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Apollonion Asterias Resort & Spa

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Xi Beach, Lixouri 282 00 Greece
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Apollonion Asterias Resort & Spa
Updated 20/05/20

About

#4 of 12 hotels in Lixouri
The Apollonion Resort & Spa is a newly built 5* hotel. It is located in Lixouri of Kefalonia, in the region Xi, well known for its long golden sand beach. The excellent range of facilities at our Luxury Hotel is complemented by the high standard services from the professionally trained friendly staff. The unique architecture, the stylish lounge with genuine pieces of contemporary art, reflect the glamor of this Luxury Kefalonian resort. The Art Gallery hosts unique painting exhibitions throughout the Summer season.
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45Car recommended
Grade: 45 out of 100
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Xi Beach, Lixouri 282 00 Greece
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Argostolion Airport9 kmSee all flights
Zakinthos Airport61 kmSee all flights
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Kev&Ruby wrote a review 19 Sep
East Sussex, United Kingdom131 contributions95 helpful votes
Let me just begin and say all the recent bad reviews here are unjustified and bordering on being totally false. To confirm - cocktails are included in the all inclusive and they are mixed perfectly fine. All inclusive is great and you get the same food as everyone else. Except you don’t have to pay at the end. Every night is something new and it is constantly restocked and fresh. This isn’t your normal chips and burger all inclusive. The so called “weak” beer you are served as part of all inclusive is Carlsberg. So if you think that is weak or rubbish, the issue isn’t the beer I can tell you that. The wine is all local and great. Again if you don’t like Greek wine don’t go to Greece. The staff are lovely. Yes when the bar is busy you do have to wait…. but I mean what bar do you not have to wait at??? That’s totally normal?!? And it isn’t due to lack of service. The rooms are huge, comfortable and clean. Again it is true they are cleaned only every other day… but this is common practice across the world. Saving on water and conserving the need to have staff going round every day, how dirty does your room get that that poses a problem? I genuinely have no complaints about this RESORT. it is beautiful and so are the attentive staff. My husband and I have been around the world and I don’t usually do short haul holidays but with the recent pandemic (which some of these reviewers seem to have forgotten) we wanted to DO something closer to home. And I tell you now I will be back. Definitely five star hotel and definitely a 10 out of 10 experience.
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Date of stay: September 2021Trip type: Travelled with family
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Rio699 wrote a review Aug 2020
Wokingham, United Kingdom52 contributions12 helpful votes
Hotel's Favourite
Stayed at this fabulous hotel in Kefallonia just outside Lixouri, words cannot express the excellent reception staff friendly and will go that extra mile to accommodate you. People come here year after year. The hotel has fantastic facilities which have now been extended used the wonderful spa, so relaxing and again staff very knowledgable about the treatments. The children area is safe clean & secluded with a great program for them even an outdoor cinema. The food is very good we loved breakfast fresh bread pastries fruit pancakes to full English all freshly prepared. My husband ordered an omelet & was cooked in record time & delicious there is a beautiful taverna also at the hotel very upmarket & great choice of food daily. The gym and beach facilities also great you can pay extra for surfing, boat trips, paddle boarding you will not be bored. Highly recommend for families & couples looking for 5 star grading with reasonable prices. Booked again for May 2021 with Jet2.
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Date of stay: September 2019Trip type: Travelled with friends
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Brandon B wrote a review 19 Sep
London, United Kingdom201 contributions105 helpful votes
You don't get any info on arrival about amenities. So you basically have to rely on the booking details and then you realise after walking around the 'resort' (I use that in the loosest sense of the word because quite frankly it is not a resort), that there are NO amenities to speak of...(no entertainment, multiple bars and restaurants closed, no animation team for the kids, dated films thrown by a projector onto a weird shaped screen that nobody really wants to watch, games room that also passes as the sauna). Pretty much half of the things listed on the TUI website virtually non-existent...and you have just spent have a fortune on a 10 day holiday expecting these things, you get that sinking feeling in your stomach that it's NOT going to be quite the luxury all-inclusive holiday you were hoping for. Instead you are interogated for your room number and package, whenever you try and track down a waiter for a drink at dinner time (why dont they just issue arm bands?), in fact even if you do track one down they'll tell you they'll be with you in a monent and then disappear never to return...and then you hear the smash of plates from the same guy who said he would come but decided on more important things like clearing tables and dropping things. So after the 2nd or 3rd attempt at ordering from someone else, only for then to say they'll call someone, you drop by the bar service station after finishing your food, and then you dont see your drink unless you physically demand it. It's basically like an arm wrestle to get a drink at dinner time, and we drink mostly water, coke and the odd beer here and there! So you end up going through dinner, already thirsty, feeling absolutely parched...so you decide to have a drink after dinner, and you realise there is a 30 minute queue for drinks at the only operating drinks bar. With exclusive live coverage of fires on the mainland on the big screen. No sports, Olympics or Lions Tour, just fires. Every day, day in, day out. How do you tell your