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The Star Grand at The Star Gold Coast

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Room & Suite (381)
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Overview
Hotel website
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Cnr Gold Coast Highway & TE Peters Drive, Broadbeach, Gold Coast, Queensland 4218 Australia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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118 results
Traveller rating
65
38
9
4
2
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Time of year
LanguageEnglish
65
38
9
4
2
Show reviews that mention
All reviews food fantasy garden kitchen casino downstairs l occitane g cafe hotel attached cucina vivo pool bar quick getaway choice of restaurants commonwealth games beautiful room buffet breakfast bed was very comfortable a lovely stay the ground floor two nights
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1 - 5 of 118 reviews
Reviewed 3 days ago

Great location in the heart of Broadbeach, easy walking distance to the convention centre, shops and restaurants, the beach and Pacific Fair shopping centre. Staff helpful, check in quick and easy. Rooms comfortable and modern, bathroom small, stayed in a twin room - beds quite...More

Thank Melanie M
Response from Luke F, Front Office Manager at The Star Grand at The Star Gold CoastResponded today

Dear Melanie M, Thank you for taking time to review your stay with us. I am happy to hear you enjoyed your visit and got to experience the many things we have on offer. It was a pleasure having you here and we look forward...More

Hotel's Favourite
Reviewed 1 April 2018 via mobile

My husband and i stayed the night here for our 8year wedding anniversary. We checked in and it was done promptly and with a smile and friendly chat. We went up to our room which was lovely. It was clean, spacious the bed was nice...More

2  Thank heatam
Response from Luke F, Front Office Manager at The Star Grand at The Star Gold CoastResponded 4 April 2018

Dear heatam, Thank you for taking time to review your recent visit and choosing The Star Grand to help celebrate your special occasion. I am glad to hear we were able to ensure you thoroughly enjoyed your stay with us and enjoyed our special gift....More

Reviewed 2 weeks ago

Stayed for 5 nights, Location was great but I didn't get the quality sleep I expected during my stay. First of all the air con was super loud, I tried turning on low or auto but it will just keep blasting every 20-30mins which keeps...More

Thank cocologo2016
Response from Trent M, Manager at The Star Grand at The Star Gold CoastResponded 1 week ago

Dear cocologo2016 Thanks so much for your recent feedback from your stay at The Star Grand. I'm sorry to hear you had ongoing issues with your air-conditioning while in house, did you advise Housekeeping or Hotel regarding this issue ? At The Star we do...More

Reviewed 2 weeks ago

We (family of 4) came early at 12pm having checked out of another hotel and room wasn't ready. The receptionist said that she would SMS us once it is ready. Inquire whether we could use the pool while waiting for the room and was accommodated....More

Thank Fanny R
Response from Trent M, Manager at The Star Grand at The Star Gold CoastResponded 2 weeks ago

Dear Fanny R Thanks so much for your recent feedback. It sounds like you and your family made the most of your time here at The Star Grand by enjoying several of our facilities. The Pool area has been expanded in the last 12 months...More

Reviewed 2 weeks ago

With a great deal of choice on the Coast to stay one night, thought we would give the Star a go. There are some bright spots, welcome and departure from Concierge and front desk pretty impressive. We decided we would stay in for a meal....More

Thank Brendan L
Response from Trent M, Manager at The Star Grand at The Star Gold CoastResponded 2 weeks ago

Dear Brendan L Thanks so much for your recent review while staying at The Star Grand. I'm sorry to hear that you had a poor experience while trying to make a reservation at Kiyomi, I will be sure to pass on your feedback to the...More

View more reviews
About
Description
Freshly renovated and ideally situated on Broadbeach Island, this slice of paradise is the perfect place to combine relaxation and free-spirited fun. 596 luxurious rooms, enjoy sweeping coastal and hinterland More views and kick back poolside. With award winning restaurants, a 24 hour casino and our Event Centre all within arm's reach, you have all the ingredients for a memorable stay - whether it's for business, pleasure, or a bit of both. Kindly note: The Star Grand is undergoing redevelopment works continuing to redefine luxury & bring new exciting Food & Beverage venues to the Gold Coast. Continuing with the successful opening of the Darling- works on a new Hotel Tower & Star Residences commences August 2018 ongoing. During this time, the hotel will make every effort to minimize noise and disturbance to our guests. We apologise for any inconvenience during these exciting times and appreciate your understanding as we work to create a luxurious new resort experience for you to enjoy. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
595
Price range
US$154 - US$450 (Based on Average Rates for a Standard Room)
Formerly known as
The Star Gold Coast
Also Known As
Jupiters Hotel And Casino Gold Coast
,
Conrad Hotel Jupiters
,
Conrad Broadbeach
,
Conrad Jupiters
,
Broadbeach Conrad
,
The Star Grand At The Star Gold Coast Broadbeach, Australia
Location
Australia > Queensland > Gold Coast > Broadbeach
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
595
Price range
US$154 - US$450 (Based on Average Rates for a Standard Room)
Formerly known as
The Star Gold Coast
Also Known As
Jupiters Hotel And Casino Gold Coast
,
Conrad Hotel Jupiters
,
Conrad Broadbeach
,
Conrad Jupiters
,
Broadbeach Conrad
,
The Star Grand At The Star Gold Coast Broadbeach, Australia
Location
Australia > Queensland > Gold Coast > Broadbeach
Photos
Traveller (91)
Room & Suite (381)
Dining (167)
Pool & Beach (39)
Amenities (59)
Business Centre & Event Rooms (17)
Nearby
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Aruba Surf Resort
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Sofitel Gold Coast Broadbeach
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Nearby RestaurantsSee all 307 nearby restaurants
Nineteen at The Star
43 reviews
.09 km away
Ten Japanese Restaurant
240 reviews
.25 km away
Kiyomi
275 reviews
.06 km away
Hideaway Kitchen and Bar
283 reviews
.26 km away
Nearby AttractionsSee all 52 nearby attractions
G:link
1,912 reviews
.43 km away
Pacific Fair Shopping Centre
2,690 reviews
.46 km away
Gold Coast Convention and Exhibition Centre
361 reviews
.50 km away
The Star Gold Coast Casino
1,751 reviews
.04 km away
Questions & Answers
Ask a question
Ben H
28 August 2018|
AnswerShow all 10 answers
Response from KristyT380 | Property representative |
Hi Ben H, The Star Grand Hotel has an exclusive hotel pool area, however there is a new roof top bar called Nineteen which has a pool located there. It is best in the afternoon for sunset drinks so you get views of the Gold... More
0
Votes
Brendan G
24 July 2018|
AnswerShow all 10 answers
Response from Shaun T | Reviewed this property |
Can def request one with a great view
1
Vote
Timyka H
7 June 2018|
AnswerShow all 7 answers
Response from Trent M | Property representative |
Good Evening Timyka Yes there is Iron's in the room & Ironing Board. Kind Regards The Star Gold Coast
1
Vote
Room Tips
"get views of surfers skyline"
amandaj812
10 Sep 2018
Read review
"Level 15 great views over hinterland/river room 1502, Park on level 3 not level 4"
AndrewM742
9 Sep 2018
Read review
"we had a corner suite very nice with a view of the river, no more views of the ocean as the new Darling..."
sb1355
12 Jul 2018
Read review
"Mountain side so lovely & quite"
489jeans
15 Jun 2018
Read review
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