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Poor access. No lifts and this was not discovered until we had booked and paid non refundable deposit
No after hours contact with management when the power in unit blew out on Sunday night total darkness and no idea where to find meter. The mobile...More
The resort is located very close to the beach and within walking distance of good, reasonably priced restaurants. It is very clean, roomy and well appointed Everything worked! Soaking in a spa on the balcony outside the bedroom under the stars really hit the spot....More
Booked a few nights for work and was greeted by happy, friendly staff/managers! Doesn't happen enough!
Apartment was very roomy and clean, beds comfortable and the price reasonable.
Only downside was no wifi in the rooms, only by the pool, otherwise a good experience.
The staff are polite and accommodating. The apartment was clean, had enough space for a small family but dated and noisy because we were on the bottom floor near the pool area. We had ants in the main bed and along the walls (It good...More
Reception is open only half days on weekends so it was closed when we arrived, keys and directions were left in the outdoor safe and code to access it was sent via txt. Wifi was free but available only in common areas like the pool...More
Response from Tracy H, Manager at Sandcastles on the BroadwaterResponded 16 May 2016
Thank you for your review of Sandcastles on the Broadwater. I am delighted to know that you enjoyed your stay, from the clean apartments, to the wonderful broadwater views and the short drive to Surfers Paradise.
Our office is open shorter hours over...More
US$87 - US$187 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Good morning georgia123rose, firstly I apologise for my delayed response, I have been away for a break and this was not actioned. We have use a external company named Gold Coast Baby Sitters we are very happy to remembered... More
Good morning georgia123rose, firstly I apologise for my delayed response, I have been away for a break and this was not actioned. We have use a external company named Gold Coast Baby Sitters we are very happy to remembered then as they are Committed, Patient , Kind, Interactive, Experienced, Certified In First Aid with a valid blue card, please feel free to contact them direct on Mobile: 0403 008 085, They start from $20 per hour depending on the number of children. Many thanks Trish