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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Unfortunately our stay had quite a few hiccups.
It was to be a very special weekend for our daughters Bridal Shower weekend and we were really looking forward to our stay at Versace.
We had booked a room with 2 double beds initially. Then we...More
Thank Donna1963
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 24 September 2016
Dear Donna1963,
Thank you for taking the time to provide feedback in the form of a TripAdvisor Review as well as a Guest Comment Card after your departure from the hotel.
I have taken the opportunity to connect with you via your email should you...More
Where do I start? Booked a table at Vie restaurant for lunch for a group of 20 to celebrate our elopement. They had 2 staff members on and obviously only one chief. Our lunch took 3 and half hours, this is no exaggeration, every meal...More
1 Thank Ian G
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 24 September 2016
Dear Ian G,
Thank you for taking the time to provide a review on your recent experience at Palazzo Versace Gold Coast.
Upon reading your review, I was disappointed to learn of your comments in relation to the level of service that you received during...More
OMG. Fantastic Hotel. I stayed for 2 nights in the hotel. Whilst I was there I had a baby shower for my daughter. 30 of us had afternoon tea in the dinning area. The food, cakes etc were all fresh and delicious. The service was...More
1 Thank Wendy196263
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 18 September 2016
Dear Wendy196263,
Thank you for taking the time to provide such a glowing review on your recent experience at Palazzo Versace Gold Coast.
Our team strive to create bespoke experiences that make special occasions extraordinary, and I am delighted that we provided you and your...More
Went with two of my kids for my surprise 60th birthday dinner food was very good and fresh the waiter was very friendly and helpful he took a few very nice photo for us will be back will be back with all my family for...More
Thank Maria E
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 18 September 2016
Dear Maria E,
Thank you for your review. It is a delight to learn you enjoyed your surprise 60th birthday dinner! We look forward to welcoming you back for Christmas.
Warm regards,
Brianna Pearson
Guest Relations Manager
Went to Palazzo Versace for their famed high tea. Unfortunately the place is a massive let down. Don't get me wrong from the time you drive in the building wow's you with its presence and the interior is even more flashier.
However, the biggest let...More
Thank chrsia
Response from PVGuestRelations, Guest Relations Manager at Palazzo VersaceResponded 18 September 2016
Dear chrsia,
I am truly disappointed that we did not manage to meet your expectations during your High Tea experience with us at Palazzo Versace Gold Coast.
Please rest assured that I have spoken to the Food and Beverage Manager and asked him to follow...More
Response from Timothy D | Reviewed this property |
Yes I recall 8:00pm although the pool is not heated so outside of the summer months it may be a bit cool for swimming after the sun loses its intensity in the later afternoon.