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If you’re looking for a romantic hotel in Krynica-Zdroj, look no further than Mercure Krynica Zdroj Resort & Spa.
While staying at Mercure Krynica Zdroj Resort & Spa, visitors can check out World War I Cemetery no 346 (1.2 mi) and Cerkiew pw. św. Michała Archanioła (2.2 mi), some of Krynica-Zdroj's top attractions.
Rooms at Mercure Krynica Zdroj Resort & Spa offer a flat screen TV, air conditioning, and a desk providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service is one of the conveniences offered at this hotel. A pool and a lounge will also help to make your stay even more special.
While you’re here, be sure to check out Pijalnia Czekolady u J. Kiepury, one of the cafes that can be found in Krynica-Zdroj, which is a short distance from Mercure Krynica Zdroj Resort & Spa.
There is no shortage of things to do in the area: explore popular parks such as Gora Parkowa.
The staff at Mercure Krynica Zdroj Resort & Spa looks forward to serving you during your upcoming visit.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Polish
Location
ul. Lesna 1, Krynica-Zdroj 33-380 Poland
Name/address in local language
Mercure Krynica Zdroj Resort & Spa
292 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Elite hotel in the village with nice view, with a great variety of quality services, at a slightly high price. I recommend setting up a cold plunge pool or tube shower in the sauna area. Hotel recomended higly.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a hotel that I would surely recommend to everyone seeking comfort as well as peace and quiet. . Great location, great rooms, great breakfast, great food in general. As a Platinum AccorClub member I was ungraded to a two-level studio. The staff were also extraordinarily nice and helpful.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2016
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Exactly what you would expect from a 4 star chain hotel, clean, spacious rooms with large shower, international TV program. Breakfast buffet was fresh, rich and had everything you need. Staff was very friendly, speaks English okay and showed us flexibility during our delayed checkout. Great location on the city center (500 meters to high street) with (limited) underground parking. Can recommend for singles, couples and families.
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Date of stay: February 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As for the 4-star hotel, it is below what we expected. The food in the hotel was really below average, breakfast were every day the same, with no fresh fruits or vegetables, no fish, just very simple and low-quality food. Also, the service at the hotel needs some serious training, as the staff didn't really clean the rooms (just changed the water bottles, towels and teas) and they didn't respect the sign "do not disturb" and knocked and asked if they can come in. The only person highly qualified was a woman at SPA responsible for the treatments an massages and one guy at reception there. Rooms are nice, you can tell that they have been renovated, but the hotel itself has an outdated look inside. SPA and pool were really nice and convenient, just the saunas were extra paid, which for 4-star hotel should be included in the room price.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel itself is nice, room are spacious and bed is very comfortable. Bathrooms are kind of dated but clean and well equipped. Very good, full size gym, swimming pool, jacuzzi, saunas, all SPA part is excellent. Staff is very friendly and helpful. One thing which was totally disturbing and created massive disappointment was total lack of privacy in rooms! Balconies have almost no divider with a neighboring ones, just a very small fence, which even a child can cross, no wall or any partition whatsoever. You can’t go outside, sit outside etc without staring at your neighbors, you can hear EVERYTHING from their rooms, you can even look inside their room ( and vice versa) which makes you feel sooooo uncomfortable. After few days it was really annoying and very disturbing. No privacy at all!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bar and waiting staff nice and polite, however, a large sum of money went missing from my family's room. Police still investigating and they are treating it as theft. Someone created a copy of my family's magnetic card to gain entry to their room under their names. The manager refused to show CCTV images to us and the police. Please be very careful if you decide to stay in this hotel.
Pool, sauna very good. Housekeeping staff nice and attentive. Food excellent.
Stayed June 2017, travelled with family
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Date of stay: June 2017
Cleanliness
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located a ~20-30 min walk away from the main part of Krynica. I found no good short walking distance restaurant. Nice quiet area, nice views, pleaseant cafe-bar with very good service. The has a cafeteria style with food which is heavy and barely acceptable. The room is ok. Includes a kettle and a good coffee machine. Refrigerator, no minibar. Safe. Free wifi. Air condition/heating is loud but works ok.The TV is small. There is a relatively big pool in the hotel. There was nobody inside, when I walked by. The front desk staff tries to be helpful, but is quite slow and is not very knowledgable about the area, Two things, which I found not acceptable: 1) very cold bathroom throughout my stay (15 degrees C), 2) housekeeping who walked into my room without knocking
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Date of stay: January 2017
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located at the south end of Krynica Zdroj on a quiet street. Garage parking is easily accessible, 25zl per night.
