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Lanzasur Club

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1,551 Reviews from our TripAdvisor Community

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Showing 1,142: English reviews
Reviewed 7 November 2015 via mobile

We arrived at our chosen resort only to find they had a problem with water , therefore we were sent here for 1 night. Small resort, very tatty and cramped. Food , poor left lying in trays to go cold and dried up. Room ok patio furniture disgraceful , I've binned better. Would I return definitely not can't wait to...

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Helpful?
2Thank Linda4468
Relaxia L, Relaxia Lanzasur Club Team at Lanzasur Club, responded to this review

Dear Guest, The satisfaction of our guests is our main objective and opinions like yours are our base tools in order to improve day by day the services we offer. We would like to confirm to you that analyze with detail your comments made. We are already working on it. Once again thank you for your comments and best regards.

Reviewed 6 November 2015 via mobile

Having spent the week with the Lanzasur wristband on with ten of my nearest and dearest, I can only report great things. Some of us choos-y and some of us not a fan of the heat but all thoroughly entertained for the week while experiencing the island for the first time. And I'm sure not the last. The water park...

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Helpful?
Thank Clemborules
Relaxia L, Relaxia Lanzasur Club Team at Lanzasur Club, responded to this review

Dear guest, First of all we would like to say thank you for choosing our hotel and for sharing your experience with other travelers. Thank you for taking the time to write this comment, we really appreciated it. We are very glad that you had such a great time among us in Relaxia Lanzasur Club. It makes us happy and...

Kent
Reviewed 5 November 2015 via mobile

We visited here in the 19.10.15 for a 10 day holiday. Although the bungalows are big in size the decor is rather dated. Our room didn't have air conditioning and would if cost us €40 a week to upgrade, u couldn't leave windows open at night as someone could just jump through so room was extremely hot. Food was rather...

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Helpful?
Thank Cheryl K
Relaxia L, Relaxia Lanzasur Team at Lanzasur Club, responded to this review

Dear guest, First of all we would like to thank you for having chosen our hotel for your recent trip to Lanzarote and for taking the time to review us online. We greatly appreciate any kind of feedback as this gives us the opportunity to improve our services on a day-to-day basis in order to make your stay as enjoyable...

Kingston-upon-Hull, United Kingdom
Reviewed 4 November 2015

Just come back from a half term holiday with ten family members during October half term 2015, we arrived at 8:45 to be told go to the restaurant to get something to eat before it closed at 9.00pm fair enough, on walking around the food on offer we could quickly establish the food was of poor quality, thought we would...

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Helpful?
Thank Leanne H
Relaxia L, Relaxia Lanzasur Club Team at Lanzasur Club, responded to this review

Dear guest, First of all we would like to thank you for having chosen our hotel for your recent trip to Lanzarote and for taking the time to review us online. We greatly appreciate any kind of feedback as this gives us the opportunity to improve our services on a day-to-day basis in order to make your stay as enjoyable...

Portsmouth, England, United Kingdom
Reviewed 1 November 2015

Just got back from a 1 weeks stay , great holiday, we had a 3 year old and 6 year old with us, the hotel is equipped for all ages , the water park attached is great for all ages from toddlers to teenagers with the water slides/shoots . And the all inclusive is available at the water lunch between...

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Helpful?
3Thank Ruthy165
Relaxia L, Manager at Lanzasur Club, responded to this review

Dear guest, First of all we would like to thank you for having chosen our hotel for your recent trip to Lanzarote and for taking the time to review us online. We greatly appreciate any kind of feedback as this gives us the opportunity to improve our services on a day-to-day basis in order to make your stay as enjoyable...

Grimsby, United Kingdom
Reviewed 29 October 2015

We returned from here on Sunday 25th October, having enjoyed a great family holiday. From the minute we arrived at 9.30 at night, the staff were welcoming and helpful. Even though the restaurant had closed, we were offered food on arrival, and our check in was very easy. Our accommodation was clean, the bathroom was spacious, and the lounge area...

