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Sheraton Grand Mirage Resort, Gold Coast

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Sheraton Grand Mirage Resort, Gold Coast
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1,410 Reviews from our TripAdvisor Community

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Showing 1,370: English reviews
Start your review of Sheraton Grand Mirage Resort, Gold Coast
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Toronto, Ontario, CANADA
Reviewed yesterday NEW

A large resort, somewhat spread out but worth visiting if: 1. You realize that daily 'steps' are a good thing (not a bad thing) 2. 3 storey resorts 'connect' you to the environment (forgot a book or sunscreen? Room is only a few minutes away - not an elevator to the 11 th floor) 3. You attend Mon - Friday...

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Helpful?
Thank CanuckBoater
Rapid City, South Dakota
Reviewed yesterday NEWvia mobile

The rooms are beautiful at this resort. I stayed in an ocean view room and the view was breath taking! The resort is right on the beach and I loved being able to walk the beach every morning. The staff are very friendly and helpful. My daughter and I had a body treatment and facial at the spa and it...

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Thank TamaraSantjer
Sydney, Australia
Reviewed 2 days ago NEW

I stayed at this property last year and loved it so was very excited about visiting again for this years conference. Upon check in my room was ready (1PM) and the person checking me in acknowledged this was a return stay. No mention of my SPG until I asked if the number was in the booking. I then went to...

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Helpful?
Thank deva1827
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear deva1827 We sincerely apologise your return stay for the MTA Conference was so disappointing and that the experience you anticipated – further to your visit last year – was far from your expectations. The lack of service and the attitude you have described with regards our Guest Service Agent is completely unacceptable, and your comments will be shared with...

Union County NJ
Reviewed 3 days ago NEWvia mobile

We spent three nights. The room was very generously sized. It was nice to have a beachfront property. However when we were visiting the blue bottles were in. Parts of the property have been updated and other parts with a little tired. The common areas are all pretty nice. It lacks local personality. However, that's the case for much of...

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Thank Jakeman-will-travel
Sydney, Australia
Reviewed 5 days ago NEW

Recently stayed here for 3 nights after a break of a few years, and we were impressed with the refurbishments. Our room was large and modern, and good value for the Run of House option. Overlooked the gardens, an ocean view of course costs a little extra. We decided not to upgrade as we were only sleeping there! The pool...

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Thank Anita W
Toowoomba, Australia
Reviewed 1 week ago

Stayed at Sheraton Grand Mirage for the first time on the weekend and can confidently say it won't be the last. From the moment we pulled up at the front of Reception to having a young gentleman open my car door and carry our bags to our room, to the very helpful and welcoming young lady at front desk to...

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Helpful?
Thank ddljwhite
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi ddljwhite A big thank you for posting your first Tripadvisor review on your stay this past weekend. We appreciate your wonderful review and recommendation to your friends, your “well done”, and your choice of our resort for this trip down to the Coast. We’re all looking forward to welcoming you both on a return stay sometime soon! Warm regards...

Brisbane, Australia
Reviewed 1 week ago via mobile

Great for families as it's located close to SeaWorld. Across the road from shops and attractions. Beautiful beach views and close to calm Broadwater of the spit for a swim. Staff were amazing and attentive. Breakfast was so good there was a great variety. I would certainly bring the family and stay again. Only reason I gave it 4 was...

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Thank Kelly H
Gold Coast, Australia
Reviewed 1 week ago

Was invited by a friend who was staying in the Hotel to catch up with them for breakfast. The buffet had an amazing array of fresh fruit, hot and cold choices also you could have some foods cooked to your liking, eg eggs. No one would ever leave hungry and the quality was excellent. The breakfast area looks out over...

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Thank Dragonmum66
Vancouver
Reviewed 1 week ago

-I have nothing but praise for this hotel & could not have met a better front desk attendant than Tallis. She was sympathetic to our ordeal resulting from a one-day delay from a flight cancellation and accommodated our request. -As you enter the main lobby, you are greeted by an impressive view overlooking fountains, pools & the surf at a...

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Thank Itchyfeet024
Sydney
Reviewed 1 week ago

The hotel was really fantastic. We travelled with our 16 month old son and stayed in a ground floor garden room close to the beach as we wanted him to be able to walk around on the grass. We tossed up between the garden and the lagoon rooms (which also looked great), but were just a bit concerned about keeping...

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Helpful?
Thank Darren M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about Sheraton Grand Mirage Resort, Gold Coast

Address: 71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: €188 - €510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Mirage Resort, Gold Coast 5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Travelocity, Booking.com, Priceline and Agoda so you can book your Sheraton Grand Mirage Resort, Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Grand Mirage Resort, Gold Coast Australia
Hotel Style:
#1 Family Hotel in Main Beach
#1 Luxury Hotel in Main Beach
#2 Romantic Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Mirage Resort, Gold Coast staff and other travellers.
26 questions
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Questions? Get answers from Sheraton Grand Mirage Resort, Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an upgrade to a partial ocean view. We paid $40 extra per night”
 of 5 bubbles CanuckBoater, 26 Mar 2017 | Read review
“Do not have room 1074 - very noisy”
 of 5 bubbles deva1827, 25 Mar 2017 | Read review
“Garden apartments on the beach side have easy access to the pool”
 of 5 bubbles DarrenM135, 14 Mar 2017 | Read review
“All good different views on different sides but no one had bad views”
 of 5 bubbles josemccool444, 12 Mar 2017 | Read review
“Be careful of the rooms that are on the street side as they can be noisy with traffic.”
 of 5 bubbles sonyav326, 10 Mar 2017 | Read review
5 of 5