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Hotel Lowen

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Hotel Lowen
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145 Reviews from our TripAdvisor Community

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Showing 48: English reviews
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Zurich, Switzerland
Reviewed 4 weeks ago

Let's start with the positives - Hotel Lowe has good facilities catering to kids including play rooms, water play and swimming pool. The food is good and the rooms are alright too; functional but nothing to dance about. We have stayed at other Kinderhotels in Austria in the past so maybe we had high expectations, but this hotel missed the...

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Helpful?
Thank dadnew
LoeweBaer, Manager at Hotel Lowen, responded to this review

Dear family dadnew, thank you very much for your assessment. We are very sorry that we where not able to match your expectations. Since we are always sending in every single offer for our guests, what is excactly included in our prices, we are very sorry that you expected even more. Also we would like to share, that we are...

Paris, France
Reviewed 4 January 2017

Hotel and its services are just great. Great rooms, comfortable beds, spacious bathroom. Food is very tasty and children are happy with all the facilies available. I can recommend to families and to couples too.

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Helpful?
Thank Petra T
LoeweBaer, Manager at Hotel Lowen, responded to this review

Dear family Petra T, thank you very much for your great assessment and lovely words. We are happy, that you could enjoy your family holiday in Hotel Löwe und you enjoyed all of our hotel facilities. Nice to hear, that you and your family had a great time with us and we hope that we can welcome you again soon....

Braintree, United Kingdom
Reviewed 2 September 2016 via mobile

We thoroughly enjoyed our stay at the hotel. The staff were friendly and helpful, the food in the restaurant was excellent, everywhere was beautifully clean, and our children (aged 6 & 9) loved the pool and play areas and afternoon cake time! The hotel makes a big effort to make life easy for parents, and to keep children entertained. It...

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Helpful?
Thank Gernons
LoeweBaer, Manager at Hotel Lowen, responded to this review

Hello Family Gernons! Thank you very much for your nice report of your stay in our Hotel LÖWEN. We hope you will visit us again and wish you all the best till then. Kind regards Family Heymich and all the Löwen staff

Geneva, Switzerland
Reviewed 31 August 2016 via mobile

I'll keep this one short, because i agree with all the positive comments written by previous reviewers, bit i have two things i would add gor maybe some minor changes needed: 1 - A room service option would be a nice addition, or maybe a lunch option for 1-2 year old toddlers who are sleeping during the usual lunch hours...

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Helpful?
Thank MariusV81
LoeweBaer, Manager at Hotel Lowen, responded to this review

Hello Mister MariusV81! Thank your very much for your report about your stay in Hotel Löwen. We are very happy that you agree with the other positive comments and certainly will do our best to improve the two points you have mentioned - thank you that. Wish you and your family all the best and hope to see you again....

Wels, Austria
Reviewed 17 April 2016

Reception staff needs some upgrade to be more friendly - it was rather a cool greeting. Very practical car park underground with direct access to the hotel and elevators - easy to get your luggage and ski stuff into the hotel. Upon booking, they give you an access code, which allows you access to the car park and hotel. Large...

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Helpful?
Thank sauraumpfa
LoeweBaer, Manager at Hotel Lowen, responded to this review

Dear family Sauraumpfa, thank you very much for your assessment about you holiday week at Hotel Löwe. It is great to hear that you enjoyed your stay with us and we thank you for sharing your moments with us. Also we will share your poitive words with our staff members, they are always happy to hear that guests had a...

Cranbrook, United Kingdom
Reviewed 13 April 2016 via mobile

For kids this hotel is absolutely perfect complete with an indie and outdoor play area water park swimming pool and many other things too. It also has exceptional food and saunas. It is so good and I really really recommend it as a the hotel of choice in serfaus!

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Helpful?
Thank clown2999
LoeweBaer, Manager at Hotel Lowen, responded to this review

Dear family clown2999, thank you very much for your nice assessment. It is a pleasure for us to hear that you enjoyed your holiday in Hotel Löwe und you had a gread family week with us. We hope that we can welcome you again soon and wish you all the best until then! Family Heymich and the Löwe-Team

Reviewed 6 April 2016

As we are used to, an excellent stay at hotel Lowen in Serfaus. Very nice hotel, clean rooms, nice Spa facilities, excellent food and very friendly staff. We would not stay at another hotel !! Prereservation for next year already done, counting down .....

