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Sheraton Grand Mirage Resort, Gold Coast

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Sheraton Grand Mirage Resort, Gold Coast
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1,381 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Mirage Resort, Gold Coast
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Showing 1,343: English reviews
Reviewed 13 July 2016

We stayed as a family of 5 with 2 adjoining rooms. Staff were excellent, rooms were large and recently renovated to a high standard. Facilities were good. Particularly of note is the pool which really is at 27C year round. So in winter the kids can swim every day without the parents freezing. Terraces restaurant has an excellent buffet breakfast...

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Helpful?
Thank Damian J
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi Damian J We are very pleased our resort was so enjoyable for your family stay earlier this month. Thank you for choosing Sheraton Grand Mirage, and for sharing your experience. Warmly Mark

Reviewed 13 July 2016

We had a great night at the buffet night - the staff are friendly, efficient and all smile. Thanks for great food, great friends and great staff. They had heaps to choose from, prawns where to die for, fresh and big. Oysters were on the smaller side but there were plenty. The desert bar was a killer, great way to...

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Helpful?
Thank Justyn S
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Justyn S Thank you for reviewing your Terraces Dinner so positively. We’re delighted you and your friends enjoyed this very popular feature of our resort, and look forward to welcoming you back for another enjoyable Mirage experience sometime soon. Warm wishes Mark

melbourne
Reviewed 13 July 2016

We had a couple of days on the Gold Coast and decided to stay at the Sheraton which is a 5 minute drive from the main drag in Surfers Paradise. The Sheraton is a great hotel with spacious comfortable rooms, great buffet breakfast and a nice pool area with plenty of lounges. Super friendly staff, special mention to Stephen in...

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Helpful?
Thank nicl72
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi nicl72…than you for choosing Sheraton Grand Mirage for your visit to the Gold Coast last month. It was good to have you and your family with us, and we appreciate your wonderful review and your special mention of Stephen in Pearls. Your acknowledgement will be shared, and Stephen will be recognised for his fine service. Good to know you...

Melbourne, Australia
Reviewed 11 July 2016

We stayed 3 nights at the Sheraton Mirage in 2 rooms. We did have a few hiccups along the way with both rooms but these were handled extremely efficiently and professionally. Property is in a great location right on the beautiful Main Beach and a short walk to shops, Sea World and restaurants. Will be staying here again on our...

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Helpful?
Thank moomie13
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear moomie13 Thank you for reviewing your recent stay so positively, and whilst sorry you encountered some hiccups during your visit, I’m pleased and proud that these were resolved so well by our team. Delighted you enjoyed your time at our beautiful resort, and very grateful for your recommendation. Look forward to welcoming you and your family back on your...

Reviewed 10 July 2016 via mobile

What's not to like about this place. I have stayed there ever since Christopher Skase fled to Majorca. Undoubtedly one of Australia's biggest crooks, but to his credit, he had the vision, if not other's money to build this and its sister resort (Port Douglas). He spent so much money on it that I'm sure it would not have been...

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Helpful?
Thank Steve B
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Steve B…your long support is very much appreciated as is the time you have taken to post a review of your Mirage experiences. We are proud you have designated Sheraton Grand Mirage as the best holiday resort in QLD - thank you - and look forward to welcoming you and your family back sometime soon…warmest regards, Mark

Melbourne, Australia
Reviewed 8 July 2016

Beautiful stay except the water temperature of the pool. I love to swim when I go away and the pool was set too low. The spa wasn't even hot. A five star hotel show be able to heat their pool better than the local caravan park. The room we had on level two, overlooking the ocean was beautiful and glorious...

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Helpful?
Thank Janelle H
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi Janelle H….thank you for staying with us last month with your family. We are delighted you enjoyed the resort, and your lovely Ocean. We are very sorry though that the temperature of the spa and our Oasis Pool - set at 27 degrees during the cooler months - was not comfortable for you for this Winter visit….warm wishes, Mark

Perth, Australia
Reviewed 6 July 2016 via mobile

A conference visit was based here. Room was spacious with all the usual facilities. Hotel itself was exceptionally spacious, with large public areas, and fantastic view from the lobby over a pool complex. Restaurant provided a wide range of high quality food for breakfast and lunches. Staff were very friendly and competent. While not inexpensive, conference delegates uniformly thought that...

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Helpful?
Thank kissane
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

kissane……it was good to have you with us for your conference visit earlier this month, and we appreciate your review and recommendation. Hope to see you back here when you are next travelling to the East Coast for leisure or business….warmly, Mark

Sydney, Australia
Reviewed 6 July 2016

Wanted a quick escape from a cold winter, but wasn't keen on a cold pool in the shadow of Gold Coast high rises. Sheraton was perfect. It's one of those places where the actual place is even nicer than the photos. Being the Sheraton, the food and drinks internally are very expensive. You get a $15 voucher if you decline...

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Helpful?
Thank Lolly969
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi Lolly969 Thank you for your review and photos, and for choosing Sheraton Grand Mirage for this escape north. It was lovely to read that the resort suited perfectly for this time away, and we hope you both will return when you are next chasing some sun. Warm wishes Mark

Brisbane, Australia
Reviewed 5 July 2016

Booked this hotel stay immediately after booking my place for my first marathon. This was back in December 2015. The rates at this hotel are on the high side but I wanted to be close to the start prescient. Checked with the hotel in advance what options there would be for getting to the start line. Both the Sheraton and...

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Helpful?
Thank CraigWilliams
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

CraigWilliams….thank you for your wonderfully detailed review – and those beautiful photos - on your first stay here at our beachfront resort. We were proud to read through your insights and impressions and know that Sheraton Grand Mirage was a perfect base for you and your family for this special weekend. Delighted also to know you will return. We look...

Konstanz, Germany
Reviewed 4 July 2016

We stayed here for a weekend. I was going to describe the great buffet and the incredible frontage and enjoyable pool, but it is easier to identify what I didn't like about the hotel: nothing. After several hours of trying hard, I cannot come up with a single thing of significance that I would improve. Anecdotal but one more happy...

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Helpful?
Thank BigDLondon
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

BigDLondon….thank for spending a weekend here at Sheraton Grand Mirage during your visit to Australia. We all enjoyed your review and were proud there was nothing you didn’t like about our resort! Your support is appreciated, as is your review. Many thanks again…..warmly Mark

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about Sheraton Grand Mirage Resort, Gold Coast

Address: 71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: €186 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Mirage Resort, Gold Coast 5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Grand Mirage Resort, Gold Coast Australia
Hotel Style:
#1 Family Hotel in Main Beach
#1 Luxury Hotel in Main Beach
#2 Romantic Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Mirage Resort, Gold Coast staff and other travellers.
26 questions
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Questions? Get answers from Sheraton Grand Mirage Resort, Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are best”
 of 5 bubbles Lynette4122, 19 Feb 2017 | Read review
“Get a room with lifts”
 of 5 bubbles travelchick119, 17 Feb 2017 | Read review
“Ask for a high room facing over the resort gardens for privacy and a view or ground floor for direct lagoon access.”
 of 5 bubbles J1617QUmandys, 14 Feb 2017 | Read review
“Beach and ocean views are amazing!”
 of 5 bubbles kenhW6006NC, 10 Feb 2017 | Read review
“Inside views, while not of the beach, do have great wildlife views”
 of 5 bubbles Cryptoref, 6 Feb 2017 | Read review
5 of 5