We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/7/2017 31/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Bannatyne Hotel - Charlton House

    Charlton Road, Shepton Mallet BA4 4PR, England
    Save
    Best prices for your stay
    30/7/2017 31/7/2017
    US$240
    US$241
    US$240
    Traveller (398)
    Room & Suite (230)
    Dining (39)
    Best Western Plus Swan Hotel
    910 reviews
    #1 of 6 hotels in Wells
     
    Ston Easton Park Hotel
    663 reviews
    #1 of 1 hotels in Ston Easton
     
    Wookey Hole Hotel
    1,001 reviews
    #1 of 1 hotels in Wookey Hole
     
    Best Western Plus Centurion Hotel
    481 reviews
    #1 of 1 hotels in Midsomer Norton
     
    Overview
    • Excellent61%
    • Very good24%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “spa break” (80 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Fitness centre
    Wheelchair Access
    Meeting Rooms
    Laundry Service
    Tennis Court
    Private Balcony
    4.0 Star Hotel
    All hotel details
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    Best Western Plus Swan Hotel
    910 reviews
    #1 of 6 hotels in Wells
     
    Ston Easton Park Hotel
    663 reviews
    #1 of 1 hotels in Ston Easton
     
    Wookey Hole Hotel
    1,001 reviews
    #1 of 1 hotels in Wookey Hole
     
    Best Western Plus Centurion Hotel
    481 reviews
    #1 of 1 hotels in Midsomer Norton
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$240.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shepton Mallet hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "790f659e599140e592fe7a24eefe698f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":191629,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32461398],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":241,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"790f659e599140e592fe7a24eefe698f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":241,"lowestMetaPrice":240,"additionalPartner":false,"highestMetaPriceDisplay":241,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":241,"lowestMetaPrice":240,"highestMetaPriceDisplay":241,"hotelName":"Bannatyne Hotel - Charlton House","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc5MGY2NTllNTk5MTQwZTU5MmZlN2EyNGVlZmU2OThmIiwiQUlLIjoiZTMyMjViNTE4NTRjNGI1Nzk2NWIxNjg2OTk5MTgwMjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$240", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32617029":"Expedia","78871910":"OrbitzEWS","76475435":"Hotwire","32461398":"BookingCom","79424336":"CheapTicketsEWS","109308063":"HotelsCom2IB","54222278":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (953)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Bannatyne Hotel - Charlton House
    See the most recent reviews

    251 - 255 of 950 reviews

    Reviewed 30 December 2015

    My wife and I have a night without the kids at Charlton House each Christmas. This year we opted for the garden lodge. The hotel was a lovely as it is every year. The staff attentive, the food lovely and th garden lodge was a...More

    Thank Dan186370
    Response from BannatyneCH, General Manager at Bannatyne Hotel - Charlton HouseResponded 9 January 2016

    Dear Dan186370 Thank you so much for your review and awarding us 5 stars. We are delighted that we are able to give you the best of our service every time you have visited and look forward to your next stay with us. Best wishes...More

    Reviewed 25 December 2015 via mobile

    Just returned from the 2 day indulgence package to celebrate our 25th anniversary and had a fantastic time. Everything was perfect we stayed in room 27 which was fantastic. Everything in our package was excellent the spa, staff, afternoon tea and fantastic food in the...More

    Thank Dave S
    Response from BannatyneCH, General Manager at Bannatyne Hotel - Charlton HouseResponded 9 January 2016

    Dear Dave and Sarah Thank you so much for taking the time to post this fantastic review. Happy Anniversary once again and we will be delighted to see you soon again with us. Best wishes Sakis General Manager

    Reviewed 22 December 2015

    Stayed on business but had time to enjoy the spa in the evenings. Loved the spa and the Elemis treatments were wonderful. We would definitely stay here again just for the spa. The room was tired but the bed was very good. Small tv and...More

    Thank villarospo
    Response from BannatyneCH, General Manager at Bannatyne Hotel - Charlton HouseResponded 9 January 2016

    Dear villarospo Many thanks for your feedback and we are delighted that overall you had a great stay with us. We have noted your comments on how we can improve. We are continuously updating rooms as well as public areas and have even more planned...More

