Hotel Galileo Donovaly
Donovaly 196, Donovaly 976 39 Slovakia
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About
#2 of 3 small hotels in Donovaly
Location
Cleanliness
Service
Value
Hotel Galileo Donovaly is an excellent choice for travellers visiting Donovaly, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
Rooms at Hotel Galileo Donovaly provide a minibar, a seating area, and a desk, and guests can stay connected with free wifi.
In addition, while staying at Hotel Galileo Donovaly guests have access to 24 hour front desk, room service, and a sun terrace. You can also enjoy a hot tub and free breakfast. Need a place to park? Free parking is available at Hotel Galileo Donovaly.
During your visit, be sure to check out a popular Donovaly ribs restaurant such as Koliba Goral, which is a short distance from Hotel Galileo Donovaly.
If you are interested in exploring Donovaly, check out St. Anthony Padua Church in Donovaly (0.1 mi), which is a short walk from Hotel Galileo Donovaly.
Enjoy your stay in Donovaly!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Hiking
Ski school
Indoor play area for children
Car park
Wifi
Bar / lounge
Coffee shop
Restaurant
Kids' meals
Wine / champagne
Skiing
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Meeting rooms
Massage
Solarium
Steam room
Ski In / Ski Out
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
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Room features
Desk
Room service
Safe
Seating area
Telephone
Minibar
Bath / shower
Hair dryer
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Languages Spoken
English, Czech, Slovak
Location
55Somewhat walkable
Grade: 55 out of 100
13Restaurantswithin 10 km
7Attractionswithin 10 km
Donovaly 196, Donovaly 976 39 Slovakia
Name/address in local language
Getting there
Car HireSee all Donovaly car hire
68Reviews1Q+A5Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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After long day trip 15+ hours we met our hotel where we wanted to stay. We came in, told our reservation and the receptionist told me i have fake ID and called police on me, then police confirmed my identitity but they still did NOT approve my stay. Its rly unacceptable.
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our visit was in July and we stayed in a two bedroom apartment. the accommodation was clean very spacious and comfortable. It had plenty natural light from a large window over looking an open area where we parked our car. Good equipped kitchenette for basic cooking. A bit awkward access the apartment. From the reception you have to go down and up again flight of steps passing through the laundry area. The food and service at the restaurant was pleasant and reasonably priced. Very helpful staff at the reception. Special thanks to the receptionist who was duty on the 21st July Sunday morning. She was very helpful to advice places of interest and towns and villages to visit nearby. Unfortunately we misplaced a note we had to mention her name specifically. Always with a beautiful smile. Her home town is Banska Bystrica.…
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Date of stay: July 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very pleasant hotel , nice surrounding. Nature all around, so perfect for walks. Room was comfy, but during summer a missing air-conditioning may be a problem. Staff careful and attentive. Restauran also good, tasty meals.
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Date of stay: January 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Galileo_Donovaly, Manažér at Hotel Galileo Donovaly
Responded 17 Mar 2019
Dear Issabelle, thank you very much for your nice review, we will be glad to welcome you in our hotel again. Hotel Galileo Donovaly****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So when we got our food, most of the group got great food - BUT - the Ribeye Steaks where to say the least horrible! When whe talked to the waiters they just said nothing was wrong, we would not get another steaks, without saying we are sorry or let’s check whats wrong - even when you could smell how bad the mest had gone. After 35 min of waiting we got a RAW slice of meat - not medium nor medium rare for that matter - and had to fight the staff who where trying to charge us for the rotten meat as well as the ,,OK” one. Never ever again!
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Galileo_Donovaly, Manažér at Hotel Galileo Donovaly
Responded 5 Mar 2019
Dear guest, we appreciate and value all the opinions and reviews of our guests. We have no problem accepting criticism if it is justified. However we can not agree with your words, and need to say that your accusations are unacceptable. For our quality speaks our reputation among our guests and many excellent reviews of satisfied customers. We are proud that during the history of our restaurant we have won many satisfied customers and outstanding reputation far and wide. The profesionality and attitude of our employees is appreciated by many our regular guests and it is highly valued in many reviews. We appreciate the trust of our customers, we would never offer a poor quality meat to our clients, in no case rotten meat. We also reject your accusations about not helping and unwilling attitude. Your complaint have been taken seriously and solved by our emploeyees. Your complaint was solved on the spot with our chef, and waiters. All of them tasted the meat and did not found any problem with the steak, you was also showed the piece of meat from which your steak was prepared. The steak you got was of the same meat from which the chef prepared steaks for guests next to your table, in the same time. We asked them as well, steaks has been rated as delicious. Upon your complaint, you were prepared different kind of steak - the beef steak - that you consumed. The second steak was prepared for free, you have only been charged the original order. After your complaint about the price, you have been only charged the cheaper steak. Your original order - Rib Eye steak was probably not good choice for you, but it is not the reason for unjustified charges and attacks. The steak was prepared professionally from high quality, fresh meat. Our guests, their opinions and their satisfaction with our services are extremely important for us. However we do not accept misleading allegations and depreciation of our work. We are sorry about your feelings, however we insist on our statement - your complaint was unjustified, as we explained and proved to you and your friends during your visit in our restaurant. Each of us gives everything he can do into our work. We are really disappointed about people, who are unable to accept that they are not always right and ventilate their excitement by writing unsubstantiated and deceptive ratings. In this case we need to defend our work from misleading and unjustified accusations. Every guest is very important for us and we regret that you did not leave our restaurant satisfied. But the non-recognition of an unjustified complaint is not a reason for a similar review nor for an attempt to spoil the years-built good reputation of our restaurant. We are sure about the quality of our work which is confirmed by many regular and returning guests. We have no problem accepting legitimate criticism, we take it as an opportunity to improve our services. But we do not accept deceptive allegations. Hotel Galileo Donovaly****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at a nearby hotel and visited the restaurant for our family dinner. Excellent staff, friendly and helpful. very attentive, but not OTT. Food and drinks all met expectations. We will return when visiting again for next skiing holiday. Well done to hotel and restaurant staff
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Date of stay: April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is for sure the best place to stay and to eat at Donovaly. You can select from local dishes, some specials and steaks. The hotel has nice rooms, but the highlight is the spa on the top floor with a great view. Fried cheese on the pic - a local must have Slovak specialty.
