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Hotel THe Volcan Lanzarote

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Hotel THe Volcan Lanzarote
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3,603 Reviews from our TripAdvisor Community

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Showing 2,442: English reviews
Birmingham, United Kingdom
Reviewed 31 May 2016

The hotel has seen better days, understaffed in the bar at night & generally poor entertainment. Many of the sunbeds around the pool are broken & uncomfortable. The pool bar was staffed by a great lady but a lot of the drinks were unavailable, even soft drinks were out of stock. No Wi Fi apart from reception

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Helpful?
1Thank stuart306
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, thank you for all your comments. We regret to know that the Hotel did not meet your expectations and apologize for all the inconveniences suffered. I am pleased to inform you that we have bought many new sun loungers; we have also taken good note of all your remarks and will transfer them to the different departments involved....

Reviewed 31 May 2016

The hotel was perfect in every way, the room was outstanding, comfortable and clean, the staff are ALL very polite and friendly, the food was second to none, we usually eat out locally when we go on holiday but there was no need here as the food was outstanding - major downfall and is no way an issue with the...

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Helpful?
2Thank Glynn S
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, thank you for bringing us your feelings. We regret to know that you were not informed about the works in the main pool and apologize for all the inconveniences. Since April, all the Tour Operators and Travel Agents were informed and also in our web site. We are pleased to know that, overall, the Hotel met your expectations...

Belfast, United Kingdom
Reviewed 31 May 2016 via mobile

Stayed at this hotel many time before and the staff and service has been excelent. Booked again for a relaxing week hovever this time it has been the opposite. Major work in the form of blasting off the paint of the large swimming pool is on going. I arrived on Thursday evening 26th May 2016 and its been constant from...

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Helpful?
4Thank Nial E
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, we regret to know that you were not informed about the refurbishment in the main pool, as all the Tour Operators and Travel Agents knew the situation since April. Also in our web site, everybody has been informed about this. We have also blocked all the rooms close to the main pool and everybody is allowed to use...

Wakefield West Yorkshire
Reviewed 30 May 2016

Set in a lovely location very close to the Marina this was a very nice hotel which was the centre base for a super holiday. A few minutes walk through the private gate led to the Marina and a nice stroll of about 15 minutes took you to into Playa Blanca. Our room was lovely and spacious for 3 of...

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Helpful?
1Thank Tricia08
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, thank you very much for all your nice words to the Hotel and the Staff. We are sincerely happy to know that we met your expectations and you enjoyed your holidays. I am pleased to inform you that we have bought lots of new sun loungers so that every guest could enjoy. We look forward to welcoming you...

London, United Kingdom
Reviewed 30 May 2016

A lovely hotel set in the best location in Playa Blanca. A beautiful enviroment. Spotlessly clean. All the staff were cheerful, professional and attentive. From the guys at the poolside, maintence staff, cleaners, wait staff and also the Chefs; who remained cheerful and attentive even when under pressure from some very demanding guests at breakfast time!! Every staff member appeared...

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Helpful?
2Thank 20Jazz14
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, thank you very much for bringing us your feelings, and for your nice words to the Hotel and the Staff. We appreciate all your comments and take good note. I am pleased to inform you that we are working to have all the labels with allergies specified; we have all the information regarding any meal and the Chef...

Essex
Reviewed 28 May 2016 via mobile

loved this hotel - very attentive staff with amazing breakfast facilities. The hotel is central to the marina i.e. just a 5 minute stroll and you have many lovely restaurants and bars ! our room was number 604 and the views were magnificent ! it was our anniversary and we were upgraded which was very kind. the spa was great...

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Helpful?
Thank Sheanie
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, thank you for all your comments. As you already know and mention, we have bought more sun loungers so that everyone could enjoy, and anyway, we regret all the inconveniences for other guests that reserve them. Lifeguards are well aware of the situation and always try to help. We are pleased to know that, overall, you enjoyed your...

Dublin, Ireland
Reviewed 28 May 2016 via mobile

Lovely hotel in a great location beside the Marina. Facilities very good, front entrance into the hotel and reception area very impressive. A nice choice of pool areas too. Staff were nice and very helpful. The room itself was a small bit dated and could maybe do with an upgrade. Also the double bed was two twins pushed together which...

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Helpful?
Thank dcarlito
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, thank you for all your comments; we take good note of them, and sincerely appreciate that you have given us your feelings. Please, do not hesitate to contact us before coming and let us know any preference or request, as we always do our best to satisfy it. Yours faithfully.

