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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
An amazing experience - the one thing that really stood out to me would be to improve on sound proofing - I could hear my neighbors alarm go off in the morning, when doors were opened and closed, at night when there people running around...More
Thank LiWatt
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 24 September 2016
Dear LiWatt,
Thank you for taking the time to provide a review on your recent stay at Palazzo Versace Gold Coast.
We are delighted to learn you had an amazing experience, though would like to take the opportunity to advise you for your next visit,...More
I have stayed at the Versace many times over the last few years. It never fails to satisfy the need for luxury.
As soon as you enter the hotel foyer the fragrance is amazing, they must spray the entire place with scent. Flowers and décor...More
1 Thank 374jaynie
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 23 September 2016
Dear 374jaynie,
Thank you for returning once again to enjoy the luxury that is Palazzo Versace. It is our mission to provide a stylish, luxurious and unique destination for all of our wonderful guests and it is an absolute delight to learn your experience was...More
Palazzo Versace....Not what it used to be!
I am not sure if it is the change in management or change in staff, but this visit was very disappointing. It was my wife's birthday. Every year we come up and have been spoilt with champagne flowers...More
Thank aexcell
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 23 September 2016
Dear Mr Excell,
Upon your departure from the hotel, we were understanding our General Manager and myself had resolved the concerns of your stay.
I am truly disappointed that this was not the case and that we did not manage to meet your expectations, and...More
Unfortunately our stay had quite a few hiccups.
It was to be a very special weekend for our daughters Bridal Shower weekend and we were really looking forward to our stay at Versace.
We had booked a room with 2 double beds initially. Then we...More
Thank Donna1963
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 24 September 2016
Dear Donna1963,
Thank you for taking the time to provide feedback in the form of a TripAdvisor Review as well as a Guest Comment Card after your departure from the hotel.
I have taken the opportunity to connect with you via your email should you...More
Where do I start? Booked a table at Vie restaurant for lunch for a group of 20 to celebrate our elopement. They had 2 staff members on and obviously only one chief. Our lunch took 3 and half hours, this is no exaggeration, every meal...More
1 Thank Ian G
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 24 September 2016
Dear Ian G,
Thank you for taking the time to provide a review on your recent experience at Palazzo Versace Gold Coast.
Upon reading your review, I was disappointed to learn of your comments in relation to the level of service that you received during...More
Response from Timothy D | Reviewed this property |
Yes I recall 8:00pm although the pool is not heated so outside of the summer months it may be a bit cool for swimming after the sun loses its intensity in the later afternoon.
