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Palazzo Versace

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Traveller (1479)
Room & Suite (577)
Dining (214)
Overview
  • Excellent53%
  • Very good21%
  • Average12%
  • Poor7%
  • Terrible7%
Travellers talk about
“high tea”(144 reviews)
“il barocco”(60 reviews)
“le jardin”(59 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,160)
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2,085 results
Traveller rating
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449
270
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1,060
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155
151
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All reviewshigh teail baroccole jardinsuperior suitevie restaurantthe gold coastturn down servicelagoon suiteseafood buffetbeautiful hotelmarina mirageoil burnerpool areapool staffspa bathlittle thingsacross the road
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561 - 565 of 2,085 reviews
Reviewed 6 August 2016 via mobile

Would have been a great resort when it opened but it's not been maintained well with nearly every wall needing paintwork, timber floors needing sanding etc. The photo is from the hallway just outside our room, 330. For an expensive hotel you would expect more....More

2  Thank Bobak M
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 23 August 2016

Dear Bobak M, Thank you for providing a review on your recent experience at Palazzo Versace Gold Coast. I am pleased you enjoyed our service during your stay. Please be assured, our hotel lobby has recently undergone a refurbishment which includes new-look Versace soft furnishings...More

Reviewed 4 August 2016 via mobile

Book 2 nights there and found the stuff so rude and nothing was even that nice for the price I would rather stay on the streets then stay there every again , after the first night there we left and went across the road to...More

2  Thank Adam C
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 23 August 2016

Dear Adam C, Thank you for taking the time to provide a review on your recent experience at Palazzo Versace Gold Coast. I apologise that your stay with us was not the opulent experience you had envisaged. Should you wish to provide more details on...More

Reviewed 4 August 2016

This is where I need to be able to give half stars - I would give PV a 3.5 star review. Starting with the pluses. PV had the most comfortable bed I have ever slept on, I would almost bump up to 4 stars for...More

1  Thank Glenno11
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 23 August 2016

Dear Glenno11, Thank you for taking the time to provide a review on your recent experience at Palazzo Versace Gold Coast. We were so pleased to learn you enjoyed your stay and the comfort of our luxurious beds and stylish rooms. However, we were disappointed...More

Reviewed 3 August 2016

Beautiful hotel, wonderful restaurants, friendly service. Opulent lobby, luxury atmosphere. Artificial beach near the pool is exceptional.During each visit to Palazzo Versace feels like you are a royalty. You also have a chance to visit Versace shop to select a bag or shoes of your...More

1  Thank Regina F
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 23 August 2016

Dear Regina F, Thank you for taking the time to provide a review on your recent experience at Palazzo Versace Gold Coast. We are glad you had such a wonderful time and look forward to treating you like royalty again when you return! Warm regards,...More

Reviewed 2 August 2016 via mobile

I recently had a two night stay at PV to attend a conference. Staying in a "basic room" I was delighted with the comfort, cleanliness, size and amenities of both the hotel and the room I was staying in. The staff are lovely and friendly,...More

2  Thank Dave4350
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 23 August 2016

Dear Dave4350, Thank you for providing a review on your recent experience at Palazzo Versace Gold Coast. We are so pleased you enjoyed your stay. We look forward to welcoming you back again soon! Warm regards, Guest Relations Manager

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$258 - US$951 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$258 - US$951 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1479)
Room & Suite (577)
Dining (214)
Pool & Beach (212)
Amenities (24)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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Langford60
13 April 2018|
Answer
Response from Hari_Varier | Property representative |
Pool is open from Sunrise to Sunset. A fantastic team serves food& beverage from 9am to 5pm.
0
Votes
Langford60
13 April 2018|
AnswerShow all 2 answers
Response from Timothy D | Reviewed this property |
Yes I recall 8:00pm although the pool is not heated so outside of the summer months it may be a bit cool for swimming after the sun loses its intensity in the later afternoon.
0
Votes
miricodd1
10 January 2018|
AnswerShow all 8 answers
Response from hiddi57 | Reviewed this property |
We had free WiFi.. Also the hotel is currently advertising free WiFi..
1
Vote
Room Tips
"3 options for afternoon tea. Plenty of food and drink for 3 of us"
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"Request a room overlooking pool areas - not Seaworld Drive frontage."
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"If you can afford it well worth it"
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"We had the lagoon view room which was lovely with a view of the pool."
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