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6/8/2017 7/8/2017
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    Turtle Beach Resort

    2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218, Australia
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$258
    US$261
    US$263
    Traveller (330)
    Room & Suite (58)
    Pool & Beach (51)
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    Overview
    • Excellent40%
    • Very good37%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “splash zone” (202 reviews)
    “mini golf” (118 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Bar/Lounge
    Fitness centre
    Kitchenette
    Spa
    Water Park
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Paradise Resort Gold Coast
    1,407 reviews
    #15 of 31 hotels in Surfers Paradise
     
    NRMA Treasure Island Holiday Park
    1,102 reviews
    #1 of 4 hotels in Biggera Waters
     
    Sea World Resort
    4,380 reviews
    #2 of 5 hotels in Main Beach
     
    BreakFree Diamond Beach
    1,118 reviews
    #5 of 21 hotels in Broadbeach
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,107)
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    There are newer reviews for Turtle Beach Resort
    See the most recent reviews

    351 - 355 of 1,105 reviews

    Reviewed 22 October 2015

    The beds are sooooo old and debilitated both my husband and I will be needing to see a back therapist when we get back. The faucet flew off on our 1st night here and about to leave after 7 days and it's still not fixed....More

    8  Thank Jay E
    Response from Melanie R, on behalf of the Management Team at Turtle Beach ResortResponded 22 October 2015

    Thanks Jay, As previously discussed with you in September when you posted your review on the Turtle Beach Facebook page, you advised us that you did not stay in a Turtle Beach Apartment, but a privately listed apartment which was not under the official management...More

    Reviewed 22 October 2015 via mobile

    we have been here 5 days now our last day is tomorrow before leaving. The staff are lovely, the pizza from The Deck is too die for, the kids club we are testing tomorrow and the pools are lovely. The ONLY downer and it is...More

    3  Thank Julie N
    Reviewed 19 October 2015

    We stayed in the Oct school holidays (2 adults and 2 young children). The facilities at the resort are fantastic. The pools are great, the water park is great and the café serves good family friendly meals. Unfortunately though, our room wasn't available until 2.30...More

    5  Thank Frosty000
    Reviewed 19 October 2015

    Great place to stay for families wanting a child friendly atmosphere! The children loved all the pools and the splash zone so much that when we visited the theme parks all they wanted to do was get back to the resort!!! Staff friendly and helpful...More

    Thank Babsey001
    Reviewed 18 October 2015 via mobile

    Holiday with no Smiles from the staff, the resort it self is ok with good water slides. 1 in 10 staff are happy, but when you pay $375 a night to stay, seeing a happy is something that is expected. Pool side staff are the...More

    4  Thank Jason W
    Response from Melanie R, on behalf of the Management Team at Turtle Beach ResortResponded 19 October 2015

    Dear Jason Thank you for posting your review on Trip Advisor; your feedback is indeed appreciated. I apologise if we were unable to meet your expectations on this occasion and you did not find the staff, friendly and smiling. We aim to foster a strong,...More

    Paradise Resort Gold Coast
    1,407 reviews
    #15 of 31 hotels in Surfers Paradise
     
    NRMA Treasure Island Holiday Park
    1,102 reviews
    #1 of 4 hotels in Biggera Waters
     
    Sea World Resort
    4,380 reviews
    #2 of 5 hotels in Main Beach
     
    BreakFree Diamond Beach
    1,118 reviews
    #5 of 21 hotels in Broadbeach
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$100 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 233
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Priceline, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Turtle Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Mermaid Beach
    • Also Known As
    • Turtle Beach Hotel Mermaid Beach ,
    • Sands Turtle Beach Hotel ,
    • Sands Turtle Beach Mermaid ,
    • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
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    Traveller (330)
    Room & Suite (58)
    Pool & Beach (51)
    Dining (17)
    Hotel & Grounds (211)
    Family and Play Areas (22)
    Bathroom (12)
    Nearby
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    .87 km away
     
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    Nearby Restaurants
    Alfred's Diner
    59 reviews
    .18 km away
    The Deck Restaurant & Bar
    46 reviews
    .08 km away
    BurgerFuel Mermaid Beach
    51 reviews
    .17 km away
    Lucky Buddha Thai Restaurant
    43 reviews
    .16 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    audreygalley
    10 April 2017|
    AnswerShow all 3 answers
    Response from Melanie R | Property representative |
    If you are looking for a sunny room, then the higher floor apartments with North facing balconies will receive more sun. All of our apartments have lockable doors regardless of whether they are ground, first or second but... More
    0
    Votes
    Isobel P
    1 April 2017|
    AnswerShow all 8 answers
    Response from helenandguy | Reviewed this property |
    We paid $5 a towel for swimming towels for the week. Ours were fine!
    2
    Votes
    Sash2014
    7 February 2017|
    AnswerShow all 8 answers
    Response from Melanie R | Property representative |
    Hi Sash2014. Yes, I would say that our Resort is suited to children 4-12, and we are making progress towards increasing activities for both older and younger children. Out Club Turtle Kids Club is for children aged 4-12, we... More
    1
    Vote
    Room Tips
    "Don't always trust the rating system and maybe ring ahead for confirmation before paying..."
    Read review
    "No lifts, so a ground floor apartment is best."
    Read review
    "timeshare apts so standard varies which is a shame if you are in a large group, you might feel you are not..."
    Read review
    "Ground floor units are available unsure about wheelchair access though"
    Read review
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