Have stayed at this hotel several times when flying from Newcastle, often it states parking is chargeable but have never been asked for extra until this time. £6 was charged at check in and when I queried it was told a new company had taken over. If I manage to fly from here again I will use Newcastle South 2 mins down the road or Brittania Hotel. Also I know we are experiencing difficult times but was unhappy to be served dinner (with very limited choice) from a cardboard box with wooden cutlery! I assume the ice cream would have been a tub. Fair enough but to then have breakfast on proper plates with metal cutlery was a pleasant surprise but did not have a lot to eat as staff were not easily available to ask.
The team here couldn't have been more helpful. Quick and efficient check in and excellent breakfast where the waitress on duty was exceptionally good. Would definitely recommend if staying in the area again
Arrived about 6pm,feeling very tired, Reception was pleasant & quick. The room was very clean and very quiet. After a very good nights sleep we had an amazing cooked breakfast, possibly the best i have ever had. the Waitress was very friendly & efficient. This was a very good value nghts stay
Always good for a quick stop over, reasonable price too. However a bit shocked at the £6 parking fee. Pub closed because of covid, but take away service available, but a very restricted menu. Small bottle of Peroni over £4, a bit expensive in my mind. Rooms comfortable and clean. Breakfast smashing, table service which I preferred to be honest. Staff friendly and helpfull. Pleasant nights stay at a fantastic price, however, guessing prices would be very different if airport was running normally.
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