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Broadwater Motel

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Broadwater Motel
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32 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Reviewed 30 October 2016 via mobile

Have stayed here twice in the last 6 weeks, both stays were wonderful. Rooms spotless and comfortable, staff very friendly and helpful. Couldn't hear any highway traffic when we went to bed even though our rooms have both been nearest to road. Would highly recommend this place to anyone it is great. Can't wait to go back such a relaxing...

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Helpful?
Thank Renee C
Brisbane, Australia
Reviewed 30 October 2016

Motel was in a great location, once car parked could walk to several eating spots, some right next door. Only problem with the room there was only one glass in the cupboard and no hair dryer, otherwise we enjoyed our stay and would use this Motel again.

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Thank sandie a
Auckland Region, New Zealand
Reviewed 4 October 2016

Worst Motel stay ever! Their website says Broadwater Motel and their street sign says the Pacific Coast Motel. The manager here is not just rude she is ABUSIVE! They expect you to use the same one towel for a multi night stay and ration you basics like toilet paper. Unbelievable penny pinching! Awful experience with the abusive manager.

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4Thank MillyAbroad
Kevin D, Manager at Broadwater Motel, responded to this review

Sorry you feel you had a bad experience we wish this on no one and definitely don't limit any basics like toilet paper, maybe a miss understanding or miss communication. Enjoy your day :)

Wellington, New Zealand
Reviewed 27 September 2016

The Broadwater Motel also trades as the Pacific Coast Motel, probably to avoid the reviews coming back on their business. We experienced awful substandard service and they stole money from us. Room servicing is not included in the price. They don't tell you this. They are too lazy to service a room. So your bins won't get emptied and you...

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5Thank 727mattthetraveller
Kevin D, Manager at Broadwater Motel, responded to this review

Can we start by saying that in Australia is an offence to spit in someone’s face. Secondly, you threatened and intimidated a young mother, and grandmother and you make vexatious accusations that you, a large man, was threatened by 2 women with physical violence, really??? We have all of your actions on recorded video camera and can be used to...

Reviewed 20 August 2016 via mobile

Nice, quiet and clean unit, self contained. Owner was helpful and gave all relevant info to provide us with a comfortable stay. Easy to find on main road and not too far from Gold Coast for meeting early the following day.

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Helpful?
Thank Graeme W
Kevin D, Manager at Broadwater Motel, responded to this review

Thank you for your kind Review we look forward to seeing you again soon

Brisbane Region, Australia
Reviewed 29 July 2016

Try ths motel again if you are a previous guest. New owners are super frendly and helpful. Everything is being updated,tv's,free wi fi,new triple sheeting and the linen is alll new. Rooms are spotless and such a warm welcome from Chrs and his partner.On site parking,walk 50mtr to broadwater Will return and you have my 5 stars.

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Thank k1952
Surfers Paradise, Australia
Reviewed 7 July 2016 via mobile

We were in need of a room overnight, this motel was handy and next door to a Thai restaurant for a nice and easy dinner. It was clean and comfortable. The price was right but we would have liked to have had some milk for our tea or coffee, it wasn't in the room or offered. We didn't notice road...

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Thank Lindley W
Urunga, Australia
Reviewed 24 April 2016 via mobile

Very nice and clean, shower sprayed everywhere but down. Beds were comfortable. Office hours are till 8pm we arrived at 7:30 and office was closed. Lady didn't seem aware of our booking and was less than accomodating towards us. Thai, Japanese and Italian restaurants right next door.

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1Thank crakka03
Kevin D, Manager at Broadwater Motel, responded to this review

Sorry about your bad experience the motel is now under new ownership we hope you will stay again

Townsville, Australia
Reviewed 19 April 2016

There seems to be a lot of negativity with this motel, but for a recent 1 night stay, it was adequate. However, the free Wifi was not working.... Clean, comfortable room and a few shops nearby. I'd consider staying here again if the need arose.

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Thank 1900skipper
Reviewed 23 March 2016 via mobile

I can understand why so many people rate this place so highly, it's exactly what you would like from a motel. We booked two rooms via Wotif as a waypoint on the road trip between Sydney and Fraser Island so all we really wanted was somewhere with a semi comfortable bed (let's face it, on the island we wound be...

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Helpful?
Thank Troy W

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Amenities

Highlights
  • Free Parking
  • Pool
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service

Additional Information about Broadwater Motel

Address: 101 Frank St | (Gold Coast Highway), Labrador, Gold Coast, Queensland 4215, Australia
Region: Australia > Queensland > Gold Coast > Labrador
Price Range: €81 - €209 (Based on Average Rates for a Standard Room)
Number of rooms: 13
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Questions & Answers

Questions? Get answers from Broadwater Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for top floor”
 of 5 bubbles 83sandiea, 30 Oct 2016 | Read review
“BYO loo paper and towels”
 of 5 bubbles MillyAbroad, 4 Oct 2016 | Read review
“Ask for rooms 9 or 10 if you want to be away from road noise.”
 of 5 bubbles 1900skipper, 19 Apr 2016 | Read review
“Get a room away from the road as they are a bit quieter.”
 of 5 bubbles Newts60, 20 Mar 2016 | Read review
“Value for budget conscious, no frills or service.”
 of 5 bubbles mariatX6016XF, 20 Jan 2016 | Read review
5 of 5