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Zamorano Real Hotel

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Traveller (12)
Room & Suite (10)
Dining (5)
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Overview
  • Excellent40%
  • Very good37%
  • Average15%
  • Poor5%
  • Terrible3%
13 Sep 2017
“Friendly hotel in great location ”
18 Jan 2018
“Avoid this hotel”
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (53)
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1 - 5 of 17 reviews
Reviewed 18 January 2018 via mobile

Hotel Zamorano in Loja is very poor value for the price. The Wi-Fi worked only intermittently, and was painfully slow when it did work. For one night and one morning, we lacked hot water. The manager said nothing could be done for either issue. Our...More

Thank Brian B
Reviewed 13 September 2017 via mobile

We stayed here for 1 night while visiting a friend in Loja. The room was large and the bed very comfortable. New excellent bathroom as well. All the staff very friendly and we liked the big buffet breakfast too. The only problem was that the...More

1  Thank Ulla V
Response from Carmita A, Director de Relaciones con Clientes at Zamorano Real HotelResponded 27 November 2017

Dear guest thank you very much for your kind comment, we are glad to know that your experience was satistactoria in our hotel, and have it for sure that with the management and arrangement of the main streets, you will want to return to our...More

Reviewed 22 March 2017

No room safes so we put most of our cash plus our passports in the reception safe. Got our laptop and $500 taken from our room in the a.m. while maid was cleaning. Manager and owner were not much help.More

1  Thank gardenwayParkCity
Response from Karla L, Director Comercial at Zamorano Real HotelResponded 24 March 2017

Dear gardenwayParkCity We so sorry for what happened, but in the back of the door we have the internal policies where it say that the guests are responsible for the items they leave in the rooms, and if they have valuables items they can leave...More

Reviewed 27 November 2016

The people are what make the difference here; the front desk ladies (Andrea and Nuri, in particular) are fantastic and go out of their way to be super helpful. Otherwise, it is what you would expect in a smaller city. The internet can be a...More

Thank uberchick99
Response from Karla L, Director Comercial at Zamorano Real HotelResponded 14 December 2016

Dear uverchick99. A pleasure to greet you, thank you very much for your comment, I will inform our staff your satisfaction with our service. We hope to see you again at our hotel on your next visit to Loja.

Reviewed 27 June 2016 via mobile

We stayed two nights it is very clean and modern even by american standards would highly recomend,resturant is good but the service outstanding. It is a two dollar taxi from bus terminal and is quite and safe worth it to out of the busy areas...More

Thank Bill P
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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Airport Transportation
Laundry Service
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$50 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms
Details
Price range
US$50 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms
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Traveller (12)
Room & Suite (10)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Back is quieter."
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"Street facing rooms are very noisy -- we could hear the garbage trucks in the wee hours."
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"Do not stay over the weekend or over the breakfast room, you risk experiencing a sleepless night"
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"Don't let them put you on first floor! Very loud if they're hosting an event."
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