Stayed here for 2 nights during our Peloponnese trip. Hotel is in the village of Mystras, some 5km from Sparta, regional capital. We had rental car and parking is free, you just ring the bell and they will park your car in the garage. Upm arrival, there was simple saliva Covid19 test, and check in was done in some 10 minutes. As Hyatt Globalists we were upgraded into executive room, which was nice, roomy, clean and very comfy. Shower had incredible water pressure, bed was on the harder side and very comfy, my back never had any issues there. Spa is fantastic, wife had nice treatments, and we both had lovely swim inside and outside. Breakfast is served inside or outside and you can choose plenty of items from a small menu. The only suggestion I would have is to devote more attention to details; for instance, we were told that we can use massage options in the inside pool, but non of them actually worked, but this in minor compared to overall excellent service and hard product. Would surely return!…
From the moment we walked in the hotel, we were not impressed. The staff at the reception were not so welcoming. Our room was not ready at 16.00 pm and had to wait until 17.30 to check in. We were not offered anything to drink or eat while waiting. Rooms were not impressive rather then basic for the price paid. No value for money. Most rooms don’t have a balcony and if the have it is very small. The shower was not working properly and all water went outside when you had a bath. There was a tray at the end of the corridor which was left 2 days there without anyone noticing. The restaurant was full with only two waiters running around resulting to very bad customer service. All dishes delayed and stayed for dinner 3 hours only to eat. Tables were too close to each other and you could hear the conversation from the next table. The funny and ironic part is they do not allow mobile phones… Also smoking was not allowed outdoors… should like a jail and it felt this way. The whole staff ignorant and snob. The only plus was the massage and spa which were amazing. Will not visit ever again. Sorry.…
I am very happy to have this chance. The treatments for self transformation are very GOOD. The restaurant also. Only maybe the prices are expansive for greece if i would like to come each year to to the same treatments. If i don’t have my boyfriend to offer me :) i recommand this expérience to all of you.
The best in Greece by far!! Great location, awesome spa facilities, very good food, amazing rooms with great views, very polite and well trained staff, clean with attention to detail. The outdoor hot tub was quite an experience and the indoor pool was out of this world. It was even better than expected and worth every penny... will definitely go back. Tip: try the 5 elements dance even if you have never danced before... you will find out a lot about yourself... Also, hamam treatments are highly recommended. We left the place happy and rejuvenated!! Will definitely go back.
place was great people were awesome (kind, helpful, flexible) all facilities were built with top-notch materials' quality spa facilities beyond clean the big indoors healing pool surpasses all visitors' expectations
Whether you go for a short stay to visit Mystras and hike in the surrounding mountains with a couple of spa treatments thrown in, or as we did, for a Detox or Weight Loss program this place seems to work perfectly. Beautiful design, spotlessly clean, excellent spa and treatments, first rate restaurant but above all first rate staff who genuinely care about their customers and the experience they are receiving. Despite being in very poor physical shape I received nothing but kindness and encouragement from the Spa staff when attempting gym and pilates etc., nor was I lectured or made to feel guilty by the friendly and positive nutritionist etc. etc. All guests are COVID tested on arrival before proceeding to reception and again on Day 5, Covid regs observed throughout and consequently any anxieties substantially diminished.…
It was a last minute decision to visit the hotel=spa. The hotel was very clean, followed the covid rules. Particularly happy with the indoor pool and the Byzantine steam bath which was a great experience. The personnel was extremely friendly and polite. A bit slow in serving at the restaurant. Overall a fantastic stay.
Very nice place and well run!! Will go back surely!! Spa of very High level and very clean. Mystra's area very beautiful.. Great hikes and excursion. Very comfortable rood to reach Mystras. Basically highway.
Architecturally stunning hotel set in an amazing location. The spa entrance & hydrotherapy centre in particular are are visual joys to experience. The staff & service were (almost!) faultless during my ten day stay. However, this place was VERY quiet to the extent that I wondered if I were the only guest? It was not the busy, medical, structured experience I was after but that was more the fault of the travel “agent” I booked it through. But if you’re looking for a beautiful, spiritual, serene place or romantic getaway I couldn’t think of anywhere better.
me and my husband went to Euphoria Retreat for a weekend. The architecture of the hotel is amazing, the place of Mystras and the sourrounding is absolutely beautiful and the spa experience is unique. I wish we could stay longer!