    Reviewed 12 December 2015

    We stayed here for 5 nights. On arrival we were met by the receptionist, Emily. Emily is one of the most friendly and helpful receptionist I have ever encountered. We were shown around the hotel and made to feel very welcome. All of the staff...More

    Thank C H
    Response from BannatyneCH, General Manager at Bannatyne Hotel - Charlton HouseResponded 9 January 2016

    Dear C H Thank you so much for your fantastic review. It was my great pleasure to talk to you personally and to hear how pleased you were with all we have to offer at Charlton House. Your fantastic feedback has been shared with all...More

    Reviewed 12 December 2015

    WOW WOW WOW - we had a great stay here! Cannot fault in any way. From the moment we arrived the staff made us feel really welcome. We had a very lush bedroom - alot bigger than we expected, a massive bed that you sunk...More

    Thank em912002
    Response from BannatyneCH, General Manager at Bannatyne Hotel - Charlton HouseResponded 9 January 2016

    Dear em912002 Wow!!! what a fantastic review!! we look forward to your next visit and have shared your fantastic feedback with all the team. Best wishes Sakis General Manager

    Best Western Plus Swan Hotel
    910 reviews
    #1 of 6 hotels in Wells
     
    Ston Easton Park Hotel
    663 reviews
    #1 of 1 hotels in Ston Easton
     
    Wookey Hole Hotel
    1,001 reviews
    #1 of 1 hotels in Wookey Hole
     
    Best Western Plus Centurion Hotel
    481 reviews
    #1 of 1 hotels in Midsomer Norton
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Laundry Service
    • Banquet Room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Tennis Court
    Details
    • Price range
    • US$103 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Travelocity, Orbitz, Booking.com, TripOnline SA, Hotwire and Cheap Tickets so you can book your Bannatyne Hotel - Charlton House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Somerset >
    • Shepton Mallet
    • Also Known As
    • Bannatyne`s Charlton House Hotel Shepton Mallet ,
    • Charlton Hotel Shepton Mallet ,
    • Bannatyne Hotel - Charlton House Shepton Mallet, Somerset
    Add Photo Photos
    Traveller (398)
    Room & Suite (230)
    Dining (39)
    Pool & Beach (6)
    Hotel & Grounds (342)
    Bathroom (17)
    Family and Play Areas (1)
    Nearby
    Nearby Restaurants
    Whitstone's Traditional Fish and Chips
    295 reviews
    .76 km away
    The Hive
    44 reviews
    1.54 km away
    Shepton Brasserie
    48 reviews
    1.56 km away
    The Den at Jon Thorners
    45 reviews
    1.44 km away
    Nearby Attractions
    Kilver Court Gardens
    196 reviews
    .96 km away
    My Coffee Stop
    20 reviews
    1.58 km away
    One Craft Gallery
    9 reviews
    1.59 km away
    Bannatyne Health Club & Spa - Charlton House
    128 reviews
    .01 km away
    Ask a question
    Questions & Answers
    Weybiza
    5 July 2017|
    Answer Show all 2 answers
    Response from Cat B | Reviewed this property |
    I found that to light up, you had to go outside into the gardens at the front. Am sure that this is also possible at the back. Kind regards. Cat
    0
    Votes
    Cjryeovil
    9 April 2017|
    Answer
    Response from Enquiries C |
    Hi. Yes of course you can go into the restaurant in your robes. you can also eat in the lounge areas or on our terrace in the garden. Kind regards Sam
    0
    Votes
    Cjryeovil
    9 April 2017|
    Answer Show all 3 answers
    Response from fiveprimes | Reviewed this property |
    It is not possible to eat in the spa it's far too small. It is however possible to go into the lounge in your robes. Very nice treatments and the food is very good.
    0
    Votes
    Room Tips
    "Rooms at the rear have nice views of the garden"
    Read review
    "upgrade to the deluxe for an extra £30. It was worth it."
    Read review
    "Wi fi not always easy to access. Certain parts of the hotel not easily accessible if mobility impaired."
    Read review
    "Room 14 has a wee patio and separate access. Very nice"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing