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Hotel THe Volcan Lanzarote

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Hotel THe Volcan Lanzarote
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3,602 Reviews from our TripAdvisor Community

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Showing 2,442: English reviews
Knutsford
Reviewed 3 March 2016

This is a great hotel in an excellent location with fabulous architecture and landscaping - the atrium simply takes your breath away. The rooms are superb and the staff are great but some improvements could still be made. Breakfast and dinner are in buffet format. While this provides an excellent breakfast (second to none), the dinner sacrifices quality of food...

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Helpful?
1Thank Alan E
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for your review. We sincerely appreciate that you have taken the time to write a review with both the things you enjoyed about your stay as well as the things you feel should improve. This is very valuable information for us, please rest assured we will share your suggestions with all our management staff....

Buxton, United Kingdom
Reviewed 3 March 2016

We have just returned from the Volcan after spending 7 days there. The food was excellent on two evenings (tapas and Asian nights) and just average on the other 5 days. The staff were friendly and kept rooms and hotel in tip top clean condition. We found the hotel was not as user friendly as it could be. With the...

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Helpful?
Thank Jmc65
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest We apologize for not meeting your expectations completely. We thank you for mentioning both positive and negative points about your stay. Please rest assured that your comments are our most important tool to improve our level of service. Sincerely

Northampton, United Kingdom
Reviewed 1 March 2016

Review collected in partnership with Jet2holidays
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1Thank John G
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Girvan
Reviewed 1 March 2016

Review collected in partnership with Jet2holidays
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Helpful?
1Thank Maris J
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Maidstone, United Kingdom
Reviewed 1 March 2016

This is the second time we have stayed at the Volcan Hotel and found that many other guest were multiple visitors, it’s that good. The location is excellent with a gate in the grounds opening directly onto Marina Ribicon, a marina full of high end shops, very good restaurants and of course yachts and boats. Running alongside the Hotel is...

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Helpful?
3Thank Z5088POpeterg
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for visiting us for the second time. We are very pleased to read that you enjoyed your stay. Thank you very much indeed for rating your stay as excellent. Sincerely

London, United Kingdom
Reviewed 27 February 2016

Upon check in we were given a Sea View Room with no sea view. Their Sea View Room, an expensive room type we booked specifically, overlooked a garden, wall and there was no sea view. Immediately outside the room lots of cats seemed to be making the ground a litter tray, the seats stank of cats! The reception staff wouldn't...

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21Thank ScotiaX
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest We sincerely apologize for your comments. We deelply regret that you did not enjoy your stay in the Hotel. We sent your tour operator a letter of response asking them to please send it to your attention. Sincerely

Kelvedon, United Kingdom
Reviewed 27 February 2016

Lovely room in great hotel. Definitely worth upgrading to a room in The Club. Meals were very good and we had afternoon tea with cakes included. The evening free bar was a nice surprise. We booked a full day trip to explore the island. Used a local company; it was very good too. Wifi was generally reliable.

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3Thank 386ct
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for your review. We are very delighted to read that you enjoyed your stay. Sincerely

St Andrews, United Kingdom
Reviewed 26 February 2016

We've just returned from a two week stay at this hotel during which we experienced a few days of the worst wind and rain experienced in Lanzarote in decades. Certainly no fault of the hotel! Our room was clean, spacious, comfortable with a balcony facing south over the Rubicon Marina and Fuerteventura. On the days when the sun shone it...

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4Thank Iain O
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest We sincerely apologize for not meeting your expectations. We are very sorry for the comments raised in your review. Please rest assured we will use the information provided in your review in a very constructive manner in order to improve our level of service. Sincerely

Bognor Regis, United Kingdom
Reviewed 24 February 2016

Excellent hotel, the club is really good and the food & drink is plentiful and really good.(drink is included from 18.00 to 21.00 every day) Only downside was the staff were nice and worked hard but there were not enough of them, the pool bar was not manned as it should be, and it could be really slow at breakfast,...

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3Thank 51PJR
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for rating the Hotel as excellent. We sincerely appreciate the information provided in your review. Sincerely

Essex, United Kingdom
Reviewed 22 February 2016

We visited during February Half Term and had a wonderful holiday despite the awful weather. We arrived at 6.00pm to a candlelit entrance hall that led to an impressive reception area. Check in was quick and efficient and the complimentary cocktail most welcome! We were shown to our room 602 and our teenagers were in 603. They are impressive rooms...

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Helpful?
5Thank Malcolm R
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for recommending Hotel THe Volcán to other travellers. We are very pleased to read that you enjoyed your stay. Thank you very much for the time invested in writing a very positive opinion about your stay. We look forward to seeing you again in the future. Sincerely

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel THe Volcán Lanzarote is placed in the South of Lanzarote, the island of the volcanoes. This is a five-star-resort that is distinguished by its excellence and its privileged location. With the yachting port Marina Rubicón at its feet and facing the sea, you will find this spectacular hotel designed as a typical village of Lanzarote. At it you will admire the distinctive architecture of the island. But you will also discover true replicas of emblematic places of the island like the church of Nuestra Señora de Guadalupe in Teguise at its entrance, or La Geria at its solarium. Hotel THe Volcán Lanzarote disposes of 255 rooms, five pools, four restaurants, three bars, conference rooms, a spa center and a gym. In addition, in Hotel THe Volcán Lanzarote you can enjoy a new exclusivity concept at its Club Volcán, an area only for adults. Hotel THe Volcán Lanzarote features 255 rooms that are distributed over twenty typical houses and give magnificent views of Lanzarote, Fuerteventura and Lobos Island. Designed taking care of every detail and where the sea blue colour stands up, we put at your disposal three room categories: the comfortable Double Room (Garden View, Sea View, Pool View), the elegant Junior Suite (Garden View, Pool View) and the outstanding Suite (Garden View, Sea View, Pool View). Following a new concept of luxury and privacy, we dispose of 48 rooms that form the Club Volcán, exclusively for adults. In the categories Double, Junior Suite and Suite, every room enjoys spectacular sea views. Hotel THe Volcán Lanzarote puts at your disposal a wide range of entertainment, sports, leisure and relaxing offers, providing an exquisite treat and service. Moreover, from the hotel you can directly access Marina Rubicón, which disposes of an ample shopping and leisure area. ... more   less 

Additional Information about Hotel THe Volcan Lanzarote

Address: C/ El Castillo 1, 30540 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: €117 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel THe Volcan Lanzarote 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Gran Melia Playa Blanca
Sol Melia Playa Blanca
Gran Melia Volcan Lanzarote
Hotel THe Volcan Lanzarote Playa Blanca
Hotel Style:
#1 Spa Hotel in Playa Blanca
#4 On the Beach Hotel in Playa Blanca
#5 Family Hotel in Playa Blanca
#5 Romantic Hotel in Playa Blanca
#5 Luxury Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel THe Volcan Lanzarote staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club section was great for us.”
ninjap2013, 21 Apr 2017 | Read review
“All rooms are quiet and have views, but if you want a pool view room the price is quite expensive.”
51PJR, 17 Apr 2017 | Read review
“Get an ocean view double room. The Club area is adults only, we love kids, so we didn't go for that.”
awdahl, 12 Apr 2017 | Read review
“Sea-view high up”
  • Our room was the one left of centre, top floor...fabulous!
Stevev, 11 Apr 2017 | Read review
“Club rooms 761, 762 and 763 are quiet with amazing views”
src1948, 10 Apr 2017 | Read review
5 of 5