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Palazzo Versace

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1,827 Reviews from our TripAdvisor Community

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Showing 1,764: English reviews
Vancouver
Reviewed 15 September 2015

Palazzo Versace is a rare bird in the hotels available on the Gold Coast. The furnishings are superb, the rooms are beautifully appointed, the service is 5 star. The breakfast buffet is one of the best. Highly recommended.

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Helpful?
Thank Rhyll G
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Rhyll G Thank you so much for your recommendation! Our breakfast buffet at Il Barocco Restaurant is one of the best, featuring an exposé of bountiful Australian produce, enhanced by a combination of international dishes designed to cater to every palette. Kind regards Guest Relations Manager

Auckland, New Zealand
Reviewed 14 September 2015

This was exactly what a girlfriend and I needed - absolute luxury, total commitment from the staff to our wellbeing, cocktails to die for, food was amazing. All of the staff were just absolutely fantastic - from the lovely doormen, who teased us about how many shopping bags we came back with each day, right through to the lovely ladies...

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Helpful?
Thank Shadowstaff
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Many thanks for your comments Shadowstaff Whether it be holiday or business, with friends or family, we aim to provide the ideal setting for any occasion. I hope to welcome you back soon. Kind regards Guest Relations Manager

Reviewed 14 September 2015 via mobile

You will experience amazing luxury at this 5 star hotel. It is breathtaking! Rooms are spacious, clean with a spa in every room. Love the pool and the ambiance surrounding the restaurant- just beautiful:) well worth the money spent. Although I am not a fan of the gold coast, this hotel makes it all worthwhile:)

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Helpful?
Thank RN-Aus
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Dear RN Aus Thank you for your lovely comments – I am glad we were able to impress you. We are not your typical hotel on the Gold Coast, or Australia for that matter! Kind regards Guest Relations Manager

ACT
Reviewed 13 September 2015

I wanted to feel a little bit spoilt so thought Versace would be perfect, I have had High Tea in many hotels in Australia and abroad. The grounds and decor are beautiful and the furnishings spectacular. We arrived at 2.30 and were not acknowledged until 3.00. There were a lot of dirty tables and a lot of unhappy customers. Simple...

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1Thank ACTTraveller2009
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Dear ACTTraveller I am sorry for the misunderstanding that occurred at your High Tea leaving you disappointed. We are able to cater for a wide variety of dietary requirements in our High Tea service that are delivered to order, hence your wait, but of course this does not from the initial error. Like you, we expect the highest standards, even...

Melbourne, Australia
Reviewed 13 September 2015

Stayed here with my 5girlfriends to celebrate a 40th birthday . This hotel is pure Versace at its best. Staff have glitz and glam and a holiday vibe, the rooms have all the five star touches you would expect but the best part is the people watching, - we were never board everyone here looks as if the are about...

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2Thank Kiwi_at_heart1313
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Happy belated Birthday Kiwi_at_heart! There are many features to delight the senses on our property and I am happy to hear that they contributed to you and your friends having a great stay here. Regards Guest Relations Manager

Gold Coast, Australia
Reviewed 9 September 2015

As a local have always wanted to spend some time here and fortunately were able to celebrate our 25th wedding anniversary by spending a wonderful 24 hours here. The staff were wonderful - friendly and so welcoming. We were lucky enough to be upgraded to celebrate the occasion and our surprise dessert message in our room was scrumptious and a...

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Helpful?
Thank Karen R
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Karen Congratulations and thank you for choosing to stay with us on your silver wedding anniversary - you are very welcome! One day (or stay) is never enough, but if you want to make moments count I think you chose the perfect place to stay. Guest Relations Manager

Reviewed 9 September 2015

Soon as you drive in and the bell boy opens the door you are in for a treat! The opulence of the chandeliers to the decor is amazing! We got lagoon room which is a good size. The bed was so comfortable and very clean. The breakfast buffet is one of the best I've been to in Australia and the...

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Helpful?
Thank Mark C
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Mark First impressions count and our beautiful chandelier makes an imposing statement setting the tone for what to expect from the rest of the hotel. It has a history all of its own adorning our foyer now after making a long journey from the Palazzo di Brera in Milan - their loss is our guest’s gain! Guest Relations Manager

Gold Coast, Australia
Reviewed 7 September 2015

My partner and I have recently gotten engaged. It was our 7th year anniversary and I figured she's probably waited long enough :) I decided to propose at Palazzo Versace. Initially it was very difficult to think of the perfect idea however the Manager of the buffet restaurant Il Barocco (Maggie) gave me many different options to choose from. She...

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3Thank reecechang
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Congratulations reecechang! I am so glad that we were able to help you create just the right atmosphere to pop the big question - you must have been very nervous but it seems like Maggie was able to help in some small way. Whether if is Winter or Summer, our staff may have just the right idea or touch to...

Brisbane, Queensland, Australia
Reviewed 7 September 2015

I spend a long weekend with girlfriends and we booked The Palazzo as we are locals and wanted something a bit different yet relaxing ... The hotel ticks all the boxes for a big chain hotel (stayed at Lagoon Suites with connecting rooms as we were a group of 4) beds are comfortable, lovely bathrooms with nice toiletries ... but...

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1Thank Carolina C
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Carolina We love it when locals come to dine or stay with us as we truly believe our establishment is one that the whole region can be proud of. It is therefore with disappointment that I read about your recent experience at the hotel with your friends. I do appreciate your feedback and have passed on your comments to...

Newcastle, Australia
Reviewed 6 September 2015 via mobile

Have stayed here a couple of times. What can one say about the Versace brand. Its global recognition of its status as a brand of decadence and opulence is not forgotten and obvious as soon as you pull in the high end luxury car infested driveway. Walk into the foyer and you are slapped in the face by....well Versace -...

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Helpful?
Thank Ian J
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Ian Thank you so much for your feedback. We are proud at Palazzo Versace to be able to offer our guests a special experience every time. As you have described, there are many details that come together to make a great stay and I hope you agree that the whole is even greater than the sum of its parts!...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 

Additional Information about Palazzo Versace

Address: 94 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: €243 - €473 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Australia/Gold Coast
Hotel Style:
#3 Romantic Hotel in Main Beach
#3 Luxury Hotel in Main Beach
#4 Family Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Versace staff and other travellers.
14 questions
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Questions? Get answers from Palazzo Versace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Lagoon rooms were Okay”
 of 5 bubbles Cariadbri, 15 Mar 2017 | Read review
“Bar/restaurant”
 of 5 bubbles damaite, 2 Mar 2017 | Read review
“All rooms great - ones overlooking pool area good but others quieter.”
 of 5 bubbles manderleys, 26 Feb 2017 | Read review
“Ask for a lagoon room, less noise.”
 of 5 bubbles sisterpee, 16 Feb 2017 | Read review
“If you must stay avoid the rooms overlooking McDonalds bins”
 of 5 bubbles DESTRESSER, 8 Feb 2017 | Read review
5 of 5