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Palazzo Versace

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Traveller (1480)
Room & Suite (577)
Dining (214)
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Overview
  • Excellent53%
  • Very good21%
  • Average12%
  • Poor7%
  • Terrible7%
Travellers talk about
“high tea”(144 reviews)
“il barocco”(60 reviews)
“le jardin”(59 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,162)
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2,087 results
Traveller rating
1,062
449
270
155
151
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1,062
449
270
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151
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All reviewshigh teail baroccole jardinsuperior suitevie restaurantthe gold coastturn down servicelagoon suiteseafood buffetbeautiful hotelmarina mirageoil burnerpool areapool staffspa bathlittle thingsacross the road
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521 - 525 of 2,087 reviews
Reviewed 19 September 2016

Unfortunately our stay had quite a few hiccups. It was to be a very special weekend for our daughters Bridal Shower weekend and we were really looking forward to our stay at Versace. We had booked a room with 2 double beds initially. Then we...More

Thank Donna1963
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 24 September 2016

Dear Donna1963, Thank you for taking the time to provide feedback in the form of a TripAdvisor Review as well as a Guest Comment Card after your departure from the hotel. I have taken the opportunity to connect with you via your email should you...More

Reviewed 18 September 2016

Where do I start? Booked a table at Vie restaurant for lunch for a group of 20 to celebrate our elopement. They had 2 staff members on and obviously only one chief. Our lunch took 3 and half hours, this is no exaggeration, every meal...More

1  Thank Ian G
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 24 September 2016

Dear Ian G, Thank you for taking the time to provide a review on your recent experience at Palazzo Versace Gold Coast. Upon reading your review, I was disappointed to learn of your comments in relation to the level of service that you received during...More

Reviewed 17 September 2016 via mobile

OMG. Fantastic Hotel. I stayed for 2 nights in the hotel. Whilst I was there I had a baby shower for my daughter. 30 of us had afternoon tea in the dinning area. The food, cakes etc were all fresh and delicious. The service was...More

1  Thank Wendy196263
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 18 September 2016

Dear Wendy196263, Thank you for taking the time to provide such a glowing review on your recent experience at Palazzo Versace Gold Coast. Our team strive to create bespoke experiences that make special occasions extraordinary, and I am delighted that we provided you and your...More

Reviewed 17 September 2016 via mobile

Went with two of my kids for my surprise 60th birthday dinner food was very good and fresh the waiter was very friendly and helpful he took a few very nice photo for us will be back will be back with all my family for...More

Thank Maria E
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 18 September 2016

Dear Maria E, Thank you for your review. It is a delight to learn you enjoyed your surprise 60th birthday dinner! We look forward to welcoming you back for Christmas. Warm regards, Brianna Pearson Guest Relations Manager

Reviewed 16 September 2016

Went to Palazzo Versace for their famed high tea. Unfortunately the place is a massive let down. Don't get me wrong from the time you drive in the building wow's you with its presence and the interior is even more flashier. However, the biggest let...More

Thank chrsia
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 18 September 2016

Dear chrsia, I am truly disappointed that we did not manage to meet your expectations during your High Tea experience with us at Palazzo Versace Gold Coast. Please rest assured that I have spoken to the Food and Beverage Manager and asked him to follow...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$272 - US$948 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$272 - US$948 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1480)
Room & Suite (577)
Dining (214)
Pool & Beach (212)
Amenities (24)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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Langford60
13 April 2018|
Answer
Response from Hari_Varier | Property representative |
Pool is open from Sunrise to Sunset. A fantastic team serves food& beverage from 9am to 5pm.
0
Votes
Langford60
13 April 2018|
AnswerShow all 2 answers
Response from Timothy D | Reviewed this property |
Yes I recall 8:00pm although the pool is not heated so outside of the summer months it may be a bit cool for swimming after the sun loses its intensity in the later afternoon.
0
Votes
miricodd1
10 January 2018|
AnswerShow all 8 answers
Response from hiddi57 | Reviewed this property |
We had free WiFi.. Also the hotel is currently advertising free WiFi..
1
Vote
Room Tips
"3 options for afternoon tea. Plenty of food and drink for 3 of us"
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"Request a room overlooking pool areas - not Seaworld Drive frontage."
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"If you can afford it well worth it"
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"We had the lagoon view room which was lovely with a view of the pool."
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