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Galaxy Hotel, BW Premier Collection

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Traveller (403)
Room & Suite (361)
Pool & Beach (113)
Overview
  • Excellent34%
  • Very good43%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (373)
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248 results
Traveller rating
81
96
48
16
7
Traveller type
Time of year
LanguageEnglish
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81
96
48
16
7
Show reviews that mention
All reviewsrooftop bartowels changed twice a dayon arrivalbig bathroomstar hotelcakes and biscuitsmini barpool towelsmost nightsmeal timesevery nightgorgeous hotelnuggetssandy beachpay euroskids pooltransfer coach
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1 - 5 of 248 reviews
Reviewed 2 days ago

I think the 3 stars I'm giving the hotel are mostly related to the value for money it provides and to the fact that it could be great but for several compelling reasons it's not. I’ll start with what we liked about the hotel: 1....More

1  Thank Raluca D
Response from ZantePark R, Operations Manager at Galaxy Hotel, BW Premier CollectionResponded yesterday

Dear Guest we thank you for your valuable feedback. We were very glad to read that you enjoyed our beach and shallow waters for your family vacation. However, your overall impression and experience is not what we would have wanted for you to be left...More

Reviewed 3 days ago

The hotel was clean, we've booked a superior suite and was very spacious. The beach and the water were nice, too. The pool was small. Although we've bought all inclusive, the sunbeds and umbrellas wasn't included, the safe was also by charge. The meals were...More

1  Thank Rocsana M
Response from ZantePark R, Operations Manager at Galaxy Hotel, BW Premier CollectionResponded 2 days ago

Dear Rocsana M, Thank you for staying at the Galaxy Beach Resort and for sharing your experience with other travelers. We were pleased to read you liked the size of the room as well as the beach front. We were sorry to hear that you...More

Reviewed 1 week ago via mobile

We stayed here as a group made of 4 couples. Ages ranging from 20-45. At first we pulled outside the hotel and thought something had been mixed up as it looked nothing like the brochure. We then had a bad attitude from reception as one...More

Thank nikk600
Response from ZantePark R, Operations Manager at Galaxy Hotel, BW Premier CollectionResponded 2 days ago

Dear Nikk600, Thank you for posting this review. We are very concerned to read that you seem so disappointed by your choice to stay with us and especially of the fact that our international buffet options were not to your standards. We apologise and regret...More

A TripAdvisor Member
1410
Reviewed 1 week ago via mobile

Nice hotel, rooms ok, bathroom very small. Shower cubicle was very small it was difficult to turn around in it. Clean hotel but the all inclusive food not very good. Seemed like leftovers were used Regularly for the next days meals. Not alot of choice...More

Thank A TripAdvisor Member
Response from ZantePark R, Operations Manager at Galaxy Hotel, BW Premier CollectionResponded 1 week ago

Dear Guest, Thank you for sharing your comments on Tripadvisor. We are distressed to read that you disliked the food and our staff and it is really rare for our staff to be called miserable. We apologize that you felt this was the case. We...More

Reviewed 3 weeks ago via mobile

the hotel is not 5 stars, it gives it a maximum of 3 stars because it is small, the dining room is small and not all people eat, the sunbeds pay 3 euro per day per person, the coffee at the bar is paid, the...More

Thank Tiriboi C
Response from ZantePark R, Operations Manager at Galaxy Hotel, BW Premier CollectionResponded 2 weeks ago

Dear Tiriboi C, Thank you for posting a review about your stay at the Galaxy Beach Resort. We regret the fact that you did not enjoy your holidays in Zakynthos and Hotel Galaxy. We want you to know that we will examine your review and...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Free Parking
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$125 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Laganas
#4 On the Beach Hotel in Laganas
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Laganas
#4 On the Beach Hotel in Laganas
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (403)
Room & Suite (361)
Pool & Beach (113)
Dining (88)
Amenities (15)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Tiriboi C
19 June 2018|
AnswerShow all 2 answers
Response from John_w_92203 | Reviewed this property |
We had a car for the duration of our stay and had no problem parking outside the hotel
0
Votes
UkMexicolover
3 May 2018|
AnswerShow all 2 answers
Response from Alex35 | Reviewed this property |
Hi, as far as I remember the rooms usually face the grounds between the hotel buildings, due to the set up of the hotel (vertical to the beach). so no stunning views. I think executive family rooms are building closer to... More
1
Vote
Google Translation
Room Tips
"Superior suite was great, large terrace, large rooms"
Read review
"Definitely pay for an upgraded sea view room, unless you want to stare out onto another balcony opposite you."
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"Would not choose a room at the ground floor - you can see people walking by."
Read review
"upgrade to superior sea view...its worth it"
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