 108) at the very end of the building with a flimsy door lock that was easily accessible to any non-guests....

 Report
Helpful?
2Thank Traci7873
Arecibo, null, Puerto Rico
Reviewed 4 September 2013

I reserved last weekend as part of a previously scheduled job-related stay in the Metropolitan Arecibo-Hatillo area. This hotel is administered by the Hatillo City Hall and it's a very clean and well kept facility, service is very good and it has a nice restaurant . Prices are reasonable so when visiting attractions in this area or just looking for...

 Report
Helpful?
3Thank Juan Felipe G
Naples, Florida
Reviewed 28 August 2013

Upon first impression the lobby is open and pretty. The pool area is also nice to look at. The room was slightly below adequate. Air conditioning not cool enough, furniture is outdated pillows are flat, bathroom magnifier mirror rusty and doesn't illuminate. Worse yet is they turn the hot water off when the hotel isn't fully occupied. We had to...

 Report
Helpful?
2Thank Cuqui1968
Chicago, Illinois, United States
Reviewed 28 March 2013

We had stayed at Punta Maracayo before, and little by little our experience got worse. The last time we were there, I had to call the front desk every time I was going to take a bath to have the hot water turned on. This time around the experience was by far the worst: 1) Don't understand the need of...

 Report
Helpful?
6Thank Rosa M
montgomery,ny
Reviewed 18 February 2013

The hotel is very beautiful. This was my second visit and probably my last. The problem arises with the rude reservationist. The night desk clerk who took my reservation was extremely rude. He made me feel as if he was doing me a favor by booking me a room. He was not cordial at all. His big concern was the...

 Report
Helpful?
9Thank lolaMontgomery_ny
raleigh, nc
Reviewed 17 September 2012

it did have a salon, a sushi restaurant, a high priced restaurant. Americans will expect more from a "resort". but for the price we didn't expect any thing extravagant. VERY helpful service. They dont offer double rooms so the boys had to share a twin fold-a-way bed. but that was fine too. they did love the waterslide at the camp...

 Report
Helpful?
4Thank faithwaite

76 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (45)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (6)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (2)
Viewed
View from Room (3)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (13)
Viewed
Dining (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hatillo
0.6 km away
Parador El Buen Cafe Hotel
20.7 km away
Royal Isabela
Royal Isabela
#1 of 6 in Isabela
272 reviews
28.8 km away
Parador Villas del Mar Hau
Show Prices
Show Prices
Show Prices
34.2 km away
Hyatt Place Manati
Hyatt Place Manati
#1 of 1 in Manati
406 reviews
47.9 km away
Holiday Inn Mayaquez & Tropical Casino
52.1 km away
Dorado Beach, a Ritz-Carlton Reserve
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We offer exquisite decorated rooms with free service of Dish Network and WiFi internet from the tranquility of your bed or any area of the hotel including the pool area. Excellent service with our Pool Open 24hrs,access to the beach in a walking distance. Restaurant with Room Service, Gazebo with Breakfast, coffee and Pina Colada in fresh air on the pool area. We offer Spa service in the room or we can arrange a free pick up to the Spa Salon. We have a Gym and a Beauty Salon.Free access to Punta Maracayo Camping on available hours. We are in a distance of 5 minutes or less to Malls, Farmacies, Fast Foods, our Sports Complex and the town of Hatillo.Once at Punta Maracayo Resort you enter another world of Peace and Serenity. ... more   less 

Additional Information about Hotel Punta Maracayo

Address: Road #2 Km. 84.6, Hatillo, Puerto Rico
Region: Caribbean > Puerto Rico > Hatillo
Number of rooms: 24
Also Known As:
Punta Maracayo Hotel Hatillo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Punta Maracayo staff and other travellers.
11 questions
Ask a question
British Columbia
over a year ago
1 month ago
Yabucoa
5 months ago

See all questions (11)

Questions? Get answers from Hotel Punta Maracayo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at 303.....”
 of 5 bubbles Ada0525, 12 Mar 2015 | Read review
“rooms on the south side are quieter”
 of 5 bubbles josegQ1926MX, 15 Jul 2014 | Read review
“Ask for any room above the first floor. I never felt safe on the first floor.”
 of 5 bubbles Traci7873, 22 Jan 2014 | Read review
“Rooms in the right wing have a better balcony view”
 of 5 bubbles juanfelipeg_13, 4 Sep 2013 | Read review
“Stay on 2 or 3 floor. You may feel safer. Rooms on 1 floor appear to be easily accessible by non guests.”
 of 5 bubbles Cuqui1968, 28 Aug 2013 | Read review
5 of 5