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Date of stay: March 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
very pleasant accommodation in the center of Donovaly, excellent cuisine and wellness overlooking the surrounding mountains. Nice staff, spacious and clean room for reasonable price. I can only recommend the hotel.
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Galileo_Donovaly, Manažér at Hotel Galileo Donovaly
Responded 13 Oct 2017
Dear Martin, thank you for staying in our hotel and taking time to share your experience. It is always pleasure to read such a nice review. We are glad you enjoyed your stay and hope to see you again soon. Your Hotel Galileo Donovaly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They left us waiting to check in over an hour without any proper answer when the room will be ready. There was noone else at the reception waiting to check in only us. Receptionist's customer service should improved a lot Temperature in the room was too hot, slept with windows open and in underwear. The heaters were completely switched off and cold to touch and the receptionist again showed her professionals by telling us to close the heater and open the window...not mentioning that we had 5year old kid in the room and sleeping with windows open in winter is ridiculous! The jacuzzi was allowed to enter only nude ( so advertised as family hotel you can imagine your parents/grandparents/kids sitting all naked in Jacuzzi surrounded with big glass windows and people walking by the bar looking at them from outside) VERY pleasant! Not mentioning the restaurant....dont even waste your time to eat there. Never again this hotel even if they offer it for free!…
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Date of stay: February 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Galileo_Donovaly, Manažér at Hotel Galileo Donovaly
Responded 17 Mar 2017
Dear Ms. Martina, we would like to respond to your complaint. We feel very sorry about your negative experience. However there are some inconsistencies in the review you posted. Probably you're writing for someone from your family, as any guest with your name was not staying in our hotel. Check in is possible after 2pm. Guests are informed about the time of check in while booking the stay. If the hotel occupancy permits we gladly provide a room to our guests earlier. But in this case it was not possible due to the workload of the hotel during the holiday of Bratislava region. Our wellness center is intended primarily for rest and relaxation of our guests. The wellness center follows the rules of healthy sauna bath, therefore entry to hotel spa is allowed only without swimsuit. Guests in the spa do not have to be naked. Receptionist automatically provide every guest with sheet and towel. We inform about the ban on wearing swimsuit on our web page. Entry of children until 7 years is forbidden. Guest receive the information about restrictions on admission of children when booking the stay with child. Big glass windows provide guests with a beautiful view of the panorama of Donovaly. Since wellness is located on the top floor of the hotel - on the third floor, it is not possible to see into the spa from outside. We have very possitive feedback on the staff of our hotel, so we are very caught off guard with your complaint about the reluctance of receptionist. Anyway, we would like to apologize and assure you, that we will discuss your complaint with the receptionist. We are specially proud of the quality of our restaurant. Many guests return to our hotel also thanks to our excellent cuisine and professional staff in the restaurant. Therefore, we are very sorry about your negative impression. In case like this, the best solution is to discuss your complaint on the spot directly with the director or the manager of the hotel who can immediately to resolve the complaint to your satisfaction. We are sorry that your stay did not meet your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the most amazing hotel wellnesses....did not expect that. Super calm, not busy, service is perfect and the saunas are still barely used. Low price and non-hotel guests are also welcome. Open till 10pm which is very comfy after ski.
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Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Galileo_Donovaly, Manažér at Hotel Galileo Donovaly
Responded 20 Mar 2017
Dear Zsófia Rozália, thank you for your nice review. We are glad you enjoyed time in our spa and you were satisfied with quality of our services . We hope to see you again and very soon. Best regards Your Hotel Galileo**** Donovaly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel out of season however it gave us the feel that the hotel was still buzing. Great were excellent Great car park under the hotel. Only thing I would warn people that the amazing spars and fitness centre on top floor, you have to be TOTALLY NAKED to use :) A bit shocked at first but soon got used to it.
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Date of stay: December 2015Trip type: Travelled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$181 - US$187 (Based on Average Rates for a Standard Room)
LOCATION
SlovakiaBanska Bystrica RegionDonovaly
NUMBER OF ROOMS
28
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Frequently Asked Questions about Hotel Galileo Donovaly
Which popular attractions are close to Hotel Galileo Donovaly?
Nearby attractions include PARK SNOW Donovaly (0.7 km), Patty Ski Donovaly (0.5 km), and Habakuky (0.6 km).
What are some of the property amenities at Hotel Galileo Donovaly?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Galileo Donovaly?
Top room amenities include a minibar, a desk, and a seating area.
What food & drink options are available at Hotel Galileo Donovaly?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Galileo Donovaly?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Hotel Galileo Donovaly?
Conveniently located restaurants include Koliba Goral, Donovalský Pivovar, and Stodola Donovaly.
Are there opportunities to exercise at Hotel Galileo Donovaly?
Yes, guests have access to a sauna during their stay.
Does Hotel Galileo Donovaly have an airport shuttle?
Yes, Hotel Galileo Donovaly offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Galileo Donovaly located near the city centre?
Yes, it is 0.3 km away from the centre of Donovaly.
Are pets allowed at Hotel Galileo Donovaly?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Galileo Donovaly?
The staff speaks multiple languages, including English, Czech, and Slovak.