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Helpful?
Thank Jan D
LoeweBaer, Manager at Hotel Lowen, responded to this review

Dear family Jan D, thank you very much for your nice review and your positive words! We are happy that we could satisfy you again in our Hotel Löwen and you had a wonderfuly vacation. We are looking forward to welcome you again soon and wish you a good time until then! All the best, Family Heymich and the Löwen-Team.

Riga, Latvia
Reviewed 23 March 2016

6 stars out of 5 :)! I and my family (kids 4 and 6) we are second time in a row in this hotel and service what we got is an excellent. I am recommending to all families with kids stay in this hotel as you will get 5* class service, very good food and SPA and aqua park is...

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Helpful?
Thank Armands V
LoeweBaer, Manager at Hotel Lowen, responded to this review

Dear family Armands V, we thank you for your great assessment. It is wonderfull to hear that you had such a nice time in our Hotel Löwen again and would like to thank you for your time sharing your moments! We hope we can welcome you again in the upcoming season and wish you all the best until then. Family...

Rotterdam, The Netherlands
Reviewed 17 March 2016

Among the best pool for children ever seen (including all pools I've seen, not only in hotels). Best water slide ever ("Magic Eye") in Loewe hotel. Best Childcare facilities ever seen (including all daycares in our home city, not only in hotels) Excellent playground with slides and enormous "ball bath". Superb buffet (salads, cheese, children's dinner), supplemented by excellent 4+...

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Helpful?
Thank Rietveld88
LoeweBaer, Manager at Hotel Lowen, responded to this review

Dear family Rietveld88, wow, great to hear that you had such a wonderful time in Hotel Löwen! We thank you for your time writing and sharing your moments of your holiday with us. Great that especially our water areas and child care has satisfied you the most and you where happy with all of our attractions in the hotel. We...

Zurich, Switzerland
Reviewed 14 March 2016

Just visited hotel Löwen for the fourth time and this time took my parents (grandparents) who absolutely loved it. Standards never drop, tried two other kinderhotels in the past but Lowen always wins. Great service, food, location and facilities. Serfaus is probably the best all round ski resort for families, great for kids and definitely the number 1 summer alpine...

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Helpful?
2Thank jonclark2016
LoeweBaer, Manager at Hotel Lowen, responded to this review

Dear family jonclark2016, thank you for your wonderfull assessment! Great to hear that you had a nice stay in Hotel Löwen again and we could satisfy you again with our offers. We are happy to hear that you have visited us for the 4th time now and we are looking forward to welcome you again soon! All the best, Family...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Babysitting
  • Breakfast included

Additional Information about Hotel Lowen

Address: Untere Dorfstrasse 5, Serfaus 6534, Austria
Region: Austria > Austrian Alps > Tirol > Serfaus
Price Range: €219 - €471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lowen 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hotels Loewe & Baer Hotel Serfaus
Hotels Loewe And Baer
Hotel Loewe Baer
Hotel Style:
#4 Family Hotel in Serfaus
#6 Luxury Hotel in Serfaus
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Questions & Answers

Questions? Get answers from Hotel Lowen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“winter holidays i would chose a room with afternoon sun.”
 of 5 bubbles sauraumpfa, 16 Apr 2016 | Read review
“from family rooms to luxury rooms, they have it all”
 of 5 bubbles jandU165GR, 6 Apr 2016 | Read review
“Baghira suit is very big and suitable for 2 child and 2 adults”
 of 5 bubbles 86armandsv, 23 Mar 2016 | Read review
“All rooms are clean, tidy and a high standard. Let your budget decide.”
 of 5 bubbles jonclark2016, 14 Mar 2016 | Read review
“Make sure you check whether the room is renovated / south side with balcony are sunnier”
 of 5 bubbles foodbliss2014, 13 Sep 2015 | Read review
5 of 5