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Coconut Tree Resort

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Kudle Beach Road, Gokarna 581326 India
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#21 of 61 Speciality lodging in Gokarna
Location
Cleanliness
Service
Value
Located in Gokarna, Coconut Tree Resort features a garden. Boasting a 24-hour front desk, this property also provides guests with a restaurant. Free WiFi is provided. A continental or buffet breakfast is available daily at the property.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Airport transportation
Laundry service
Bar / lounge
Restaurant
Car hire
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Room features
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12Reviews2Q+A3Room tips
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supreme_ruler1 wrote a review Mar 2020
Edinburgh, United Kingdom80 contributions35 helpful votes
Very conveniently located for Kudle Beach and the town and easy to reach Om Beach. Owners were helpful and friendly. Good aircon. Hasn’t been open very long and still had a few teething issues around plumbing etc when we were there but owners sorted them out when raised. Landscaping is also still a work in progress. The owners (Jasmine and Ansari) are great and very professional / have great customer service and understanding of tourism and perfect English. However some of their young staff could do with a little more training (less time on mobiles and chat amongst themselves, more awareness of customers etc - plus maybe a bit more English spoken by the team would help communications and engagement with international customers).
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Date of stay: January 2020
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Room Tip: Room with aircon is probably best
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Badruddin Sheikh wrote a review Feb 2020
Bangalore District, India91 contributions397 helpful votes
We never thought what supposed to be a sweet memory turned out to be a horrible experience. Just hours before checkin to coconut tree resort Gokarna got a cancel booking message from this place. The manager lady and a guy who were in charge of the resort had some terrible behavior. They don't know how to talk to a customer and can loose their temper and Start to threaten and go up to saying do the payment and get lost. Honestly never met such rude two faced staff (the lady and the guy) Rooms have some horrible mattress. The bed heats up like a furnace and no human can sleep on these beds. We struggled a lot to catch some sleep, to add it the rooms are not ventilated properly. The heat builds up over the day and you will feel trapped inside a oven. The fans just don't work, the ceiling fans runs very slow and when we complained the arrogant resort manager says voltage is single phase and that's the max the fan runs. We decided to open windows to cool down the room but we're swamped with mosquitos bites. Ventilation in the bathroom doesn't work which leaves the bathroom Misty and smelly after using loo. if you are not majorly bothered about the cleanliness of the room and want a cheap untidy place to lay down you can choose this resort. The boys who work at the resort, the server the cook were all nice people. The manager lady and a guy who were in charge of the resort had some terrible behavior and was giving lame excuses. They doesn't know what is customer service. Food is too expensive not worth of what you pay, over rated resort You better have a back up plan otherwise be brave enough to deal with thug like arrogance people.
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Date of stay: February 2020Trip type: Travelled with friends
9 Helpful votes
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Karan J wrote a review Feb 2020
Bengaluru, India618 contributions27 helpful votes
We had reserved our stay at Coconut Tree Resort for two nights in January (25th-26th) through Booking.com (payment at check-out, credit card details visible on my account page). On 23rd, I get a call from the hotel asking for my confirmation and if indeed we're coming on our allocated dates. I confirm and say yes, no change in our plans. They ask for an estimated time of arrival to which I reply around 11.30 am, maybe an hour later (normal check-in time is 12 pm) On 25th, we drive from Murudushwar and reach the resort at around 1.20 pm (just 80 mins after the usual 12 pm check-in time). To our great shock, the resort owner tells me "We were trying to call you, you didn't pick up, so we cancelled your booking and gave your rooms to someone else and now we're sold out!" I checked my phone and there were around 3-4 calls from the resort, which I genuinely didn't see on my phone as I was driving and my phone was at the back. I didn't expect any call from the resort anyway since I had already confirmed my arrival on Thursday!! I was understandably enraged because: 1. this has never ever happened before. 2. I had confirmed just 2 days before and it's common sense that if I'm cancelling, I cancel through Booking.com and incur cancellation charges (applicable 48 hours before arrival). I just won't not show up. The resort owners said that they have had no-show cases before, so the Thursday confirmation call was of no use. Why did you call me on Thursday then? And you assumed I'm not coming since I was an hour late and could not pick your calls, so you cancelled my booking and allotted my rooms to someone else? No message or anything was sent either as "that would mean encroaching on privacy", according to them, but cancelling bookings is totally fine and they're well within their rights to cancel and do as they please! Such hypocrisy! He also said I had not mentioned my credit card details, so he had to cancel, when clearly, my credit card details were furnished on Booking.com. I have used Booking.com for the last 6 years for all my accommodation bookings, details are saved there! Nonsense. I was shocked! The guy just kept on saying and doing what he pleased. What do I do now? Imagine arriving with a family of four, high on expectations for a good vacation only to find out that your room bookings are cancelled, based on some stupid self-created rules by the resort management! Atrocious behaviour. The guy refused to reason with me and kept harping on the fact that I didn't pick up my phone and we kept going on in circles. Anyway, since there was no point arguing again and again, I asked for a solution and he helped connect with Hotel Om International and blocked two rooms for us there. This turned out to a blessing in disguise, as we had a great stay there (though not a resort-type feel, but never mind). Who knows what else we might had suffered or encountered at this great Coconut Tree Resort based on the owner's whims and fancies. In hindsight, good we didn't stay there. Note to management: Please trust your customer to arrive (those who have confirmed two days before arrival) and not cancel rooms based on one-off past experiences you might have had. Open your eyes and do not torture people like this. You're in the hospitality business, need not remind you of that.
