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The Grand Apartments

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Set on the shores of the magnificent Gold Coast Broadwater, the Grand Apartments have uninterrupted views of the Gold Coast Skyline and lush tropical hinterland. The spacious one and two bedroom apartments are perfect for families as well as longer staying guests looking for a contemporary home away from home on the Gold Coast. Conveniently located in a tranquil beachfront position, just north of Surfers Paradise, the Grand Apartments are just a short drive or bus ride to the Gold Coast’s famous surf beaches, theme parks, attractions and major shopping centres. Within strolling distance of the resort is a myriad of cafes and restaurants, scenic beach side boardwalks, parks and an all-season swimming lagoon. But you don’t have to leave the grounds for a great holiday experience. The Grand Apartments feature a breathtaking infinity-edge swimming pool with heated spa, decorative waterfall and stunning Broadwater views. There’s also a fully equipped gymnasium, sauna, steam room and games room for the children.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Wheelchair Access
Self-Serve Laundry
Free Internet
Restaurant
Bar/Lounge
Paid Internet
Dry Cleaning
Hot Tub
Non-Smoking Hotel
Outdoor pool
Sauna
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Room features
Kitchenette
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
Location
Full view
Reviews (166)
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166 results
Traveller rating
51
59
22
13
21
Traveller type
Time of year
LanguageEnglish
51
59
22
13
21
Show reviews that mention
All reviews across the road the ground floor the gold coast surfers paradise steam room seafood dont miss pedestal fan restaurants downstairs stayed here for two nights particular unit fantastic views water view two single beds the lazy lobster common areas marine parade
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1 - 5 of 166 reviews
Reviewed 29 October 2018 via mobile

Stay away,this place is an absolute disgrace Rooms are not maintained,cleaning staff,need an absolute BUTT kicking When we arrived in the room,spoke to the manager after the room was disgusting She sent cleaners back to clean,after I pointed out everything that needed to be cleaned....More

Date of stay: October 2018
2  Thank Saminarl
Response from GrandApartments, Guest Relations Manager at The Grand ApartmentsResponded 30 October 2018

We are sorry to hear that you did not enjoy your stay with us. Our manager made sure that everything you mentioned to us at the time was rectified and spent a lot of time ensuring that your needs were met and visited your apartment...More

Reviewed 13 October 2018

great to have all the restaurants under the hotel. Reception staff were lovely especially Allie. Pool was heated to perfection. Grounds were immaculate. Great gym also. Dined at Coconut willys and 360 restaurant both were excellent. Dont miss the penguin feeding at Charis seafood across...More

Date of stay: October 2018
Thank rainbowfantasy
Response from GrandApartments, Front Office Manager at The Grand ApartmentsResponded 16 October 2018

Thank you for your review. We are glad you enjoyed your stay with us and hope to see you again soon. Unfortunately we do not have penguins but there is pelican feeding at Charis Seafoods.

Reviewed 12 September 2018

2 bedroom apt. cheap fittings, cheap broken furniture, gaud awful bed, had decamp to the two singles in second bedroom only marginally better but small, no wardrobe, no hairdryer, cracks in wall and general maintenance problems, lighting awful, noisy from bar below, good outlook, untended...More

Date of stay: September 2018
1  Thank braap2017
Reviewed 30 August 2018 via mobile

Lights everywhere were a mix of everything including only a few warm white - but mainly (cheap looking) cool white! We'd paid for a 2-bedroom apartment and immediately found the 2nd bedroom was more like a study off the lounge with just one bathroom between...More

Date of stay: August 2018
2  Thank SilverfoxGoldCoast
Reviewed 6 August 2018 via mobile

Cleanliness was a massive fail. The shower looked like it had faecal matter smeared on it and the shower floor had major soap scum mark. Really needed a clean. Not proper bed cover just a sheet in winter. Was told there was a blanket which...More

Date of stay: August 2018
1  Thank Ozcoddy
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Questions & Answers
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GC R
12 August 2017|
Answer
Response from GrandApartments | Property representative |
Hi, Which dates are you requesting accommodation for? Regards, Reservations
0
Votes
David O
21 October 2016|
Answer
Response from GrandApartments | Property representative |
The shuttle bus (depending on which one you book) leaves the airport every hour on the hour and will give you a time to pick you up at your hotel depending on your flight departure time.
0
Votes
David O
21 October 2016|
Answer
Response from tewantintom | Reviewed this property |
Shuttle bus 1hour
0
Votes
Room Tips
"Pick a better hotel"
J6916QPivank
14 Jul 2018
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"Never will I Ever stay here again - zero sleep - zero care by staff for guests"
Mumma_Paulene
8 Jul 2018
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"go somewhere else."
rayn454
24 May 2018
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"Always book direct with hotels"
ShaunScotland
11 Feb 2018
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PRICE RANGE
US$104 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the grand apartments hotel labradorgrand apartments labradorgrand apartments hotel labrador
LOCATION
AustraliaQueenslandGold CoastLabrador
NUMBER OF ROOMS
65
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