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Helpful?
2Thank Csusie2015
Relaxia L, Relaxia Lanzasur Club Team at Lanzasur Club, responded to this review

Dear Guest, First of all we would like to say thank you for choosing our hotel and for sharing your experience with other travelers. It´s a real pleasure to read your opinion, which is so important for us to improve our work day by day and to offer the best service for our guests. It makes us happy and proud...

Reviewed 29 October 2015 via mobile

Firstly let me say that we had a lovely holiday but there are a few points we wish we had known before we booked. Hotel: the hotel was clean and well maintained, staff were all friendly and helpul and the facilities were good. It is worth noting that some facilites such as the fitness room have additional charges. Check out...

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Helpful?
Thank Jeanette P
Relaxia L, Relaxia Lanzasur Club Team at Lanzasur Club, responded to this review

Dear Guest, First of all we would like to say thank you for choosing our hotel and for sharing your experience with other travelers. It´s a real pleasure to read your opinion, which is so important for us to improve our work day by day and to offer the best service for our guests. Thank you for your nice words...

West Midlands, United Kingdom
Reviewed 29 October 2015 via mobile

Just got back from a weeks holiday Positives. Aqua park was fab Pool at hotel was fab and ideal this time of year as was heated Food was ok we went as a large group and we all managed too find something too eat every day Staff were lovely in restaurant took the time too speak too the kids Negatives...

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Thank emmafreyaricherin
Relaxia L, Relaxia Lanzasur Club Team at Lanzasur Club, responded to this review

Dear Guest, First of all we would like to say thank you for choosing our hotel and for sharing your experience with other travelers. It´s a real pleasure to read your opinion, which is so important for us to improve our work day by day and to offer the best service for our guests. Thank you for your nice words...

London, United Kingdom
Reviewed 29 October 2015

Hotel was amazing with a splash park and great entertainment. Ice creams however only come out from 14:00. Perfect location,right on the beach and 3 pools,however they were cold but enjoyed the stay very much

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1Thank awesomeguy12321
Relaxia L, Relaxia Lanzasur Club Team at Lanzasur Club, responded to this review

Dear Guest, First of all we would like to say thank you for choosing our hotel and for sharing your experience with other travelers. It´s a real pleasure to read your opinion, which is so important for us to improve our work day by day and to offer the best service for our guests. It makes us happy and proud...

stoke on trent
Reviewed 25 October 2015 via mobile

Well been back to the reality of cold October British weather for just over a week now and missing our holiday here already. After reading some of the bad reviews on here prior to coming we were a little worried as to what to expect, however there was no need to be, actually I find it hard to believe them...

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Helpful?
4Thank marclinz
Relaxia L, Relaxia Lanzasur Club Team at Lanzasur Club, responded to this review

Dear Guest, First of all we would like to say thank you for choosing our hotel and for sharing your experience with other travelers. It´s a real pleasure to read your opinion, which is so important for us to improve our work day by day and to offer the best service for our guests. It makes us happy and proud...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Lanzasur Club

Address: Urb Montana Roja s/n, 35570 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: €112 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lanzasur Club 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
Lanzasur Club Hotel Playa Blanca
Lanzasur Hotel Playa Blanca
Lanzasur Club Lanzarote/Playa Blanca
Hotel Style:
#6 Spa Hotel in Playa Blanca
#12 On the Beach Hotel in Playa Blanca
#19 Family Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from Lanzasur Club staff and other travellers.
287 questions
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Questions? Get answers from Lanzasur Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“723 - close to pool and reception”
 of 5 bubbles max97, 6 Mar 2017 | Read review
“Room 027 - had a great washing line”
 of 5 bubbles saunsingh, 12 Feb 2017 | Read review
“All bungalows with private terrace.”
 of 5 bubbles carolr304, 10 Feb 2017 | Read review
“ask for room 113 and get sun all day patio and little garden area,they are all bungalows too.”
 of 5 bubbles leslyw, 10 Feb 2017 | Read review
“All apartments are like little bungalows”
 of 5 bubbles clare300774, 31 Jan 2017 | Read review
5 of 5