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Palazzo Versace

2,078 reviews
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Traveller (1390)
Room & Suite (508)
Dining (210)
Overview
  • Excellent54%
  • Very good21%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“high tea”(137 reviews)
“superior suite”(56 reviews)
“il barocco”(54 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (2,078)Write a Review
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1,034
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All reviewshigh teasuperior suiteil baroccole jardinvie restaurantthe gold coastturn down serviceturndown servicelagoon suiteseafood buffetbeautiful hotelmarina mirageoil burnerpool areapool staffspa bathstar hotels
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541 - 545 of 2,007 reviews
Reviewed 24 May 2016

This is the 2nd time we have been here, both times actually for a Conference, but the service and quality of the product is second to none, Staff attention and friendliness is something that is lacking in some hotels, well Palazzo Versace has it in...More

Thank David P
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 28 June 2016

Dear David P, Thank you for taking the time to provide a review on your recent experience with us at Palazzo Versace Gold Coast. It is wonderful to hear that our staff helped deliver such a memorable stay! We look forward to giving you a...More

Reviewed 24 May 2016

I was there for 3 nights to attend a work conference . I paid for a Lagoon view room. have to say that from the outset (no body assisted me inside with my bags ) I was quite underwhelmed with the level of service that...More

1  Thank KimbaLR
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 28 June 2016

Dear KimbaLR, Thank you for taking the time to provide a review on your recent experience with us at Palazzo Versace Gold Coast. Thank you for your comments, we apologise for your inconvenience experienced at breakfast. Barista made coffee and freshly cooked eggs are available...More

Reviewed 23 May 2016 via mobile

My wife and I reside on the Gold Coast and spend many a Sunday afternoon hanging in the foyer lounges enjoying an afternoon drink and high tea. We had a friend visit from Sydney and she was staying Accross at the Sheraton. We wanted to...More

4  Thank Ashbolts
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 28 June 2016

Dear Ashbolts, Thank you for taking the time to provide us with your review on your recent experience at Palazzo Versace Gold Coast. At Palazzo Versace we have a dress code policy which is available on our website as well as at the front entrance...More

Reviewed 22 May 2016 via mobile

From the approach this hotel is STUNNING! The staff were all helpful and friendly. The room was well appointed and comfortable. Great view. Breakfast was plentiful and catered for everyone from around the globe - really impressed. Concierge was great. Ample free secure parking is...More

Thank AdDonnelly
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 28 June 2016

Dear AdDonnelly, Thank you for taking the time to provide such a wonderful review on your recent stay with us at Palazzo Versace Gold Coast. We look forward to giving you a warm Versace welcome again soon. Warm regards, Guest Relations Manager

Reviewed 21 May 2016 via mobile

Went to Versace with a group of about 20 people to the open buffet. And boy was it a disappointment, oysters were greenish so I didn't eat that, a few of the meats were overlooked and tough. Not worth the price per head to eat...More

2  Thank jacksonbill07
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 28 June 2016

Dear jacksonbill07, Thank you for providing a review on your recent experience at our buffet restaurant Il Barocco. I can assure you that the food on the buffet in Il Barocco is of the freshest quality. Your feedback has been noted and addressed with our...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$265 - US$1,742 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$265 - US$1,742 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1390)
Room & Suite (508)
Dining (210)
Pool & Beach (210)
Hotel & Grounds (890)
Bathroom (63)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
miricodd1
10 January 2018|
AnswerShow all 7 answers
Response from hiddi57 | Reviewed this property |
We had free WiFi.. Also the hotel is currently advertising free WiFi..
1
Vote
Danielle P
27 November 2017|
AnswerShow all 6 answers
Response from Nick P | Reviewed this property |
They do have free weights. Not an expansive selection but enough to work out with
1
Vote
Elle R
19 November 2017|
AnswerShow all 7 answers
Response from Leslie T | Reviewed this property |
Apologies for the delay but yes to everything but don’t use room service or mini bar!
1
Vote
Room Tips
"dont get a street view room , too noisy"
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"Room overlooking the lagoon pool"
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"Not enough pool sunbeds"
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"Lagoon Room as a must"
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