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Hotel THe Volcan Lanzarote

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Hotel THe Volcan Lanzarote
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3,489 Reviews from our TripAdvisor Community

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Showing 2,361: English reviews
Derbyshire, United Kingdom
Reviewed 1 January 2016

We travelled to the hotel for christmas lovely hotel very clean excellent staff i must agree that one of the pools would have been better if it had been heated as my 10 year old would have loved that.The restaurant was lovely beautiful food with lots of choices the fish and pasta dishes were lovely breakfast was excellent . Room...

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Helpful?
2Thank Jenny F
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much or rating your stay as excellent. We look forward to see you back again in the Hotel. Sincerely

Cheltenham
Reviewed 1 January 2016

We had a fabulous 10 days at The Volcan over Christmas. Our room was large and comfortable and the view from the spacious balcony over the marina was amazing. The breakfast had everything you could possible imagine. On our first morning we couldn't believe the selection, the presentation and the service. It was available from 7 - 10 am, and...

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3Thank CheltenhamLee_Ann
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for mentioning that you plan to return next Christmas. We sincerely appreciate the information you have provided us. Sincerely

Dublin, Ireland
Reviewed 31 December 2015

This was our 1st stay at The Volcan, we stayed for a week during mid-term break in October. We were 2 adults with 2 kids under 8. Overall it would be a 4 star hotel, definitely not a 5 star. The service is excellent and everyone is very helpful. -The front office desk staff were very helpful whenever we needed...

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Helpful?
1Thank DUB2008
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for recommending the Hotel to other travellers. We look forward to seeing you back in the Hotel in the near future. Sincerely

Neath Port Talbot, United Kingdom
Reviewed 30 December 2015

Arrived on 20th December in the evening for 7 days. Was shown to room - it was a bit strange as we had to get lift to floor 4 and then climb 18 steps to get to floor 5 where our rooms were. As it was 8.30pm and evening meal time we decided to leave this problem until morning. Asked...

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Helpful?
2Thank Cath P
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for your review, and very specially for your comments with regards to improvement. We value the information you have provided us. At the same time, we apologize for the mobility issues you had during your stay, Sincerely

Newbury, United Kingdom
Reviewed 30 December 2015

Spent 5 nights here over Xmas with family. We were in the Club area so did pay more. Rooms were fine although a little dated. Everything worked and were clean spacious and comfortable with a nice view. Breakfast was excellent in the club area with a huge selection of foods.The private pool area was ok but the sunbeds were uncomfortable...

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Helpful?
1Thank louise p
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for taking the time to write a review about your stay in our Club Volcán area. We find your suggestions to be very valuable. We will adress your comments in order to improve our quality of service. Sincerely

London, United Kingdom
Reviewed 29 December 2015

This was a family Christmas holiday and we carefully selected club rooms for the extra services and amenities, however I would save your money. Thank goodness we only went bed & breakfast, the reports about the buffet were terrible. The hotel has the potential to be very good indeed however the service from staff was appalling, simply not up to...

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3Thank Waterbabe2
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest We sincerely apologize for not meeting your expectations. Please rest assured we will adress each of the points raised in your review. Sincerely

Canterbury, United Kingdom
Reviewed 29 December 2015

Spent Christmas there got upgraded to Club Volcan and was brilliant couldn't fault it But the evening meal buffet was dreadful !! They ran out of food early in the evening and what there was there was awlful We couldn't face Christmas Day eating in there so went to local restaurant which was good!! The hotel is in a perfect...

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Helpful?
1Thank JackieH3431
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest We sincerely apololgize for your comments about our evening buffet service. We thank you for mentioning the points that you did find positive about the Hotel. Sincerely

Derbyshire, United Kingdom
Reviewed 28 December 2015

Went for 9 days over Christmas with Jet2. Good deal, as by returning home Boxing Day we saved £400pp and also effectively got 2 days for free, compared to price for 7 nights leaving a couple of days later. Pretty satisfied, but would not have been if we had paid the full price. Standard sea-view room was nice and most...