Enniskillen, United Kingdom
Reviewed 27 May 2016

I would highly recommend this hotel. Great location, fantastic food, extremely clean and very friendly staff. Having also stayed in Princesa Yaiza over a year ago I would have to say I will choose this hotel again when I return to Playa Blanca.

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3Thank Sunhol555
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, thank you very much for all your nice words to the Hotel and the Staff. We are pleased to know that you enjoyed your holidays and look forward to welcoming you in the near future. Yours faithfully.

London, United Kingdom
Reviewed 27 May 2016

A welcome drink at reception and news that the seaview room we had booked meant we were in the "club" area heralded a great start.as we arrived late, a meal was also delivered to our room. The hotel grounds are stunning and constantly maintained. The big pool is unheated but seemed well used, the many other pools are all heated....

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Helpful?
1Thank paul h
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, thank you very much for bringing us your feelings. We are sincerely happy to confirm that the Hotel met your expectations and to know that you enjoyed your stay. We look forward to welcoming you in the near future. Yours faithfully.

London, United Kingdom
Reviewed 27 May 2016

First the positives. The hotel is in grate location, near the marina of Playa Blanca and close to some good restaurants. It is also possible to walk to Papagayos beaches (around 30-40 minutes walk). I liked the layout of the hotel. Even if it was huge, it does not feel like that. Our room was large and nicely decorated. The...

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Helpful?
1Thank Kristina S
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, we really appreciate all your comments and take good note of them. We are pleased to know that, overall, you enjoyed your holidays and remain at your disposal for anything you may need. Yours faithfully.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel THe Volcán Lanzarote is placed in the South of Lanzarote, the island of the volcanoes. This is a five-star-resort that is distinguished by its excellence and its privileged location. With the yachting port Marina Rubicón at its feet and facing the sea, you will find this spectacular hotel designed as a typical village of Lanzarote. At it you will admire the distinctive architecture of the island. But you will also discover true replicas of emblematic places of the island like the church of Nuestra Señora de Guadalupe in Teguise at its entrance, or La Geria at its solarium. Hotel THe Volcán Lanzarote disposes of 255 rooms, five pools, four restaurants, three bars, conference rooms, a spa center and a gym. In addition, in Hotel THe Volcán Lanzarote you can enjoy a new exclusivity concept at its Club Volcán, an area only for adults. Hotel THe Volcán Lanzarote features 255 rooms that are distributed over twenty typical houses and give magnificent views of Lanzarote, Fuerteventura and Lobos Island. Designed taking care of every detail and where the sea blue colour stands up, we put at your disposal three room categories: the comfortable Double Room (Garden View, Sea View, Pool View), the elegant Junior Suite (Garden View, Pool View) and the outstanding Suite (Garden View, Sea View, Pool View). Following a new concept of luxury and privacy, we dispose of 48 rooms that form the Club Volcán, exclusively for adults. In the categories Double, Junior Suite and Suite, every room enjoys spectacular sea views. Hotel THe Volcán Lanzarote puts at your disposal a wide range of entertainment, sports, leisure and relaxing offers, providing an exquisite treat and service. Moreover, from the hotel you can directly access Marina Rubicón, which disposes of an ample shopping and leisure area. ... more   less 

Additional Information about Hotel THe Volcan Lanzarote

Address: C/ El Castillo 1, 30540 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: €116 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel THe Volcan Lanzarote 5*
Number of rooms: 255
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Also Known As:
Gran Melia Playa Blanca
Sol Melia Playa Blanca
Gran Melia Volcan Lanzarote
Hotel THe Volcan Lanzarote Playa Blanca
Hotel Style:
#1 Spa Hotel in Playa Blanca
#4 On the Beach Hotel in Playa Blanca
#5 Romantic Hotel in Playa Blanca
#5 Luxury Hotel in Playa Blanca
#5 Family Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel THe Volcan Lanzarote staff and other travellers.
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Questions? Get answers from Hotel THe Volcan Lanzarote staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club section was great for us.”
ninjap2013, 21 Apr 2017 | Read review
“All rooms are quiet and have views, but if you want a pool view room the price is quite expensive.”
51PJR, 17 Apr 2017 | Read review
“Get an ocean view double room. The Club area is adults only, we love kids, so we didn't go for that.”
awdahl, 12 Apr 2017 | Read review
“Sea-view high up”
  • Our room was the one left of centre, top floor...fabulous!
Stevev, 11 Apr 2017 | Read review
“Club rooms 761, 762 and 763 are quiet with amazing views”
src1948, 10 Apr 2017 | Read review
5 of 5