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El Castell de Ciutat

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El Castell de Ciutat
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287 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Reviewed 2 days ago NEWvia mobile

It is always a pleasure to return to El Castell de Ciutat and it seems hard to believe that visits here started over 20 years ago. Four nights were spent here recently and, as ever, it is sad to leave. The hotel is conveniently situated for wonderful excursions into the Cerdanya and Andorra. A wonderful selection of locally sourced ingredients...

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Thank Tricia L
Vail, Colorado
Reviewed 13 November 2016 via mobile

We stayed at this hotel for 3 nights but a little difficult to review , we expected a little more . The staff is nice & accommodating; the breakfast is very good .We were at the resort when a tour group were also there & perhaps that is why we expected a little more . Although we had reserved the...

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Helpful?
Thank Larry M
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Please accept our apologies for any inconvenience. Best regards, Hotel El Castell de Ciutat

Saint Helena Island, South Carolina
Reviewed 26 October 2016 via mobile

Visited as a"stopover" between San Sebastián and Barcelona. For "Relais" properties, we have come to expect a certain level of excellence for the price. At El Castell, the staff certainly met or exceeded expectations. Professional, responsive and friendly are all adjectives that come to mind. The physical facility fell short. First -Wi-Fi. Most of us now travel with connectivity needs...

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Thank RoyboyIII
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Please accept our apologies for any inconvenience. Best regards, Hotel El Castell de Ciutat

Reviewed 25 October 2016

Interesting stay here. We have stayed at lots of Relais & Chateaux in Southern France, but this was a first in Spain. It was disappointing. First, the room had no air circulation. We opened Windows and hall way door and took turns watching for incoming insects. Strangely, the ceiling tile in bathroom had been dislodged. Pictures available. With windows opened,...

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Helpful?
Thank Gilbert J
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Please accept our apologies for any inconvenience. Best regards, Hotel El Castell de Ciutat

New York City, New York
Reviewed 21 October 2016

This Parador is spectacular! Beautiful views of the Pyrenean landscape! It has it's very own Castle with it's own story The Owner promised his future wife a Castle and she got it, although many years to redo!!! Ask Katia, she'll tell you the story. This Hotel is quiet, has a Spa, Golf and a pool and a wonderful restaurant it...

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Thank tabascomom
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Best regards, Hotel El Castell de Ciutat

Keene, New Hampshire
Reviewed 2 October 2016

We stayed in this Relais hotel for 3 nights while visiting the area around La Seu d'Urgell. The exterior of the hotel is everything promised at such a hotel; the setting/views are amazing. The staff, with the slight exception of the person who checked us in September 20, were so very helpful and gracious. In particular the woman whose name...

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Thank Candace603
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Dear Mrs Candace: Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Please accept our apologies for any inconvenience. Best regards, Hotel El Castell de Ciutat

Reviewed 27 September 2016 via mobile

A fabulous location with wonderful views especially from the outdoor jacuzzi. The room was very good but the WiFi was very poor, and this is important for us. Service was good but we had duck for our main course and it was served on its own !! No vegetables or potatoes just meat. I don't think this is good enough...

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Thank Rider321
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us and we work to make our guests enjoy the most of their experience. Please accept our sincere apology for any inconvenience. Kindly Hotel El Castell de Ciutat

Brielle, New Jersey
Reviewed 24 September 2016

This hotel is just beautiful. The details the family has incorporated truly make it a castle. The views are breathtaking. The food was absolutely delicious. We tried the tasting menu and one dish was better than the next. Gazpacho with lobster - incredible. The best veal I have ever , ever had. The owners and the staff are friendly, helpful,...

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Thank Maurmurph
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion as we work to make our guests enjoy the most of this experience. We will love to welcome you again into our home. Kind regards, Hotel El Castell de Ciutat

Nashville, Tennessee
Reviewed 21 September 2016

The view, property, hotel and service were outstanding! Seeing the sunrise over the mountains from our room's deck was breathtaking! We would highly recommend this property and the hotel staff were extremely kind and helpful.

Review collected in partnership with Relais & Chateaux
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Thank gyvismsu
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion as we work to make our guests enjoy the most of this experience. We will love to welcome you again into our home. Kind regards, Hotel El Castell de Ciutat

Vero Beach, Florida
Reviewed 7 September 2016 via mobile

A perfect quiet 2-night getaway with my wife. Wonderful views, great breakfast!, nice pools -- 1 indoor and 1 outdoor. Hot tubs, spa and beautiful Pyrenees mountain air. Situated in a bluff overlooking the charming, upscale small city of Le Seu d' Urgell, this family run resort is truly lovely. It's only 10 minutes to the Andorran border, so we...

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Thank Joseph P
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion as we work to make our guests enjoy the most of this experience. We will love to welcome you again into our home. Kind regards, Hotel El Castell de Ciutat

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about El Castell de Ciutat

Address: Crta. N-260, km. 229, 25700 La Seu d'Urgell, Spain
Region: Spain > Catalonia > Province of Lleida > La Seu d'Urgell
Price Range: €138 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Castell de Ciutat 4*
Number of rooms: 38
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Also Known As:
El Castell De Ciutat Hotel La Seu d`Urgell
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Questions & Answers

Here's what travellers have asked, with answers from El Castell de Ciutat staff and other travellers.
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Questions? Get answers from El Castell de Ciutat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Junior Ste, with private gardens and windows all around.”
 of 5 bubbles Maryandlee, 13 Jun 2016 | Read review
“The suites are special although obviously more expensive.”
 of 5 bubbles Scrubber077, 29 May 2016 | Read review
“We liked the spa level.”
 of 5 bubbles finjr, 24 Jan 2016 | Read review
“Rooms that face the rear have a view of the pastures and mountain.”
 of 5 bubbles KYsandy2013, 5 Sep 2015 | Read review
“Rooms with balcony are great.”
 of 5 bubbles Tegfantrio, 16 Aug 2015 | Read review
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