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    San Mateo Apartments Gold Coast

    93 Old Burleigh Rd, Broadbeach, Gold Coast, Queensland 4218, Australia
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    US$148
    US$150
    Traveller (18)
    Room & Suite (11)
    Pool & Beach (3)
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    Overview

    • Excellent33%
    • Very good48%
    • Average5%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Parking
    Pool
    4 Star Hotel
    All hotel details
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    Portobello Resort Apartments
    50 reviews
    #25 of 36 Speciality lodging in Broadbeach
     
    Boulevard North Apartments
    135 reviews
    #23 of 36 Speciality lodging in Broadbeach
     
    Neptune Resort
    217 reviews
    #9 of 36 Speciality lodging in Broadbeach
     
    Santa Anne By the Sea
    151 reviews
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    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (60)
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    21 - 25 of 60 reviews

    Reviewed 7 December 2014

    Arrived and found our booking was not marked in until the next day. Gave us a penthouse (don't know about that) apartment for one night. Very unclean, broken leg on chair, toilet seat broken benches had streak marks all over them, sink had grime in...More

    1  Thank annierose112
    Response from SanMateoGC, Manager at San Mateo Apartments Gold Coast

    Thank you for your review and feedback. Since your stay with us several new procedures have been put in place to ensure this doesn't happen again. This includes a new housekeeping and maintenance team. The new team is fantastic and we are seeing amazing results....More

    Reviewed 20 October 2014

    We stayed in a 1 bedroom apartment for just over a week and found it very comfortable. It was very quiet, we had a partial sea view from our balcony and the beach was only a block away. The apartment had everything we needed, including...More

    1  Thank explorer255315
    Response from Jangle1, Front Office Manager at San Mateo Apartments Gold Coast

    Thank you for taking the time to give us a review. We appreciate all feedback and do try to take it all on board. Yes, each apartment is individually owned and therefore each one is furnished differently, so yes, generally it is "first in, first...More

    Reviewed 15 October 2014

    We stayed here for two weeks in August we are a senior couple and really enjoyed our stay the grounds and pool were well looked after by Jim and although this is not a luxury apartment block our unit had everything we needed and it...More

    1  Thank BMR18
    Response from Jangle1, Front Office Manager at San Mateo Apartments Gold Coast

    Thank you for your great review! We really appreciate you taking the time to do a review for us, it is such great advertising for us. :) It is always nice to hear that we are meeting our guests expectations, we do try our best...More

    Reviewed 9 October 2014

    Advertised as a 4 star luxury apartment hotel!! My assessment 2 stars only. Unattended reception; keys left in secure box. No additional linen for my colleague for his bed. No fan in internal bathroom. Some lights not functioning. AC remote batteries dead (replaced with my...More

    2  Thank Marek R
    Response from SanMateoGC, Manager at San Mateo Apartments Gold Coast

    Thank you for your review and feedback. It is extremely disappointing to us that you did not enjoy your stay here at San Mateo. If there is anything we can do to set this right, please contact us on +61 7 55 601 444

    Reviewed 30 July 2014 via mobile

    Good location across road from beach, 10min walk to broadbeach mall (15min with kids). We were on the 7th floor and the 2 bedroom apartment was very spacious for a family of 5. Pool and spa were great. Would thoroughly recommend this apartment

    1  Thank Bainygirl
    Response from SanMateoGC, Guest Relations Manager at San Mateo Apartments Gold Coast

    WOW thanks for the great review. We really appreciate this positive feedback, we get a real kick out of hearing people enjoying their stay. We hope that you will choose San Mateo on Broadbeach for future accommodation needs.

    Portobello Resort Apartments
    50 reviews
    #25 of 36 Speciality lodging in Broadbeach
     
    Boulevard North Apartments
    135 reviews
    #23 of 36 Speciality lodging in Broadbeach
     
    Neptune Resort
    217 reviews
    #9 of 36 Speciality lodging in Broadbeach
     
    Santa Anne By the Sea
    151 reviews
    #16 of 21 hotels in Broadbeach
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    Details
    • Price range
    • US$90 - US$179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette
    Photos
    Traveller (18)
    Room & Suite (11)
    Pool & Beach (3)
    Hotel & Grounds (24)
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    Questions & AnswersAsk a question
    Tahls101
    Can I, being 17 years old, book through this hotel and stay with my other 17 year old friend? or can someone over 18 book for us and we still stay there on our own? Please help, thankyou!
    23 November 2015|
    Answer
    Response from Graeme S | Reviewed this property |
    I don't know the answer to this, you would need to contact the hotel. Cheers
    0
    Votes
    Room Tips
    "Higher the better,east, or north facing if you like the sun."
    Read review
    "Great views from the higher rooms. Noise from the street is only noticeable when the balcony doors are open."
    Read review
    "Rooms at the front of the building have best views towards the ocean."
    Read review
    "We find the configuration of the rooms on the North East side to be better than the ones in the middle and..."
    Read review