Where to begin.. The room was very basic, the bathroom smelled of urine. The staff is unfriendly. One came into our room without consent while I was in the bed naked and started rummaging through our stuff in the closet because we asked her for a do not disturb sign and she thought it was in the drawer! When we ask something from the reception, it never comes. We ask for plates.. Doesn't come. We ask for knives.. Doesn't come.The last 3 days we didn't have warm water. You'd think they would send a technician to fix it when we asked for one right? WRONG. The pool is nice but there aren't a lot of sunbeds. The restaurant was truly horrible. Never have I eaten a steak THAT bad. The breakfast, which is 15 euros a person Is just some dry bread, dried eggs, nasty bacon, old fruit and some yoghurt. Very disappointing. The juice machine didn't work the whole time we were there. The best thing about the whole hotel is a tapas platter for 5 euros and its all just store bought fried food. We were going to stay for 11 nights but left after 6. AVOID THIS HOTEL! …
The place was suitable for a meeting with Friends .All thé amenities offertes by the hôtel was ok. Arawak beach resort is a good choice to relax and for évent planning.we will ne back soin for thé carnaval Season.
The hotel lobby is beautiful and the views from the ocean front room are gorgeous. The staff is friendly and helpful. The rooms are basic and clean. My only concern was the ants which kept appearing at times. There are no irons in the room but there is a room for ironing. The food was ok, not much variety or options.
Stayed at the hotel for business purposes while attending a conference in Guadeloupe in April 2019. The staff is helpful. Breakfast is good. Wide selection of items. I would recommend a sea view room as the hotel overlooks a beautiful beach and there are water sports available on site.
The best memory of the hotel is the reception desk. We felt very much sorry for people working there-they were the only professionals(especially Jennifer). The hotel is still under repairing, so it is not ready to receive guests yet. The kitchen stuff is unwelcoming and not professional. Outdated yogourt(cheapest of the cheapest) and butter, poor choice at the breakfast, no vegetables, only carrots sometimes. For the price of 25 euros it is scandalous breakfast like that. Problems with hot water. Air-conditioning is hardly working and even Urine smell from aircon! Instead of fixing that, deo was put inside. 😶. The hotel prefers receiving big groups like for conferences, then the kitchen looks attractive with delicious food, but individual guests are not provided with quality food. The beach is fantastic. The pool is also good. The hotel is cheating claiming that they are opened after the renovation. Hardly 1/3 of the hotel rooms is ready and used. For the price like that we felt fooled down. Advertising it as a 4 star hotel with a lot of renovation work to go on, construction garbage in front and breakfast like that is dishonest.…
My stay at Arawak was amazing. Not disappointed at all. The staff was exceptional. From the people who took care of the breakfast in the morning to the workers who were cleaning the resort to the front desk... just amazing. I believe the girl at the front desk’s name was Jennifer, she was SO helpful and took the time to explain to us the ins and outs of the island. She even lent us a plug adapter, charged my computer and phone and made sure we were taken care of. Loved it!
The first impression is not 100% positive but at the end of a very nice week I must admit I was wrong. Hotel is comfortable, very clean and personnel is very polite. Swimming pool is very nice and the beach too. Restaurant was better and better as the day were passing. Some fancy interpretation of the traditional Italian cuisine like “carbonara” but it was good and this is enough! Few things should be improved: room doors doe not close well and makes a strong noise. Fitness should be completed with water availability and towels... and some conditioning since it was very hot!