The place is decent if you're looking to just relax and move around, Julien at reception was very kind and assisted me dearly in my welcome at the hotel , He did a very good job 👏 . Till the next time K. Augustin
Where to start? We needed wifi to check Covid test results and fill out Covid entry forms to pass through Santo Domingo. Spent four hours trying, wifi access was awful. Had to use wifi at the airport. Travelers need consistent wifi access. Plus, no blankets or bed spread, just bare sheets.
One nice hotel so close to the amazing caribiean ocean! Nice swim and nice food with fantastic nature surrounded ! Turquoise sea with trees and sand mix together! I should go there any time again. Really nice!!
We have only stayed in the hotel for one night. The room and bathroom was quite small but clean and enough for short stopover, The breakfast selection is ok, but you can as well go outside and have a nice meal in town, The staff was nice, but check in took quite long. The only real problem was morning hussle downstairs as our windows were facing a small parking lot. They woke up at 6 am which is not what you need on your holidays :)
The rooms are as pictured, so no real deviations there. But the check in process was horrendous! There’s a line of people waiting for the receptionist and he’s on the phone chatting away for 30 mins while we’re all here waiting. Then he can’t find my booking so I showed it to him on my phone. Then everyday that I’ve stayed there, they’ve disabled my key on a daily basis to haggle me for money which is ridiculous. So everyday I’d spend about an hour standing there at the reception, not to mention these guys will be chatting on the phone and completely ignore you until THEY are free. Worst hotel staff experience ever! I would not come here and I would definitely refer this place to my worst enemies!
First of all its an OK accommodation for someone staying over for a couple of days.The check in process was a drag due to the fact that check in begins at 2pm and I came in a bit early but room wasn't ready till about 3pm. Rooms are ok but beds were uncomfortable.seems like two single beds were stuck together to make a double.wifi dropped all throughout the stay..had to be searching for signal.. If you are looking for a basic accommodation for a layover at minimal cost this is just the hotel for you
The hotel was just OK for one night after a 9:30 pm flight arrival. The staff that checked us in was not welcoming at all. We left early the next morning so did not use any of the amenities but did not miss much. I would not recommend this hotel
I stayed here in Guadeloupe on a school architecture 'study tour' for 2 weeks. So, I was with a large group of approximately 30 students and 2 lecturers from Jamaica. We were not really using the hotel's amenities or such because we were exploring and studying the city of Pointe-a-Pitre during the days to the early evening and working in the lobby area of the hotel in the nights. First of all, our flight arrived in Guadeloupe around noon and we were told that Karaibes does not start check in until about 2pm. We got there and waited maybe an hour before checking in, but the hotel was so disorganized because they were probably startled at the amount of students and luggage there were staying here. The chaotic mess ensued for about an hour or two before we were all settled in rooms. Not to mention that I was staying in a room with 2 other ladies. We were given the wrong room at first - We paid for a room with a kitchenette and appliances because we were on budget as a school group. When we were directed to our correct room, it ended up being very far from the lobby, in fact it was disconnected from the main hotel... It was also not as clean as it should have been. The next issue we had was that the communication was extremely poor... We are an english speaking group in a french territory... Yes, we spoke a slight bit of french, managing to use words here and there but barely anyone of the staff could understand us. This was irritating. The wifi was another issue. We were told that we have wifi in our room that was far from the main... Well. That was a lie. The wifi had to have been paid for and only a few devices could connect to it. Not to mention that we were far from the signal so basically we paid for wifi connection and could not pick it up in our room. This made us, as students, have to stay in the lobby to use the internet and possibly bother guests that were also staying here. Every day for two weeks my school group was in the lobby soaking up the wifi because it could not reach our rooms. Shall I go on, the kitchenette in the rooms was absolutely disgusting. I was not sure if the dishes and cups, etc were cleaned before we got the room. The floor was sticky and the sink, too. This was difficult to deal with. It was also roach infested at times and also taken over by birds and snails, sometimes. I would not recommend this hotel to people. We had no other choice but to stay here because of our budget but it doesn't mean that the staff had to be rude and impatient with us. It was an overall bad experience staying here.…
Basic clean room and new bathroom. Very colorful building on the outside. All the beaches in Guadeloupe are public and this hotel is very near them. No elevator. Many good restaurants within walking distance. Cab was very late to pick us up for the airport so we missed out flight. Cab went to the wrong hotel.
...I can't remember staying in a worse hotel. At the end of our vacation, our flight home was cancelled so the airline put up many of the passengers at this hotel, which was a benefit that I know not every airline will provide. They bussed us to the hotel and picked us up in the morning. That was great. I can understand, however, why this hotel was one of the few that had vacancies for so many people. We were placed in an out building that had an "apartment" with a full kitchen, a bed in a dining area, and no real window. It was clean, but extremely sparse. Only working lighting was overhead, and I felt like I was in a cell. Nearby are two resort hotels with beautiful amenities. This is not one of them.