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Palazzo Versace

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Traveller (1480)
Room & Suite (577)
Dining (214)
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Overview
  • Excellent53%
  • Very good21%
  • Average12%
  • Poor7%
  • Terrible7%
Travellers talk about
“high tea”(144 reviews)
“il barocco”(60 reviews)
“le jardin”(59 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,162)
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2,087 results
Traveller rating
1,062
449
270
155
151
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1,062
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151
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All reviewshigh teail baroccole jardinsuperior suitevie restaurantthe gold coastturn down servicelagoon suiteseafood buffetbeautiful hotelmarina mirageoil burnerpool areapool staffspa bathlittle thingsacross the road
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531 - 535 of 2,087 reviews
Reviewed 11 September 2016 via mobile

Not the friendliest service. Our safe was broken and they weren't very cooperative in helping us fix it. Our curtains were ripped. Location isn't the best either. The hotel needs some refurbishment, it fails to impress.More

Thank SarahU17
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 14 September 2016

Dear SarahU17, Thank you for taking the time to provide a review on your recent stay at Palazzo Versace Gold Coast. Please allow me to apologise that we failed to impress you on this recent stay. At Palazzo Versace, we strive to provide an opulent,...More

Reviewed 6 September 2016

My friends organised a surprise dinner in Venitas, the restaurant is amazing. The team member was friendly and helpful, well explained all the dishes. Nothing was too much. Twe had entree, main and dessert and they were all delicious. Great food , 5* service. Thank...More

1  Thank Peter K
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 14 September 2016

Dear Peter K, Thank you for your glowing review on our restaurant Vanitas. Our Chef de Cuisine was delighted to hear about your amazing culinary experience - bespoke dining at it’s best! Warm regards, Guest Relations Manager

Reviewed 5 September 2016 via mobile

The attention to detail and friendliness received from the doorman ,reception and waiters was exceptional.Balanced choices of food and beverage on menu and wine list. The quality was of a high standard.More

1  Thank manfredo1
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 14 September 2016

Dear manfredo1, Thank you for your review! We are delighted our staff were able to provide you with such a wonderful experience at Palazzo Versace Gold Coast. We look forward to providing you with the same friendly and efficient service when you return. Warm regards,...More

Reviewed 3 September 2016 via mobile

This is the first time we stay in a luxury hotel, and I am not disappointed. Lobby, restaurants and pool are all absolutely stunning - the colour, decoration, service and attention to detail are just perfect. They really make you feel like luxurious. However, the...More

Thank Janet R
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 5 September 2016

Dear Janet R, Thank you for taking the time to provide a review on your recent experience at Palazzo Versace Gold Coast. We are delighted to learn you enjoyed your stay and our scrumptious buffet both for breakfast and dinner! We have also taken your...More

Reviewed 1 September 2016 via mobile

First time I have stayed at Palazzo Versace for the purpose of attending a conference and enjoyed it. Checkin was efficient, the room around the back of the hotel so got to walk down the winding corridor and look at the photographic art. The room...More

Thank Andrew H
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 3 September 2016

Dear Andrew H, Thank you for taking the time to provide a review on your recent experience at Palazzo Versace Gold Coast. It was a pleasure to learn you had such an enjoyable stay during your conference. We look forward to welcoming you back again...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$272 - US$948 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$272 - US$948 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1480)
Room & Suite (577)
Dining (214)
Pool & Beach (212)
Amenities (24)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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Langford60
13 April 2018|
Answer
Response from Hari_Varier | Property representative |
Pool is open from Sunrise to Sunset. A fantastic team serves food& beverage from 9am to 5pm.
0
Votes
Langford60
13 April 2018|
AnswerShow all 2 answers
Response from Timothy D | Reviewed this property |
Yes I recall 8:00pm although the pool is not heated so outside of the summer months it may be a bit cool for swimming after the sun loses its intensity in the later afternoon.
0
Votes
miricodd1
10 January 2018|
AnswerShow all 8 answers
Response from hiddi57 | Reviewed this property |
We had free WiFi.. Also the hotel is currently advertising free WiFi..
1
Vote
Room Tips
"3 options for afternoon tea. Plenty of food and drink for 3 of us"
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"Request a room overlooking pool areas - not Seaworld Drive frontage."
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"If you can afford it well worth it"
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"We had the lagoon view room which was lovely with a view of the pool."
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