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The Hermitage Hotel

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The Hermitage Hotel
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1,846 Reviews from our TripAdvisor Community

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Showing 1,614: English reviews
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Danbury, Connecticut
Reviewed 2 days ago NEW

My wife and I stayed there in February of this year. The place was very good but the views of Mt. Cook were spectacular. The room we had was clean, spacious and had a grand view of Mt. Cook. It may be the only place to stay that close to the mountain but well worth it. Food in the restaurants...

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Thank John N
Chicago, Illinois
Reviewed 2 days ago NEW

We just got back from New Zealand. The Hermitage was our last stop. Josh Friendly, the reservationist who secured our room months ago, was wonderful. He booked a room with a balcony and a full view of Mt. Cook. Beautiful. Hard to look away. The room was fine, a bit small,very much like the hotel rooms at U.S. National Parks....

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Thank Sharon B
Reviewed 3 days ago NEWvia mobile

We stayed on the top floor. The room was nice. Unbelievable views on a clear day. My only negative comment would be the Obvious lack of maintenance. For the premium price of over $400 a night for room only I would expect more. It is such a nice hotel, please management, review you maintenance before its to late. Things such...

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Thank Azornator
Houston, Texas
Reviewed 4 days ago NEWvia mobile

We visited in February, we were lucky enough to get Standard Mt Cook View room for two nights. We stayed at 7th floor, we enjoyed our view so much, special during sunset and sunrise period time. We enjoyed the location of hotel but didn't like not much choice of restaurant ( our first night arriving, the restaurant is full except...

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Thank Fei L
McKinney, Texas
Reviewed 4 days ago NEW

The allure is the breathtaking views of Mount Cook that are easy to see from the lobby, bar, restaurant and outside your room. The rooms were rather small and our view was of the parking lot. This was not an issue, since there is such easy access outside, but the rooms had no extra amenities or luggage racks. The sliding...

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Thank WendyHappiness1
Woodstock, New York
Reviewed 5 days ago NEW

In fairness to the hotel itself, we did not stay onsite. We were told about the Night Sky Stargazing activity that was held exclusively at the property. Unfortunately, this was such a disappointment. The representative welcoming the group must have been a last minute substitution. It was obvious that she had no experience and was extremely uncomfortable in addressing the...

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Thank helloadamweiss
A TripAdvisor Member
Level Contributor
29 reviews
7 hotel reviews
17 helpful votes
Reviewed 5 days ago NEWvia mobile

I stayed here 2 weeks ago and while the rooms are fairly standard with just the basics, you are paying for the incredible "eye candy" you see out every window! Rates are very expensive--but this is a hotel in a remote location that needs everything trucked in, so you can understand why. The lunch and dinner buffets have plenty of...

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Thank A TripAdvisor Member
Charlotte, North Carolina, USA
Reviewed 5 days ago NEW

Large hotel and very average from that perspective (impersonal, full of tourists, room nothing special..) EXCEPT for the view! I was on the 8th floor and was able to witness the sunrise over Aoraki Mt Cook.. Glorious! Breath taking! Only restaurants in the area are in this hotel (from what I could find) and on the pricey side..

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Thank bas0921
Cumbria England
Reviewed 6 days ago NEW

We were very lucky to have really good weather on the overnight we stayed at the Hermitage at Mount Cook. The views are stunning. The hotel is extremely posh and is described as the best in NZ because of the views but not all rooms have a view of the mountains – the more you pay the better the view!...

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Thank SootyCumbriaEngland
Booker Bay, Australia
Reviewed 1 week ago NEWvia mobile

We stayed at this hotel for one night and it was OK for that duration only. The hotel has a prime location with excellent mountain views. The reception area is attractive but interestingly the adjoining shop seemed to be a larger area than the entry reception. Does this tell you something? We stayed in the Mount Cook wing in a...

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Thank Ron T

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
From an intrepid journey through glacial valleys to a mouth-watering culinary dining adventure, The Hermitage Hotel is the perfect 'base camp' to discover your Peak Experience. Choose from premium hotel rooms, motel units or cozy chalets. Add world-class activities such as Glacier Explorers, Tasman Valley 4WD and Argo Tours, Big Sky Stargazing, Encounter Day Walks, scenic flights or the visual extravaganza of the Sir Edmund Hillary Alpine Centre and you have a unique, year-round alpine adventure perfect for the family holiday or your next romantic getaway. ... more   less 

Additional Information about The Hermitage Hotel

Address: 89 Terrace Road | Alpine Village, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu) 7999, New Zealand
Region: New Zealand > South Island > Canterbury Region > Mackenzie District > Aoraki Mount Cook National Park (Te Wahipounamu) > Mt. Cook Village
Price Range: €114 - €341 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Hermitage Hotel 4.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Hermitage Hotel Mt Cook Village
Hermitage New Zealand
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Questions & Answers

Here's what travellers have asked, with answers from The Hermitage Hotel staff and other travellers.
13 questions
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Bettendorf, Iowa, USA
over a year ago
Solana Beach, California
7 months ago
Orlando, Florida
7 months ago
Coolangatta, Australia
brisbane

See all questions (13)

Questions? Get answers from The Hermitage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sue if all the rooms face the mountain but certainly ask when booking. You will not be disappointed.”
 of 5 bubbles 386johnn, 27 Mar 2017 | Read review
“Ask for a mountain view”
 of 5 bubbles WendyHappiness1, 25 Mar 2017 | Read review
“higher the better for the view”
 of 5 bubbles SootyCumbriaEngland, 23 Mar 2017 | Read review
“The more you pay, the higher the room, the better the view”
 of 5 bubbles RickWorth, 20 Mar 2017 | Read review
“If you decide to stay get a room with a view its the only + point”
 of 5 bubbles thebarratt, 15 Mar 2017 | Read review
5 of 5