Stayed here for a night when visiting Libourne. Quite an attractive hotel and definitely not without charm. Very handy for the train station and the town centre and all the bars and restaurants there. The room was fine but there was a big slash in the wallpaper, the tv was small and the room had those weird ceiling tiles you used to see in offices in the 70s which rather detracted from the character of the room. Also the bathroom was very cramped. The breakfast was the usual continental fair and quite good. Reasonable hotel for the price but with a little bit of money spent on it, it could be even better.
We were passing by and were looking for a comfortable and not too expensive hotel. That’s what we got. The building is beautiful. Rooms are small but bed is good. Car parking on premises and gate closed at night. Nice restaurants at walking distance.
This hotel is really terrible!!!!!!!!!! I'll never go back there. Our room was dirty, i even found hair in my bathroom ! Scandalous!!!!!!!!!! Its too expensive !!The service is really bad. My boyfriend and i was really disapointed cause it really dosen't look like the pictures.
The reviews say it all. However, bearing in mind that a hotel in St Emilion or Bordeaux would cost at least double, this represents excellent value for money as a base for touring the region - providing you can handle the rooms and facilities as described. The hotel kindly accommodated our dog and I would recommend breakfast in the town - there is a stunning chocolatier/patisserie painted bright green serving the best croissants I have had for a long time 5 mins away. The hotel has lockable off street parking which for us was valuable. So read the reviews and make a balanced choice.
While the location of this hotel is perfect, super close to city center and a block from train station, it is really dated. The beds weren't terrible but they have definitely lived their life and the bed coverings smelled like my grandmothers house. Bathrooms are tiny but adequate, the rooms were as clean as they probably could be but the hotel is very quiet which we really appreciated with an early train ride.
This hotel is of the worst level of standards of any hotel I have visited (and I've stayed on quite a few) since the early 60's. Why the owner is in the hospitality business I've no idea. Totally lacking in personality and any welcoming or comfort skills. The place is devoid of any customer care. Extremely poor facilities, particularly in the rooms. The owner should not be in this business and after paying our bill. I told her so...!! Awfull. John Hicklin. Derbyshire.
This is an average hotel in an small town. The bedrooms are fine, but the bathrooms are a challenge, especially the small shower. The breakfast was okay. The hotel is nice and central, so you can walk everywhere, which I liked.
The location is good, and our room in the annex was pleasant and large, with two chairs by the desk -- but no wifi, which we use a great deal when we travel. We had to go to the lobby, balance our devices on our laps because there was no desk, and use the Internet there amid the conversations of guests coming and going. The situation was not resolved that day or the next. For us, this is unacceptable, especially when the hotel promises free wifi. As to my suggestion that as compensation we could have free breakfast, I was dismissed with disdain. My goodness!
July 2016.Having visited every department in France over the last 40 years we were looking forward to our four nights in Libourne with our Australian friends, hoping to introduce them to the many delights of La Belle France. It was fortunate that our friends had selected and booked the hotel, because had we booked it, I would have been embarrased. The attitude of the hotel management left a lot to be desired. There seemed to be two middle aged ladies in charge who seemed to be looking for any excuse to say "non"; I suspect it has been a long time since a smile flickered across their faces. Our room was fine: a good double bed, clean linen, tea and coffee facilities; a good air conditioning unit ( it was blisteringly hot whilst we were there ) and minibar. Just the bathroom smelled, although otherwise satisfactory. No restaurant at the hotel, but you don't need one, since there is a good choice of commercial outlets in the main square 100 metres away. On day three I cracked open a couple of beers from the mini-bar, only to find my mate spitting out his beer. His bottle of lager had a couple of large fungal growths floating in it. When examined closely, both bottles had a "best before" date of March 2015. These were readily changed by the young chambermaid whom I found at hand. However, when I explained to the management what I had just experienced ( using my best french - stilting but intelligable ) you could not imagine a more disinterested response. No apology; no signs whatsoever of concern -- nothing, When I suggested it might be a good idea for her to check her minibars ( again in french) she simply walked away. She didn't charge for the beer, mind you. I have explained to the Aussies that you have to make allowances for the occasional brush with french arrogance. But it does make you wonder what the reaction would have been if we were French.…
Good: The building is nice and in very close to a nice square full of bars and restaurants. The common space are nice also. Bad: Some of the people managing the hotels are frequently smoking at the entrance and the smell of smoke and other weird smells can be felt in the hotel. I had an hard time falling asleep because of very loud music coming from some club near the hotel. The TV was surprisingly small and of extremely low quality (it had weird color balance). When we exit the hotel at 7:30 PM the reception was close. Internet was not working in the evening.