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Helpful?
2Thank David M
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for taking the time to write a detailed review about your stay. We thank you very much for the information you have provided to us, especially your suggestions for improvement. Sincerely

Greater London, United Kingdom
Reviewed 27 December 2015 via mobile

Don't listen to any negatives this is a wonderful hotel. You are really made to feel special, the staff were lovely to me and couldn't have been more helpful. The grounds are beautifully maintained. There are some lovely shops onsite (I bought half of my holiday wardrobe from them!). The pools are big and often not busy so there is...

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6Thank JoTubbs
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for your review. We sincerely appreciate that you have taken the time to write a review recommending us to other travellers. Sincerely

Leicester, United Kingdom
Reviewed 25 December 2015 via mobile

Just spent 3 days here, good points - staff are really nice, especially the reception staff, very helpful and attentive. Lifeguards were nice. Close to marina, good choice for breakfast. Rooms spacious but not 5 star, more 3. Bad points - if it is 5 star it should have a heated pool, even the smaller pool isn't big enough for...

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Helpful?
1Thank Emma T
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest We sincerely apologize for your comments with regards to your stay. Please rest assured we will use the information provided in your review to find out why was your room not cleant. We are very sorry for your comment about the pools not being heated enough. We are offering all guests free access to our Spa indoor pool...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel THe Volcán Lanzarote is placed in the South of Lanzarote, the island of the volcanoes. This is a five-star-resort that is distinguished by its excellence and its privileged location. With the yachting port Marina Rubicón at its feet and facing the sea, you will find this spectacular hotel designed as a typical village of Lanzarote. At it you will admire the distinctive architecture of the island. But you will also discover true replicas of emblematic places of the island like the church of Nuestra Señora de Guadalupe in Teguise at its entrance, or La Geria at its solarium. Hotel THe Volcán Lanzarote disposes of 255 rooms, five pools, four restaurants, three bars, conference rooms, a spa center and a gym. In addition, in Hotel THe Volcán Lanzarote you can enjoy a new exclusivity concept at its Club Volcán, an area only for adults. Hotel THe Volcán Lanzarote features 255 rooms that are distributed over twenty typical houses and give magnificent views of Lanzarote, Fuerteventura and Lobos Island. Designed taking care of every detail and where the sea blue colour stands up, we put at your disposal three room categories: the comfortable Double Room (Garden View, Sea View, Pool View), the elegant Junior Suite (Garden View, Pool View) and the outstanding Suite (Garden View, Sea View, Pool View). Following a new concept of luxury and privacy, we dispose of 48 rooms that form the Club Volcán, exclusively for adults. In the categories Double, Junior Suite and Suite, every room enjoys spectacular sea views. Hotel THe Volcán Lanzarote puts at your disposal a wide range of entertainment, sports, leisure and relaxing offers, providing an exquisite treat and service. Moreover, from the hotel you can directly access Marina Rubicón, which disposes of an ample shopping and leisure area. ... more   less 

Additional Information about Hotel THe Volcan Lanzarote

Address: C/ El Castillo 1, 30540 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: €113 - €313 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel THe Volcan Lanzarote 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Gran Melia Playa Blanca
Sol Melia Playa Blanca
Gran Melia Volcan Lanzarote
Hotel THe Volcan Lanzarote Playa Blanca
Hotel Style:
#1 Spa Hotel in Playa Blanca
#3 On the Beach Hotel in Playa Blanca
#5 Family Hotel in Playa Blanca
#5 Romantic Hotel in Playa Blanca
#5 Luxury Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel THe Volcan Lanzarote staff and other travellers.
208 questions
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Questions? Get answers from Hotel THe Volcan Lanzarote staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definately pay extra for the sea view”
 of 5 bubbles holidaycouple2017, 26 Feb 2017 | Read review
“Request high floor with sea or marina view”
 of 5 bubbles judithbriers, 25 Feb 2017 | Read review
“Choose club Volcan room if you are not travelling with children. The other rooms are also lovely.”
 of 5 bubbles 11phyllisv, 24 Feb 2017 | Read review
“This is a very large hotel and it involves a fair bit of walking from one area to another and there are a lot of steps/stairs.”
 of 5 bubbles SueHM_10, 23 Feb 2017 | Read review
“make sure you know where the rooms are situated before you book.”
 of 5 bubbles gilesatpudsey, 22 Feb 2017 | Read review
5 of 5