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Turtle Beach Resort

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Traveller (391)
Room & Suite (75)
Pool & Beach (54)
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Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“splash zone”(214 reviews)
“mini golf”(128 reviews)
“deck restaurant”(88 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,221)
There are newer reviews for Turtle Beach Resort
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1,219 results
Traveller rating
479
443
176
70
51
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LanguageEnglish
479
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176
70
51
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All reviewssplash zonemini golfdeck restaurantkids clubconvenience storeputt puttfamily holidaythe gold coastwoodfired pizzatennis courtswater slidesfamily suiteper childground floorgreat place for familiesbedroom superior apartmentclub turtle
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361 - 365 of 1,219 reviews
Reviewed 12 April 2016

We had read such great reviews about Turtle Beach and we have walked away a little disappointed. The kids loved their time at the resort which is the most important thing, the pool and waterslides ticked all the boxes and kept our son entertained for...More

Thank Emily S
Response from Melanie R, on behalf of the Resort Manager at Turtle Beach ResortResponded 18 April 2016

Dear Emily Thank you for taking the time to review your stay with us. Our Resort Manager would be happy to follow up on your concerns directly should you wish to contact us at the Resort. Please email reviews@turtlebeach.com.au. Kind regards Melanie Reid

Reviewed 12 April 2016 via mobile

We had a lovely stay at Turtle Beach Resort :) our daughter aged 3 had a fabulous time in the splash zone and pools, so much so we could hardly go anywhere else ! Our room was quiet. Staff were friendly. We accidentally left our...More

Thank Emma T
Response from Melanie R, on behalf of the Management Team at Turtle Beach ResortResponded 18 April 2016

Thank you for your 5 stay review Emma. Come and visit us again soon. Kind regards Melanie Reid

Reviewed 8 April 2016 via mobile

Stayed a week at turtle beach with the kids of course and they absolutely loved it. Great room with ensuite, oven, microwave, washer and dryer, dish was washer, balcony. There are heaps of pools and of course the splash zone and deck restaurant. We aren't...More

Thank Matt D
Response from Melanie R, on behalf of the Resort Management Team at Turtle Beach ResortResponded 18 April 2016

Thanks so much Matt. We hope to see you again. Kind regards Melanie Reid

Reviewed 6 April 2016

We spent five nights in a family suite, with our kids aged 4 and 11. The stay was average in almost every respect. What stood out as better than average was The Deck restaurant, which served burgers, pizzas and the like that were better than...More

Thank alittleharsh
Response from Melanie R, on behalf of the Resort Management Team at Turtle Beach ResortResponded 18 April 2016

I would like to thank you for your review and take on board your concerns whilst appreciating your positives. All our reviews are shared with our teams and actioned for the benefit of all our guests. Thank you and I hope we may have the...More

Reviewed 1 April 2016

The facilities for the kids are great but that's where it ended for us. The booking was for one adult and two kids, the online booking gave a "recommended for you" room which we booked. The room was only meant for two - ie; two...More

Thank Wendy B
Response from Melanie R, on behalf of the Resort Management Team at Turtle Beach ResortResponded 5 April 2016

Dear Wendy. We appreciate the time you have taken to pen your review and I apologise that you did not have the total experience that we pride ourselves on, at Turtle Beach Resort. It appears that you did not make your booking directly with the...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$100 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$100 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (391)
Room & Suite (75)
Pool & Beach (54)
Dining (19)
Family and Play Areas (25)
Questions & Answers
Ask a question
Carla_Clark
1 December 2017|
AnswerShow all 11 answers
Response from Janina G | Reviewed this property |
Somewhere with smaller slides might be better . Try nobby beach camp Ground . Turtle beach is great for older ones. If you head up to sunshine oaks oasis is awesome
1
Vote
audreygalley
10 April 2017|
AnswerShow all 3 answers
Response from Melanie R | Property representative |
If you are looking for a sunny room, then the higher floor apartments with North facing balconies will receive more sun. All of our apartments have lockable doors regardless of whether they are ground, first or second but... More
0
Votes
Isobel P
1 April 2017|
AnswerShow all 8 answers
Response from helenandguy | Reviewed this property |
We paid $5 a towel for swimming towels for the week. Ours were fine!
2
Votes
Room Tips
"Best time to iswhen the kids are school its quieter and a little cheaper"
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"If you don't like stairs ask for ground floor room."
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"Request a ground floor or 1st level room if travelling with children - much easier to get everything in the..."
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"Higher floors are quieter"
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