kids that this is the holiday you promised them? That aside, even after we decided to buy our own water because you have to pay for bottled water, we booked all inclusive hoping to have a few cocktails, but really, after one sip of these vile drinks it put us off drinking any more. My wife, who loves cocktails flatly refused to drink them after Day 2. So we tried beer and wine, and again, absolutely disgusting stuff. Ok, so drinks are a problem. I think I was probably the thirstiest I have ever been on a holiday and this has to go down as one of the most appalling 5 star stays I have ever experienced, and if you look at my reviews, that is some mean feat to achieve. There are literally better 2 star places on the island. Literally this hotel is the worst 5 star hotel I have ever stayed in worldwide. And it's not just service and drinks that the hotel fails dismally in, it's basic stuff like housekeeping. But to be fair it's not the actual housekeeping that is the problem, the housekeepers do an excellent job, as do I am sure everyone, it's just that they dont actually visit your room much to clean it - maybe because they just dont have time? Who knows. If you love wallowing in a filthy hotel room (particularly if you have kids who like to actually go to the toilet more than once a day) - then you are going to LOVE this hotel. The balcony was coated in a layer of grime, perhaps maybe giving the rooms a good air out before people are checked in would be useful, I actually wrote the word 'Clean Me' on the glass and it remained pretty much until we left! We asked for our room to be cleaned every 2 days, in fact I have a signed contract stating this requirement, however it was cleaned just twice in 10 days. On day 3 and day 5, after which they actually stopped cleaning altogether, we ran out of toilet paper multiple times, we had no toilet paper for 3 DAYS. Calling housekeeping or reception is an exercise in futility. They just say 'we'll send someone up' and they never materialise. I'll never forget having to track down some bog roll in the public areas. Maybe this hotel was good in it's heyday, but sadly this is not a 5 star hotel at the moment. Serious work needs to be done to improve Service (critical), Quality (of drinks), Amenities (activities and convenience) and Hygiene (more regular housekeeping). So for that I give it 1 star. If there are staff shortages then they should not accept so many customers and keep lower capacity, even increasing prices as long as the quality is 5 star, simple really. And perhaps improve the quality of all inclusive drinks and food convenience (hot snacks and ice creams). Take a look at the H10 model. When you are dying for a drink and they give you a tiny dinky little plastic cup of flat coke then you know you have just wasted your money on all inclusive. When you are in the restaurant and the only people getting served are Half Board you know there is a BIG PROBLEM here. Otherwise the design of the hotel is stunning, a bit far away from anything so you'll need a car and you need to book one at the airport because the local car rentals are a rip-off, there's a lovely red sand beach 'Xi Beach' close by where you can do water sports and actually buy a drink at the many bars without waiting too long at all, and there were some positives, just outweighed by all the negatives really. It's a 'no' from us sadly.
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Date of stay: August 2021
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Andrew & Debbie Castle wrote a review 12 Sep
6 contributions8 helpful votes
We have just returned from yet another great holiday at the Appolonion at Xi Beach Lixouri. This was our third visit to the hotel and we loved it just as much as our first and second. The hotel was well prepared for all Covid safety measures including masks and gloves for use in the restaurant and sanitizers on every table. Antonis and his staff ensured everyone was looked after in the restaurant. A big thank you to Costas who provided me with honey and lemon when I was taken ill with a throat and chest infection and looked after us each day in both the restaurant and the Pergola bar ... as well as ensuring that the daily film showing started on time in the outside cinema. Nothing was too much trouble for any of the staff including our cleaner and the reception staff. We would highly recommend this hotel so much so that we have already booked for next year. Thank you everyone Andrew & Debbie Castle
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Alessandro S wrote a review 12 Sep
Lecce, Italy33 contributions12 helpful votes
Clean, safe, and well-maintained Hotel, even near the end of the Season. Kindly and friendly staff. Great Management. Placed near the quiet and healthy beach of Xi. Superb view of the bay from my Room near the central Pool. Absolutely recommend
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Date of stay: September 2021
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Trip type: Travelled on business
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GreeceIonian IslandsKefaloniaLixouri
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Frequently Asked Questions about Apollonion Asterias Resort & Spa
Which popular attractions are close to Apollonion Asterias Resort & Spa?
Nearby attractions include Xi Beach (0.6 km).
What are some of the property amenities at Apollonion Asterias Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Apollonion Asterias Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Apollonion Asterias Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Apollonion Asterias Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Apollonion Asterias Resort & Spa?
Conveniently located restaurants include Nisoi Vardianoi Estiatorio Mezedopoleio, Antonello's at Xi, and Fishbones Beach Bar-Reasturant.
Are there opportunities to exercise at Apollonion Asterias Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Apollonion Asterias Resort & Spa have an airport shuttle?
Yes, Apollonion Asterias Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Apollonion Asterias Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Apollonion Asterias Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Apollonion Asterias Resort & Spa?
Many travellers enjoy visiting Memorial Acqui Division (9.0 km).