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The Star Grand at The Star Gold Coast

Traveller (116)
360
Panoramas (17)
Video
Certificate of Excellence
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (168)
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162 results
Traveller rating
81
53
12
8
8
Traveller type
Time of year
LanguageEnglish
81
53
12
8
8
Show reviews that mention
All reviews the executive lounge food fantasy garden kitchen l occitane atrium bar mei wei casino area g cafe hotel attached cucina vivo corner balcony room quick getaway darling hotel quality amenities undergoing renovations nice toiletries rooms are amazing
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1 - 5 of 162 reviews
Reviewed yesterday

After the Food Fantasy Buffet closed for renovations for months it was expected for the new buffet restaurant to be wonderful with a WOW factor!!! What went wrong !!! Managerment decided that more bums on seats an extra 100 was more important than the food...More

Date of stay: January 2019
Thank Passwo01
Reviewed 3 days ago

My husband and I liked the look of this beautiful apparently 5* hotel so booked in for New Year at nearly 1000 dollars! We expected it to be really special. It started well when a lovely gentleman greeted us and took our bags. This gave...More

Date of stay: December 2018
Thank Aus12310
Response from WayneW2078, Hotel Assistant Manager at The Star Grand at The Star Gold CoastResponded 2 days ago

I am sorry to hear that your experience at the Star was not as you expected. The Star Grand is one part of the Star Gold Coast which is an integrated resort, offering a variety of entertainment, dining and accommodation choices, as such is open...More

Reviewed 3 days ago

We've visited here in the past but this was our first stay. I thought it odd that reception was a fair distance and up a level from the entrance. Bit awkward really. Minor glitch when we checked in at 2:30pm, our room was not ready....More

Date of stay: January 2019
Thank Garry J
Response from WayneW2078, Hotel Assistant Manager at The Star Grand at The Star Gold CoastResponded 2 days ago

Thank you Garry for reviewing The Star Grand. I am sorry to hear your check in experience did not flow as expected however happy to hear you did enjoy the room and all the modern conveniences built in to it. Hope to see you again.

Reviewed 4 days ago via mobile

Recently stayed here for the first time. We only stayed for one night but after a few hours in the room we wished we could stay a few more nights. We were in a king suite in the 18th floor and honestly couldn't fault anything...More

Date of stay: January 2019
Thank 143timothyb
Response from WayneW2078, Hotel Assistant Manager at The Star Grand at The Star Gold CoastResponded 2 days ago

Thank you Timothy for reviewing your recent stay at The Star Grand. I am sorry to hear that your room service order was not as expected, this will be discussed with management. I am happy to hear that the staff in the Lounge and on...More

Reviewed 1 week ago

I couldn't fault the service from the concierge to the reception staff! We stayed just one night on our way to the airport. We had free breakfast but because we were leaving so early before breakfast opened we were given breakfast boxes to take with...More

Date of stay: January 2019
Thank Elaine P
Response from WayneW2078, Hotel Assistant Manager at The Star Grand at The Star Gold CoastResponded 4 days ago

Thank you Elaine for reviewing The Star. I am happy to hear your short stay with us was enjoyable. Hope to see you again in the future, maybe for a longer stay.

View more reviews
About
Description
Freshly renovated and ideally situated on Broadbeach Island, this slice of paradise is the perfect place to combine relaxation and free-spirited fun. 596 luxurious rooms, enjoy sweeping coastal and hinterland More views and kick back poolside. With award winning restaurants, a 24 hour casino and our Event Centre all within arm's reach, you have all the ingredients for a memorable stay - whether it's for business, pleasure, or a bit of both. Kindly note: The Star Grand is undergoing redevelopment works continuing to redefine luxury & bring new exciting Food & Beverage venues to the Gold Coast. Continuing with the successful opening of the Darling- works on a new Hotel Tower & Star Residences commences August 2018 ongoing. During this time, the hotel will make every effort to minimize noise and disturbance to our guests. We apologise for any inconvenience during these exciting times and appreciate your understanding as we work to create a luxurious new resort experience for you to enjoy. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
595
Price range
US$146 - US$333 (Based on Average Rates for a Standard Room)
Formerly known as
The Star Gold Coast
Also Known As
Jupiters Hotel And Casino Gold Coast
,
Conrad Hotel Jupiters
,
Conrad Broadbeach
,
Conrad Jupiters
,
Broadbeach Conrad
,
The Star Grand At The Star Gold Coast Broadbeach, Australia
Location
Australia > Queensland > Gold Coast > Broadbeach
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
595
Price range
US$146 - US$333 (Based on Average Rates for a Standard Room)
Formerly known as
The Star Gold Coast
Also Known As
Jupiters Hotel And Casino Gold Coast
,
Conrad Hotel Jupiters
,
Conrad Broadbeach
,
Conrad Jupiters
,
Broadbeach Conrad
,
The Star Grand At The Star Gold Coast Broadbeach, Australia
Location
Australia > Queensland > Gold Coast > Broadbeach
Photos
Traveller (116)
Room & Suite (346)
Dining (138)
Pool & Beach (32)
Amenities (59)
Business Centre & Event Rooms (9)
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Questions & Answers
Ask a question
Madeline O
9 November 2018|
AnswerShow all 4 answers
Response from L5176ZKianp | Reviewed this property |
Good question. I’m sure if supervised there would be no issues but if it’s a big issue I would ring and ask.
0
Votes
Ben H
28 August 2018|
AnswerShow all 10 answers
Response from KristyT380 | Property representative |
Hi Ben H, The Star Grand Hotel has an exclusive hotel pool area, however there is a new roof top bar called Nineteen which has a pool located there. It is best in the afternoon for sunset drinks so you get views of the Gold... More
0
Votes
527brendang
24 July 2018|
AnswerShow all 10 answers
Response from tuldge | Reviewed this property |
Can def request one with a great view
1
Vote
Room Tips
"Try and get a higher room, views are worth it."
533garryj
3 days ago
Read review
"Don't waste your time. Their rooms are tiny."
Foodguru888
2 weeks ago
Read review
"I actually prefer the mountain view rooms"
TackyMonster
4 weeks ago
Read review
"do not book looking at the darling as the noise from nineteen is annoying"
Misspiggy21
9 Dec 2018
Read review
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