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Mantra Sierra Grand

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747 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Gold Coast, Australia
Reviewed yesterday NEW

Accommodation great, service mediocre. Arrived a little early and apartment was not ready. Was told they would call but this didn't happen. Returned at 4 to check-in. We had six guests with only 5 dining chairs. Worst problem, cut short in the ensuite as NO toilet paper on rack or in any cupboards. Luckily, I could call a family member...

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Helpful?
Thank Ed E
Brisbane, Australia
Reviewed yesterday NEW

annoying having our group of 11 (3 rooms) split between levels. Did not expect this and was extremely inconvenient when trying to get the group together. Lifts took ages, not enough keys to access the same floor. Staff were friendly and helpful. Comfy bed to sleep in. Good views & location. Kitchen benches were still dirty from previous guests upon...

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Thank tanitalorettah
Melbourne, Australia
Reviewed 2 days ago NEW

Staff were friendly and very obliging. We had to wait quite a while for our room even well after guaranteed check in time but front desk were very apologetic and offered a late check out and wine and chocolates as compensation. Our apartment was spacious and great floor plan but needs a bit of a make over. Could have been...

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Thank Jenni R
Melbourne
Reviewed 2 days ago NEW

The room has not been cleaned at all. Bread crumbs in bed and on carpet. Bathrooms filthy . Mirrors and windows had kids dirty fingerprints running down them. TV broken. Kitchen had used, dirty cups just put back in cupboard! The list goes on.

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Thank johnwR7289OI
Toowoomba, Australia
Reviewed 3 days ago NEW

Really pleased with our stay. Staff are friendly with check in and out a breeze. We had a one bedroom unit and to our surprise, there was 2 bathrooms!! Such a great idea. Location is convenient to shopping across the road, dining and easy stroll to the beach. Hope to visit and stay again :)

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Thank 893claire
Adelaide, Australia
Reviewed 5 days ago NEW

We had the best holiday due to the willingness and ease of co-operation and friendliness from all staff we were involved with ,can't rate the experience highly enough , it's a credit to find people (even under a near full occupancy) manage all requests without fuss and very pleasant . the convenience of positioning to all things on the coast...

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Thank Z7547HYnicoles
Sydney, Australia
Reviewed 5 days ago NEW

great facilities, great pool , ever thing was just right but unfortunately the whole place does get consumed by the smell of Indian food on Friday and Saturday night due to the restaurant down below .

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Thank I6882MHphilipb
Sydney
Reviewed 5 days ago NEW

Great views, lots of space, very clean and great service. Stayed in the ocean room view which was beautiful. Also great service everything we asked for was given without question. Pool was very clean.

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Thank lanab381
Quirindi
Reviewed 6 days ago NEW

Great location. Some maintenance in rooms need attending too. Window seals in some windows need replacing in 2705. Public areas were very well maintained in a very busy period Staff were very friendly - no one specific sorry.

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Thank susannV4569WU
Auckland, New Zealand
Reviewed 1 week ago NEW

Very pleasant stay for 2 weeks at the Mantra Sierra Grand ( no hassles). The room was very clean and the site was very close to all amenities i.e the tram and pacific fair. The staff were very helpful.

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Helpful?
Thank Catherine H

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located just 250m from the beach, Mantra Sierra Grand offers modern and stylish One, Two and Three Bedroom Apartments all within walking distance of sidewalk cafes, superb restaurants, boutiques and specialty shops as well as Jupiter's Casino, Gold Coast Convention Centre and Pacific Fair. The resort offers one, two and three bedroom self-contained apartments all featuring contemporary furnishings, air conditioning, wireless internet access, full kitchen and laundry facilities. All boast wide balconies. Start the day with a sauna or spa. Swim some laps. Enjoy an al fresco breakfast. Relax in the in-house theatre. Arrange a few sets of tennis. Plan a poolside barbecue with your neighbours. Visit the patrolled surf beach waiting just a few minutes walk from your door or stroll to the sidewalk cafes and boutique shops of nearby Broadbeach. Later, dine out at one of the fine local restaurants, and try your luck at the Casino. The property offers a variety of facilities and services available to all guests including heated pools and spas, sauna, steam room, tennis court, fully equipped gym and in-house theatre. With a variety of accommodation options, numerous dining options, sun drenched beaches, boutique shopping and vibrant nightlife the resort is the perfect place for your next getaway. ... more   less 

Additional Information about Mantra Sierra Grand

Address: 22 Surf Parade, Broadbeach, Gold Coast, Queensland QLD 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: €102 - €416 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sierra Grand 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Mantra Sierra Grand Broadbeach, Gold Coast, Australia
Hotel Style:
#7 Luxury Hotel in Broadbeach
#10 Family Hotel in Broadbeach
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Sierra Grand staff and other travellers.
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Questions? Get answers from Mantra Sierra Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don’t want to be woken at 5am by the sun? Ask for a manager to help you obtain an apartment with bedrooms that have sun/heat block curtains”
 of 5 bubbles IanLindgren, 29 Dec 2016 | Read review
“go somewhere else”
 of 5 bubbles 271trent, 24 Dec 2016 | Read review
“Great View and wonderful security”
 of 5 bubbles 961leanneb, 20 Dec 2016 | Read review
“Book an Ocean View room to guarantee Ocean Views. Worth the additional cost!!!!”
 of 5 bubbles travelbugmurray, 15 Dec 2016 | Read review
“View are great - especially higher units and proximity to Pac Fair and Broadbeach”
 of 5 bubbles paulandrews2016, 14 Dec 2016 | Read review
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