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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We stayed the night before an early flight and location-wise this hotel is perfect. It’s also nicely decorated etc and the rooms are clean and comfortable. Unfortunately, for a hotel that prides itself on the fact that it’s really well soundproofed and you can’t hear...More
I stayed here one night with my cousin before an early morning flight on our way for a Med cruise. We thought it would give us time to wind down ready for our holiday and just expected a clean room, no frills, close to the...More
Thank Gwen H
Response from ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International AirportResponded 11 May 2018
We stayed here in the 11th June the night before we flew off on hoilday, we have stayed here many times but this time was the worst . I got served a brandy in the bar in a half pint by chunky glass. In the...More
1 Thank dempster30
Response from ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International AirportResponded today
Dear dempster30, thank you for your recent review and your comments have been passed to the relevant personnel. We hope this does not deter you from staying with us again and look forward to welcoming you back.
Stayed overnight for flight. Hotel clean and comfortable beds. Breakfast was buffet style plenty of choice. Staff were all very good , nice and friendly. Surprisingly we never heard any noise from the airport considering this hotel is a 1 minute walk from hotel to...More
Thank Susue J
Response from ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International AirportResponded today
Dear Susue J, thank you for your recent review and we are pleased you would stay with us again. Thanks again!
Stayed here before some years ago and it is still a good hotel but does lack attention to detail and active management of the staff. We had reserved two rooms interconnecting but despite telephoning 1 week before and again 1 day before, to confirm this...More
Thank Bigboy1959
Response from ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International AirportResponded 3 days ago
Dear Bigboy1959, thanks for your comments.
I can see that interconnecting rooms were allocated for you the day before so I am not sure what has happened between then and your check in.
With regards to your other feedback, this has been passed to the...More
Response from ClaireD_DOS | Property representative |
Hi Helen D, thank you for your question.
The dinner vouchers we sell upon check in are £22.00 per person and it qualifies you for the table d'hote menu (set three course meal) in our Fratello's Restaurant. There is... More
Hi Helen D, thank you for your question.
The dinner vouchers we sell upon check in are £22.00 per person and it qualifies you for the table d'hote menu (set three course meal) in our Fratello's Restaurant. There is usually around three or four choices per course (one red meat, one poultry, one fish and one vegetarian); let me know if you would like me to send you a sample menu so you can take a look.
Kind regards,
Gillian
Response from ClaireD_DOS | Property representative |
Dear Michelle, thank you for your question.
We do have a gym (no swimming pool) which is located on level 3 of the Hotel (top floor) and is complimentary for residents to use. We do have pictures on our website should you... More
Dear Michelle, thank you for your question.
We do have a gym (no swimming pool) which is located on level 3 of the Hotel (top floor) and is complimentary for residents to use. We do have pictures on our website should you wish to take a look before your arrive.
Kind regards,
Gillian