The facility includes 2 buildings linked by an enclosed walkway. Somewhat confusing to find your way around. Not good for the disabled. More signage would be helpful. Elevators are fast. All staff were helpful and courteous.
Our room was of decent size, attractive, clean and comfortable. Although, our first room had a malfunctioning bathroom fan with a loud, annoying buzz, which ran automatically. Staff should have notified maintenance, it did not appear to be a "new issue". We had to change rooms, but that was easy.
The climate system was easy to operate and very quiet. The room had balconies and the windows opened for ventilation if needed. The hotel is non-smoking but ashtrays are provided for the balconies. There was no odor of smoke in our room but the ashtray on the balcony was full of cigarette butts.
The bathroom was large and functional, but basic. The water pressure in the shower (no bathtub) was outstanding!
The bed was okay, but the mattress far too firm for our tastes. The mattress did have a pillow top, but is was nothing like that offered by Sheraton or Radisson. The hotel sheets are not large enough to cover the mattress, so they use two on the bottom. A somewhat annoying shortcut inappropriate for a hotel of this class.
The TV, a "Smart TV" was very slow and just terrible! The computing power in the hotel is not adequate and the TV must be rebooted every time it is turned on (there is a circuit breaker in the room to do this). That was extremely annoying and something that should never be an issue in this type of property. Better to return to simple television.
The free WiFi was fine and always available throughout the property.
The dining room is large. We had a weekend "plan" with meals included. You can order from the menu or eat from the buffet. The food was very good with nice variety, the desserts were exceptional. The staff was very helpful and the wine list very good.
2) The Pool (or Spa)
Very large and very beautiful swimming pool with side pools.Easily accommodates many guests. A complex of saunas is accessible from the pool or from the Med-Spa. Exceptional!
3) The Med-Spa
Truly a beautiful and thoughtful layout with a wonderful staff. Malgosia will help you choose your treatments and schedule everything. She is terrific. Marzena is probably the best masseuse we have ever had. World class hands!
One treatment, delivered by the male supervisor, was an herbal wrap. He slapped cold herbs on my wife, wrapped her in plastic and left her to float in over-heated misery. Not recommended!
The hot "rose peddle bath" was exceptional. A solid copper tub and exceptional full-bodied red wine in a lovely private room with a double bed. Ask to see the bathtub and the room! In fact, order the wine!
Unfortunately, there are 2 doors to the swimming pool. One bypasses the Med Spa, the other connects directly. During our stay some loud screaming children entered the Med Spa, disrupting an otherwise tranquil stay. (The sauna complex also connect the Med Spa and the swimming pool, so the kids may have entered that way.)
The Med Spa needs to keep the lights lower, the music softer, and the children away to approach perfection.
Overall, we had a wonderful weekend and much needed relaxation.
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Date of stay: February 2015
Value
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip:Â It appears that all rooms have nice balconies. Apparently, we were in the older section but the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is one of these places which you visit and than you think: hmm... it has a potential. But it is not there yet. You feel someone put a lot of heart into it, everything is great quality, 4k TV int he room, marbles, stones, vileroy&bosh, lamps - gosh, you need to see one in the swimming pool!!! - everything perfectly done. Internet connection is really great and for free. On average I had 18/11MB stable.
BUT... the service is another story. Apart from SPA there is a beauty salon there. On Friday beautician was not present, ask on Saturday. On Saturday beautician was not present, ask on Sunday.... Hair dresser was impossible to get. I had 4 treatments in the SPA, two were great, one so so, one so bad that it is a shame. It all depends whom you get. Plus the welcome desk... only one guy out of 4 people had any clue what is being offered...
The food is another story. Breakfast was just great. The evening buffet was also good. The menu however had very limited choice and the food we had was just simply bad. Not to mention that the service was not the 4* at all.
Overall, we will definitely come back with hope for the hotel to improve. I would give this place "Average", if not the appreciation for the effort.
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Date of stay: October 2014
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is one of best Mercure hotels I have stayed and the best spa I have seen. The room was quite big. Air condiotioning working well and wifi fast, free and without password. The spa area included 7 different saunas, pool, 2 jacuzzi, resting places, rooms for massagges and treatments and a gym. Everything was well equipped. They have a great performances for the guest like evening rituals in dry sauna with different smells. There is also something like a rainforest shower or ice fog. We have tried also a restaurant and the meals were ok. The breafast tasty and with wide selection.
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Date of stay: April 2014
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"It appears that all rooms have nice balconies. Apparently, we were in the older section but the room felt fresh, modern and fairly spacious. The spa, opened within the last 2 years, is in the newer building."
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