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Grand Mercure Puka Park Resort

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Grand Mercure Puka Park Resort
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632 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Level Contributor
4 reviews
Reviewed 3 days ago NEW via mobile

We stayed 2 weeks and had an absolutely wonderful, relaxing and memorable time staying in a Kauri Chalet at beautiful Puka Park Resort! The staff were so friendly, helpful and thoughtful in ensuring we had an amazing and fun time! Loved the chalet, resort and beaches nearby! Thank you so much to the Puka Park Resort team! Have and will... More 

Helpful?
Thank Andrewbecstar
Melbourne, Australia
1 review
Reviewed 4 days ago NEW

Staying here as part of an overall tour of the North Island was a highlight! Loved the serenity of the rooms and the bush setting. Pool was unfortunately being worked on, however by the morning of our second day we forgot it was missing. Lauren at reception was also a highlight, very helpful, educated in Pauanui and always easy to... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank shanecook71
Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We traded our Starwood Princeville Ocean Resort Villa in Kaua'i for a week here It's ok but not nearly as nice as it could be. Hardly any closet ,drawer space, small room, no tub, lousy seating, poorly positioned tv for viewing, small kitchen area with not much in the way of dishes. Basically an upscale motel room, not a chalet... More 

Helpful?
Thank Dftucson
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Dftucson Thank you for taking the time to write a review of Puka Park Resort, Grand Mercure. I am very sorry you had not been made aware of the specifications of the rooms before booking. We supply all of our room information to all our partners including Interval International to share with there guests including rooms size, amenities and... More 

Sun Prairie, Wisconsin
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

We stayed one night in a tawa tree house unit at this hotel in November, 2016. The duplex unit was stunning with a deck and great views, and it was excellently equipped. Very quiet and secluded. However, the only free wifi service was in the hotel lobby quite a walk downhill from our unit. Also, parking was a long ways... More 

Helpful?
Thank Foreranger
Level Contributor
15 reviews
4 hotel reviews
Reviewed 4 weeks ago

The hotel is in an amazing location and just a short walk from the beach. There was a lovely view of nature from our private balcony and the room had wifi and Sky TV. I really enjoyed the heated tiles in the bathroom and the huge shower! It was quite a steep walk up a hill to our room but... More 

Helpful?
Thank Steph_AV123
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Steph_AV123 Thanks for sharing your great experience at Puka Park Resort with other potential travelers to Pauanui. We are very proud of our resort. We think its has an amazing natural feel and is a perfect location for a mini break. the heated tiles are a wonderful treat on a cold morning too! We hope to see you again... More 

Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

We truly loved our visit this time. Front of house was friendly, and welcoming. Ashwin was an excellent waiter, he was prompt taking our orders for drinks and delivering them. He was helpful and we had the best meal we have ever had at this restaurant. Beautifully cooked and presented. It feels like Niha has gone upmarket and we would... More 

Helpful?
Thank keriansav
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi keriansav I love hearing our guests talk about staff by name... Its tells me that our staff go the extra mile and make a human connection with people and that what this industry is all about. I will make sure i pass on your feedback to Ashwin and the team. We cant wait to welcome you and your business... More 

Warkworth, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The room was a really good size, I would recommend the larger Kauri room with the kitchen facilities, its worth the extra cost. Very peaceful in a beautiful native setting. Even though the weather wasn't so good, the weekend was amazing. Can highly recommend the restaurant, excellent quality

Helpful?
Thank Chelep1508
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Chelep1508 Thanks so much for the positive 5 star review! the Kauri rooms are fantastic if you want the kitchen. on your next visit ask us about the Toi Toi room. Its a larger one bedroom apartment which i'm sure you will just love if your staying a few extra days. Thank you for choosing Grand Mercure Puka Park... More 

Auckland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Celebrating our 43rd wedding anniversary. Very warm welcome on arrival. Loved the location and view from our chalet. Our feedback taken very well and we enjoyed our visit and hope to return again. We loved the facilities in the chalet especially waking up to the view from our bed and the lovely bath very relaxing. Hopefully next visit we will... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Hopkins73
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Mr and Mrs Hopkins It was a pleasure to have you share such a amazing anniversary with us. I was thrilled i got to meet you in Miha restaurant. Thank you for the kind review. Its always a pleasure getting such a great review from such seasoned travelers like yourselves. We hope to see you again very soon and... More 

Melbourne, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

Incredible spot and great accommodation. Ticked all the boxes it would have been good if we could have stayed longer. Bed room view aspect incredible. The view into the surrounds made this a must do destination. T v great all stations.

Helpful?
Thank Sue D
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Sue D Thank you so much for your kinds words about the Grand Mercure Puka Park resort. The vista from the bedroom balcony's are special... you feel like your in a personal cabin in the middle of the forest! in a way i guess we are but we have the benefit of a great restaurant and other amenities just... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Puka Park Resort is located at Pauanui Beach on the Coromandel Peninsula, 2 hours drive south east of Auckland. This luxurious, secluded hideaway features 48 chalets set in 10 hectares of native bushland, an award winning restaurant, guest lounge and sun decks with views overlooking Pauanui and the Pacific Ocean. Facilities include a tennis court, swimming pool and the nearby beach has 3km of golden sand and renowned for surfing. There are many bush tracks to explore and array of activities in the Coromandel region. A ferry service operates to nearby Tairua, home to cafes and art galleries. ... more   less 

Additional Information about Grand Mercure Puka Park Resort

Address: Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
Region: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Pauanui
Price Range: €151 - €271 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Puka Park Resort 4.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Grand Mercure Puka Park Hotel Pauanui
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Puka Park Resort staff and other travellers.
7 questions
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Questions? Get answers from Grand Mercure Puka Park Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room closer to the main building.”
 of 5 bubbles Foreranger, 18 Nov 2016 | Read review
“Kauri room with kitchen facilities”
 of 5 bubbles Chelep1508, 2 Nov 2016 | Read review
“There is a bit of a climb to the room but the staff will drop you”
 of 5 bubbles 383vinodk, 12 Oct 2016 | Read review
“Chose the lower regions closer to reception level if you don't like hills”
 of 5 bubbles 928annettef, 28 Sep 2016 | Read review
“If you don't like walking ask to be closer to the reception as the hotel grounds are quite steep”
 of 5 bubbles jenuq1, 22 Sep 2016 | Read review
5 of 5
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