Nice and pleasurable location. Very helpful staff and good facilities. The room was comfortable and clean. The location offers excellent views of the marina. Just a quick walk takes you to a range of dining opportunities. Breakfast served is good
We stayed at this hotel for 5 nights after a cruise in the Caribbean. It is on a hill above a marina, not far from Pointe-a-Pitre and the cruise port. The three major problems with this hotel are 1) it is on a hill, and there is no nearby accessible beach; 2) to get anywhere except the marina, one needs transportation, so unless you have a car rental, avoid this hotel; 3) there is no service to help carry suitcases to and from the rooms, and many rooms are only reached via outdoor stairways, there being no elevators. This should be noted in any information about this hotel. In addition, when we first arrived (by taxi from the port), our room was not ready, which did not particularly bother us, since we arrived about 11 am, before check-in time. However, the person at the desk spent lots of time on the computer and on the phone before telling us to leave our suitcases in a storage room and to return about 1 pm, which we did. In the meantime we walked downhill to the marina and found a restaurant for lunch. Upon our return, the employee at the check-in desk did not have the key to the baggage room, and after a long time finally called another person who had a second key, so that we could get our baggage. We were told where our room was, and were surprised to have to go down two storeys on an external cement stairway and carry our suitcases there. This is obviously not adapted to people over a certain age, who should avoid this hotel. While we were in our room, the employee at the check-in desk called to ask us to return the key to the baggage room, which we had returned before going to lunch. She insisted that we must have the key. I then remembered that when we were let into the baggage room to recuperate our suitcases, I had noticed two large suitcases that had not been there earlier. So I went up to the check-in desk, where the employee again insisted that we must have the key, and I told her about these other suitcases, indicating that someone else must have been in the bagage room after us. She was unpleasant and continued to tell me that we must have the key. Then a young couple arrived with these two big suitcases, and returned the key to the baggage room. It turns out they simply kept the key after storing their suitcases. This was not a good introduction to this hotel, and the employee at the desk showed her incompetence by not remembering that this couple had used the baggage room after us. The rooms themselves were adequate, with air-conditioning, an excellent and large bathroom with very good shower, and a small kitchenette with fridge, but we did not use the kitchenette. The best thing about this hotel was the breakfast, served in a covered patio just above the swimming pool. There were lots of choices, lots of tropical fruits, good coffee, warmed croissants, a toaster, and some local specialties. The only problem was breakfast cereal; only Corn-Pops or chocolate Corn-Pops were available, no granola, but that is a detail. It is not a fancy hotel so one expects less elaborate breakfasts, but this was a good experience, and the employees who took care of breakfast were competent and pleasant, in contrast to the person at the check-in desk.…
Located between the ferry and the airport it is an ideal hotel if you are laying over for the night or two. You can very easily walk down to the marina and get a huge choice of restaurants, a supermarket and other shopping. Room is basic but clean, good enough bed and hot water. Check in and out was easy. Pool seemed clean but I did not swim in it. Breakfast was pretty good. My biggest problem was with Wifi, very frustrating, hard to log on, logs you off all the time. By far my biggest complaint about the hotel. Overall a good choice for a few nights layover, price is good and overall clean and friendly.
Pleasant hotel, good service, clean rooms (not fancy but comfortable enough), nice pool and breakfast area. Walking distance to the marina, aquarium and shopping mall. Would stay again and recommend to friends.
The rooms where dirty and the kitchen really disgusting. Would have never used it. It was also really noisy. When another room played some music, you could hear it like it would be played in your own room. Furthermore, the pool sometimes smelled like urin.... On the positive, I have to say that the location was really good. Just walk down the road and you reach the marina and a lot of restaurants. Also the breakfast was good with quite a broad range of foods to choose from (10€ per day).