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Copthorne Hotel & Resort Solway Park, Wairarapa

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Copthorne Hotel & Resort Solway Park, Wairarapa
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303 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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Reviewed 2 days ago NEWvia mobile

Great value for money. Nice modernised set-up within an older complex. Has had good investment. Clean, smart rooms looking towards a cool looking pool. Amazing (but pricey) restaurant and bar. Would definitely stay again

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Helpful?
Thank Dion M
Reviewed 2 weeks ago via mobile

Could do with a little bit of spruce up but for an overnight stay it's good. The indoor pool was lovely to have a swim in after a long day at harvest. Sound proofing between rooms could be improved specially with noisy neighbours

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Helpful?
Thank Lucinda J
SolwayPark, Front Office Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you Lucinda for taking the time to write a review. We very much appreciate your comments regarding your stay at our hotel. We do hope to welcome you back to the hotel in the near future.

Reviewed 2 weeks ago

First time,one night stay mid February. Staff friendly enough and hotel has lots of amenities. Restaurant service very poor,group I was with had a long drawn out dinner experience in a half full restaurant. Efficient check in & out procedure.

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Helpful?
Thank Graeme D
SolwayPark, Front Office Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you for the review Graeme, we are so glad you enjoyed your stay and our staff were attentive. We look forward to welcoming you back to the hotel in the future. The restaurant is truly wonderful so we hope your next experience is better than the last.

Devonport, Australia
Reviewed 3 weeks ago via mobile

Relatively good value for money accommodation , albeit fairly dated rooms. However rooms are clean and quiet. The meal at The Grill Restaurant made up for this with very tasty food and excellent service.

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Helpful?
Thank DaveFromDevonport
SolwayPark, Reception Team Leader at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

We very much appreciate your comments regarding your stay at our hotel and I'm pleased to hear our staff at The Grill made such a positive impact for you. I will be sure to pass on your wonderful comments to our team. We look forward to welcoming you back to our hotel in the future.

Launceston, Australia
Reviewed 3 weeks ago

Brilliant property and we loved how we could park outside our room, yet the other end of our room had access to the hall that took us straight to reception, the bar and the dining room. We had 3 nights here, and ate in the dining room twice (superb steaks) and had lunch in the bar (cheese platter) on the...

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1Thank Ranipuss
SolwayPark, Reception Team Leader at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you for the superb review, we are so pleased to hear you enjoyed your stay and had a chance to try out our restaurant The Grill. We look forward to welcoming you back to our hotel in the near future.

Auckland
Reviewed 18 February 2017

Room had everything we needed for our one-night stay with two young kids. Staff were super friendly and helpful. I left my IPhone charger at home and they were able to lend me one. We came for Wings over Wairarapa which was cancelled owing to torrential rain. The hotel reduced our rate from $297 to $147. Impressed that they did...

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Helpful?
Thank Kiwigirl8
SolwayPark, Reception Team Leader at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

We very much appreciate your comments regarding your stay at our hotel and I'm pleased to hear our staff made such a positive impact for you. We are thrilled your family had a blast at the indoor pool & spa. We look forward to welcoming you back to our hotel again in the future.

Auckland
Reviewed 14 February 2017

Stayed for a night for work. Arrived in the evening and left in the morning so can't say too much. The hotel itself is old and a bit tired, but kept clean. Rooms and decor need a refurbishment, but in saying that everything was there - minibar, amenities (including plenty of bathrooms things), blackout curtains, TV, comfortable bed and usable...

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Helpful?
Thank HarryJM88
SolwayPark, Reception Team Leader at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you for taking the time to write a review Harry. Our housekeepers work hard to ensure our hotel is kept to the highest standards so we appreciate your great feedback there. We do hope to welcome you back in the future, next time hopefully you can try out our restaurant The Grill.

Auckland, New Zealand
Reviewed 13 February 2017 via mobile

Low expectations, but this venue was exceptional for catering for 300 or so people. Here with my husband for one night only, part of a weeks cycling event. Excellent spacious, modern room. Beautiful bathroom. Everything spotless and extremely comfortable. Excellent parking and grounds.

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Thank 699meredith
SolwayPark, Reception Team Leader at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you kindly for taking the time to write a review. We really appreciate your feedback and are thrilled to hear your impressed review of our catering team. Its wonderful that you had a comfortable enjoyable stay and we hope to welcome you back in the near future.

Auckland, New Zealand
Reviewed 1 February 2017

As an older establishment it's basically a motel that's been done up a little. The room I had was a typical 70's motel room that was slightly modernised but with very uncomfortable beds. Never got to try the restaurant as it was fully booked and didn't make space for in house guests.

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Helpful?
Thank Falcogeorge
SolwayPark, Sales & Marketing Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hi George, Thank you so much for taking the time to put a review on TripAdvisor. We are sorry to hear you did not have a great experience with us. We have great news to share that in this year we will start refurbish all the rooms and replace all the beds as well. Regarding the Grill being closed unfortunately...

Reviewed 28 January 2017

Copthorne hotels used to be good once but no longer. This is by no means the first bad review I have had to post about them but unfortunately we were stuck with this hotel on a tour of New Zealand. The evening meal was very poor, hardly any choice of starters, the roast beef was tough as old boots and...

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Helpful?
2Thank Paul R
SolwayPark, Sales & Marketing Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hi Paul, Thank you so much for taking the time to put a review on TripAdvisor. We are sorry to hear you did not have a great experience with us. Management had this discussion and we have also spoken to the wider team regarding some of the issues and we will make sure this does not happen in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Copthorne Hotel & Resort Solway Park now holds a 4 Star Plus Qualmark rating and EnviroGold. Located in the heart of an internationally acclaimed wine region, the resort is set in 10 hectares of landscaped grounds & native bush on the outskirts of Masterton, Wairarapa's largest town. Nearby attractions include vineyards, Tui Brewery, Vintage Aviator Collection & PMB National Wildlife Centre. ... more   less 

Additional Information about Copthorne Hotel & Resort Solway Park, Wairarapa

Address: 230 High Street, Masterton 5840, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wairarapa > Masterton
Price Range: €81 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Copthorne Hotel & Resort Solway Park, Wairarapa 4.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Copthorne Hotel And Resort Solway Park, Wairarapa
Copthorne Hotel Masterton
Masterton Solway Park
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel & Resort Solway Park, Wairarapa staff and other travellers.
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Questions? Get answers from Copthorne Hotel & Resort Solway Park, Wairarapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early online”
 of 5 bubbles bakoRotorua, 5 Jan 2017 | Read review
“If you want value for money don't chose this hotel”
 of 5 bubbles jenrusty2016, 30 Dec 2016 | Read review
“Back of resort ask for updated room”
 of 5 bubbles 63RobertM63, 6 Dec 2016 | Read review
“Recommend the Junior Suite (only $150 if you join the loyalty programme).”
 of 5 bubbles G1606YBtinas, 21 Sep 2016 | Read review
“Try to get a room that doesn't overlook the car psrk”
 of 5 bubbles Ronz142, 12 Sep 2016 | Read review
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