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Date of stay: January 2020
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Room Tip: Think ten times before booking this place!
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eddymaya wrote a review Nov 2019
York, United Kingdom973 contributions459 helpful votes
My lovely wife and I spent two nights at this hotel when visiting Gokarna. We had originally planned to stay for four nights but it was so bad that we decided to check out early. Maybe it's just me but when I see the words resort & deluxe and a price tag of over ₹3,000 a night I expect a certain level of quality. Unfortunately this place failed to deliver on all counts. First impressions weren't great. The whole place looks untidy and unfinished. It is very much a work in progress so looks a bit like a building site. A lot of attention is needed if it is ever going to look and feel like a resort. Things got worse when we reached our room. It was small, scruffy and very basic. There were none of the little extras you normally get in this price range - no bottled water, no tea & coffee making facilities, no fridge. Moreover, the sheets & towels were covered in nasty stains and we soon discovered there was no hot water. We actually had to order a bucket of hot water so we could wash. To top things off, it turned out that no food was available so we ended up ordering a Swiggy. Very annoying. The owners eventually moved us to a nicer room at 7pm on the second evening but by then it was too late as we had decided to leave. They even waived the cost of our stay but we still left feeling unhappy as our plans had been ruined. I feel bad writing this review as the owners are nice people. The trouble is that they just seem out of their depth and are struggling to make their vision a reality. I hope they succeed one day but for now I can only recommend staying elsewhere.
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Date of stay: November 2019Trip type: Travelled as a couple
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BandhanVijen wrote a review Sep 2019
Bengaluru, India82 contributions16 helpful votes
We stayed in dorm of Coconut tree resort and it was decent. The room was very basic with only bed and fan. It didn't had any other facilities like television. Wash room was not that clean and there was no hot water. Towels and toiletries were not kept in the room. Since it was dorm it had storey bed and top bed was very close to fan. It was bit scary to climb and had to literally switch off/ on fan for climbing up and down. They had restaurant inside the resort and its ambience was great but food was average. They don't serve any beverages (alcoholic and nonalcoholic) inside the resort and the only option which we had was frooty :p Although hotel staff and the owner were very kind and welcoming. This place is very close to Kudle beach and its at walkable distance. Also, Om beach can be reached from here through bit of hiking.
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Date of stay: September 2019
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PRICE RANGE
US$13 - US$31 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKarnatakaUttara Kannada DistrictGokarna
NUMBER OF ROOMS
8
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Frequently Asked Questions about Coconut Tree Resort
Which popular attractions are close to Coconut Tree Resort?
Nearby attractions include Kudle Beach (0.6 km), Mahabaleswara Temple (0.6 km), and Half Moon Beach (0.2 km).
What are some of the property amenities at Coconut Tree Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Coconut Tree Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Coconut Tree Resort?
Yes, free parking is available to guests.
What are some restaurants close to Coconut Tree Resort?
Conveniently located restaurants include PREMA HILLTOP, White Elephant Restaurant & Cottages, and Mantra Cafe Gokarna.
Does Coconut Tree Resort have an airport shuttle?
Yes, Coconut Tree Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Coconut Tree Resort located near the city centre?
Yes, it is 0.6 km away from the centre of Gokarna.