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Mercure Gold Coast Resort

3.1 km from Carrara centre
  • Pool
  • Free Wifi
  • Room Service
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Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia
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1,096 Reviews from our TripAdvisor Community

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Showing 1,075: English reviews
Rockhampton, Australia
Reviewed 2 days ago NEWvia mobile

Beautiful hotel facility with the golf course attached. Lovely room with balcony overlooking the pool area, pleasantly surrounds with nice gardens and palms. Rooms nice and clean presentable, staff very pleasant and courteous. Breakfast very nice with pleasant surroundings, decor. Staff providing services to poolside. 👍

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Helpful?
Thank Allan W
Brisbane, Australia
Reviewed 3 days ago NEW

I am a Travel Agent (Sina world Travel-Helloworld) I attended a conference at Mercure hotel. Our rooms was very good, beds very comfortable. I ordered a room service on the night when we arrived that was great service. Ideal place for family, where our room (6010) was a stone throw at Pool. The only problem I find during the conference...

Review collected in partnership with Mercure Hotels
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Helpful?
Thank taputuar
Oxfordshire, United Kingdom
Reviewed 6 days ago NEW

Visited on a business trip. Rooms were lovely with a modern feel. Wonderful views of the golf course. Bit of a drive to the beach. Food was average, struggled to eat with food allergies and actually ended up being poorly due to cross contamination. Pool area was clean and well looked after. Gym and sauna were up to date. Would...

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Helpful?
Thank hannahneil04
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi hannahneil04, many thanks for your review. It's great to hear that you enjoyed our resort's location when you stayed recently. I'm naturally concerned to hear about your dining experience due to a food allergy. I'd be keen to speak with you further about this, as we are very focused on catering to all guests' dietary needs and we are...

Redcliffe, Australia
Reviewed 1 week ago

The Mercure gold coast resort was a great place to stay. I recently attended seminars there , the front desk was very polite and helpful as well as the bar and restaurant staff. We will return there again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 688marionh
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Marion, many thanks for your review. I'm delighted to hear that your stay at our resort during a recent seminar was an enjoyable and productive one. We look forward to welcoming you back soon.

Newcastle
Reviewed 1 week ago

Very nice hotel, the staff is definitely the hotels best asset. We enjoyed our stay and found it a very central place to radiate elsewhere from, but be aware it is not near the beach and ican be very hot in summer. Would definitely make a return visit in a cooler time of year.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Cheryl R
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Cheryl, many thanks for your review. It's great to hear that you enjoyed your stay and that the service provided by our friendly team was a stand-out. Summer on the GC - especially these recent months - can be very hot, though our resort pools are great places to cool off. We hope to see you again soon.

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Great base to explore the Gold Coast, whilst being away from the busyness of Surfer's Paradise main drag, being approx 20 min drive from Coolangata airport & also the major theme parks. The pool a great amenity to entertain the kids, was clean and very well maintained. Resort grounds equally well maintained and groomed. Undercover cover, free parking a bonus....

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1Thank neddy71
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi neddy71, thanks for letting us know about your stay and it's good to hear your family had an enjoyable time. We've refurbished 50% of our rooms so far, with more planned for this year, so we hope to allocate you one of these upgraded rooms when you next visit.

Sydney, Australia
Reviewed 2 weeks ago

This hotel was pretty good overall, we were luckily given a lovely room. Reservations were really helpful and lovely too. Mind you we paid the holiday premium! which made the room reasonably pricey). However, it was restful and away from the main building. Checkin was smooth, lovely young bloke and we were aware of the distance from the carpark to...

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Helpful?
Thank BabyandUs
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi BabyandUs, thanks for your review. Our Billabong pool is a great spot for adults and families with smaller children to swim, as it's not as busy as our main Oasis pool, though the summer holiday season is always a peak time for us and room rates are understandably higher over this period. We're sorry to hear that your child's...

Lake Macquarie, Australia
Reviewed 3 weeks ago

Ideal location for a golfing holiday. Hotel views over Palm Meadows course and numerous top grade courses nearby. Five minutes drive from major shopping centres and 10 mins from beaches.Rooms very comfortable and staff super friendly. Meals at the restaurant were excellent and a good array of wines to choose from. Very satisfied

Review collected in partnership with Accorhotels.com
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Helpful?
Thank carolrendall
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Carol, many thanks for letting us know about your visit and we're delighted to hear that you had a great stay, as well as some excellent golfing with the fine weather we've had recently. We hope to see you again soon.

Raymond Terrace, Australia
Reviewed 3 weeks ago via mobile

Our room and bed smelt like some one had chain smoked in the room. Asked for our room to be deodorised which made no change. Went to eat in the restaurant to be told 1 hour wait for a table as they were fully booked. Had to ask to put our name on the waiting list as they were not...

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Helpful?
Thank Linda S
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Linda, many thanks for letting us know about your stay. We're sorry to hear about the wait in the restaurant and also an unpleasant odour in your room. We're 100% non-smoking and always do our best to deodorise rooms if a previous guest has not respected this, but we certainly apologise if this wasn't completely effective. At peak times...

Adelaide, Australia
Reviewed 3 weeks ago

We regularly stay at this hotel and can thoroughly recommend it. Being Accor Plus members also helps. set among a beautiful golf course , it is an older hotel and does not have elevators, but only three stories high, good exercise.the tropical quiet setting is really relaxing, There are two pools, one large and a small one the other end...

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Helpful?
Thank CAILEIG2015
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi CAILEIG2015, many thanks for your comments and for your loyalty - we always enjoy welcoming our regular guests and AccorPlus members back to the resort and hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 

Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Region: Australia > Queensland > Gold Coast > Carrara
Price Range: €79 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR and Expedia so you can book your Mercure Gold Coast Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Coast Resort staff and other travellers.
2 questions
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Ipswich, Queensland, Australia

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Questions? Get answers from Mercure Gold Coast Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you don't mind stairs go for the 3rd floor away from the pools.”
 of 5 bubbles BabyandUs, 2 Feb 2017 | Read review
“Don't stay in a room near an icemaker. Rooms near the smaller pool tend to be quieter.”
 of 5 bubbles CAILEIG2015, 28 Jan 2017 | Read review
“Block 2 is the better block in my opinion”
 of 5 bubbles tonydS860ZA, 17 Jan 2017 | Read review
“The rooms closest to the main pool and reception are more convenient.”
 of 5 bubbles tropical-trippers65, 12 Jan 2017 | Read review
“Not close to the pool would be quieter”
 of 5 bubbles 987miac, 8 Jan 2017 | Read review
5 of 5